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Lexus of Pleasanton
Pleasanton, CA
850 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 850 reviews
November 19, 2024
Nick Wilson is the best! ! His expertise and friendly approach makes me super comfortable dealing with him and I couldn't ask for a better service - thank you, Nick! ! His expertise and friendly approach makes me super comfortable dealing with him and I couldn't ask for a better service - thank you, Nick! More
by Pete
Employees Worked With
Nick Wilson
November 19, 2024
Nick provided an outstanding service! He helped me from start to finish with all the issues I had with my car and I was super happy with how he handled everything. He was attentive (I had He helped me from start to finish with all the issues I had with my car and I was super happy with how he handled everything. He was attentive (I had a ton of questions) and extremely patient which made everything stress-free from me! More
by James
Employees Worked With
Nick Wilson
November 19, 2024
Nick Wilson as fantastic! He's great to work with and really knowledgeable, and professional, and went above and beyond to help me with my car. Highly recommend him as a servi He's great to work with and really knowledgeable, and professional, and went above and beyond to help me with my car. Highly recommend him as a service advisor! More
by Matt
Employees Worked With
Nick Wilson
November 18, 2024
Forrest (Check In) and Nick (Check Out) and Technician Mike McGory took excellent care of my vehicle. I had a gash in one of my rear tires and needed to have all 4 tires replaced and have my regular servi Mike McGory took excellent care of my vehicle. I had a gash in one of my rear tires and needed to have all 4 tires replaced and have my regular service done. They always do an excellent job and I always appreciate the video MPI so I can really see what needs to be completed. Also, Dan Albina checked in my car before I met with Forrest and was so sweet and courteous! More
by Kerri.Chicas
Employees Worked With
Dan Albina, Mike McGory, Nick Wilson, Forrest Yee
November 16, 2024
I recently had my car serviced at this dealership and I couldn’t be happier with the experience. Jason Portillo was friendly and professional, and they completed my oil change and brake inspection on time. couldn’t be happier with the experience. Jason Portillo was friendly and professional, and they completed my oil change and brake inspection on time. I was kept updated throughout the process, and the waiting area was clean and comfortable. Highly recommend their service team for anyone needing reliable auto care! More
by Khelmar
Employees Worked With
Jason Portillo
November 14, 2024
They sell and maintain great automobiles. My wife and I both enjoy the relationship both for the sale and the maintenance of our vehicles. My wife and I both enjoy the relationship both for the sale and the maintenance of our vehicles. More
by Ron
Employees Worked With
Jason Portillo, Forrest Yee
November 09, 2024
Place is nice and clean however it took me over 3 hours waiting for my car the service agent didn’t get back to me right away when the car was ready i have to go and ask him about my car and the finished p waiting for my car the service agent didn’t get back to me right away when the car was ready i have to go and ask him about my car and the finished paper work was sitting on his desk. He could have done a better job. My daughter and i go to Pleasanton for services. Our RX and IS. Im hoping that next time will be better. More
by omar
Employees Worked With
Edward Damian
November 09, 2024
I made my very first Lexus purchase this year after years of owning Acura. I had 5K, 10K and 15K services and I love the clean and modern waiting area where I can relax and even work. I am most impressed wit of owning Acura. I had 5K, 10K and 15K services and I love the clean and modern waiting area where I can relax and even work. I am most impressed with Jeannette Pettit, my service technician, who consistently goes out her way to meet my expectations. Her amicable personality and desire to exceed customer’s expectations make my experience at Lexus of Pleasanton very pleasant. This place is a Four Seasons of auto dealership! More
by MarkRaffield
Employees Worked With
Jeanette Pettit
November 08, 2024
Everyone I dealt with was super helpful , detailed and knowledgeable. Ron my contact person went over and above to make sure I understood what was being done to my car, they even sent me a video showing w knowledgeable. Ron my contact person went over and above to make sure I understood what was being done to my car, they even sent me a video showing what they were doing which was cool. Later I needed to talk to a sales person and Ron put me in touch with Kevin. My visit was pleasant More
by Mbugua_wanjiku
Employees Worked With
Ronald Ng
