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Lexus of Pleasanton

Pleasanton, CA

4.9
1,080 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,080 reviews

June 05, 2025

I purchased RZ 300 here and all of the staff were super nice and well informed. Super team. I love my sales rep Russell and General Manager Jeremy Davies. Thanks again. More

by Cheolhol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell berkowitz
June 04, 2025

Jim Burke is the best Service manager at Lexus. Absolutely a 5 stars service at Lexus More

by HF3458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Burke
June 03, 2025

Brought my car in for service and yet again Jason Portillo never disappoints my expectations. The dealership itself is a great experience as all the employees are very courteous, helpful and professi More

by Wongkennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, Jason Portillo, John Clutter, Forrest Yee, Jim Burke
June 03, 2025

Nick was incredibly great and professional. He helped diagnose my car’s battery issue quickly and explained the problem in terms I could understand. Best part? He had my car ready by the end of More

by JayJay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
June 02, 2025

Recently purchased a car at Pleasanton Lexus with the help of Shane, DJ, and the gentleman that handled the paperwork at Pleasanton Lexus. From the first phone call with Shane and throughout the buying p More

by Lopezadriana356
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Sorge , DJ San Jaun
June 01, 2025

So lucky to have Russ Berkowitz be our salesman! The car we wanted to see wasn't on the lot and he found it brought it to us and was amazingily helpful during our process. Supportive and relaxing ex More

by ddibble1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Jun 04, 2025 -

Lexus of Pleasanton responded

Thank you Vk for sharing your car shopping experience with our teammate Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

June 01, 2025

Picked my car up this week from service and it’s running great. Forrest Yee was my advisor and really kept us informed each step of the way as a part needed to be ordered which caused a delay. Will contin More

by Justpletch
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
June 01, 2025

Finally snagged and purchased our TX thanks to our attentive sales rep, Jimmy Bounthapanya, at Lexus Pleasanton. His customer service is top notch and is great to work with; feels like a trusted frien More

by GioD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Bounthapanya
May 31, 2025

I couldn’t have had a better experience choosing a car. The gentleman Thomas that helped me walked me through everything and made it so easy.. Great experience. More

by tracihammons1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Dodgion
Jun 04, 2025 -

Lexus of Pleasanton responded

Thank you tracihammons1 for sharing of your car shopping experience with our teammate Thomas here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 31, 2025

Excellent, quick, and knowledable! Had a great experience buying a new car. Shout out to Jake Petch for all his help. More

by fourwalkers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Rose
Jun 04, 2025 -

Lexus of Pleasanton responded

Thank you fourwalkers for sharing your car shopping experience with our teammates Jake and Rick and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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