Lexus of Pembroke Pines - Service Center

My service personnel was veryhelpful in assisting me with the problem with my car. Took it in the same day had a loner and my car was ready the next day the problem with my car. Took it in the same day had a loner and my car was ready the next day More

Lexus is a pleasure I am a new client of Lexus and the dealership. So far, including the recent visit for maintenance, my experience with the vehicle and the dealer has b I am a new client of Lexus and the dealership. So far, including the recent visit for maintenance, my experience with the vehicle and the dealer has been excellent. The ES350 is a terrific automobile particularly the audio. More

Customer service is amazing! Friendly, knowledgeable staff. Service representative Jeremy is the BEST. Facility is very clean. Keep you aware of the process for your care repair. Thank you for providin staff. Service representative Jeremy is the BEST. Facility is very clean. Keep you aware of the process for your care repair. Thank you for providing courtesy loaner automobiles. Will only purchase Lexus automobiles. More

Melissa Ho has excellent customer service skills, and is always helpful. Others who do the same, is what’s makes this dealer a good place to come for your service needs. always helpful. Others who do the same, is what’s makes this dealer a good place to come for your service needs. More

Awesome service every time.Jose Amador in the service Awesome service every time. Jose Amador in the service department is the BEST.... Very professional, detail and knowledgeable about the work being Awesome service every time. Jose Amador in the service department is the BEST.... Very professional, detail and knowledgeable about the work being preform on the car. More

Very pleased with the dealer location and atmosphere as well with the service i received from my sales person Lorena Ortiz, very happy with my new vehicle the way i was explained how everything works in th well with the service i received from my sales person Lorena Ortiz, very happy with my new vehicle the way i was explained how everything works in the car it was helpful, she took the time and patience to show me everything, i will be coming back for my services to lexus of pembroke pines More

I visited the dealership to have a bulb/headlight replaced and was quite shocked and discouraged to discover the cost of the bulb is $188.00 and an additional $85.00 for installation. Yes, I understa replaced and was quite shocked and discouraged to discover the cost of the bulb is $188.00 and an additional $85.00 for installation. Yes, I understand that the vehicle I drive is not the most economical and that maintenance is not inexpensive, however I find this charge to be a bit much for the repair needed. More

Fast, friendly, professional dealership..make customers feel like they and their opinions count. Jeff was warm and friendly addressed all my questions and concerns. Jarrell Clarke was quick with the servic feel like they and their opinions count. Jeff was warm and friendly addressed all my questions and concerns. Jarrell Clarke was quick with the service and quite knowledgable More

Got run around on oil change told had to pay @ 5k or use 10k service. Synthetic oil doesn't require change @ 5k. Won't use consultant again 10k service. Synthetic oil doesn't require change @ 5k. Won't use consultant again More

My service advisor Jeremy was very helpful and courteous, however this African American gentleman who I spoke too was rude and dishonest... He was the last person I saw the last few times I took my car in fo however this African American gentleman who I spoke too was rude and dishonest... He was the last person I saw the last few times I took my car in for service.. He never told me that I needed new tires or front and back break in my car. In fact Jeremy pointed that out to me when I spiked to him Mr. Rust has no regards for More