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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,781 Reviews

7,781 Reviews of Lexus of Pembroke Pines - Service Center

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September 20, 2018

Good experience I like this dealership because it’s convenient and close to my house. Jose always take good care of my car and gives me top notch customer service. More

by Car girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
September 13, 2018

The work was very efficient, and the people treat you nice. When your happy with the service, you deserve a good rating, people treated me very good, and as soon as I arrived to the dealer service was great and More

by Martha036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2018

Maintenance and interior detailing Service Rep Jose was very efficient and showed a great interest in customer satisfaction. When I complained about a mirror missing he made sure it wa More

by Josie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josr
September 07, 2018

Perfec a professional attention of high quality, kindness and friendliness of a whole team that makes all the efforts to please the clients The Best team More

by caleeo1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José Amaro
September 02, 2018

Lexus of Pembroke Pines Customer Service My experience with Lexus of Pembroke Pines was very good. Everyone was professional. The facility was clean and customer friendly. My car was servi More

by Woodbridge03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
August 31, 2018

Review of 95,000 mike service Always happy with the service department. Carlos was super helpful. He explained in detail what needed to be done including what the final amount woul More

by Alrightythen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos in service dept
August 29, 2018

Gustavo is the best! Gustavo provides great and friendly service! He is an asset to Lexus. The only issue is the person who returned my car left dirty footprints 👣. More

by ReneeW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2018

30k maintenenance All items taken care of in time. Carlos was wonderful as always Loaner provided while car was in service. Wilers also were changed. We were so s More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Service Department Lexus of Pines
August 20, 2018

Routine maintenance Great service and assistance by my representative Scott, great experience for me, really informative on the maintenance side and on future services re More

by Stany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2018

Great experience Feels like family. Nice guy. Very friendly and explained everything in a pleasant manner. I truly enjoyed my service and it did not take long. More

by Winnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert Henry Jr
Aug 20, 2018 -

Lexus of Pembroke Pines responded

Hello Winnie. Thank you very much for your kind words. We're delighted you feel the way you do and that Elbert and our team could do that for you!

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