Lexus of Pembroke Pines - Service Center

Service advisor Jose Amaro has been my service advisor for some time now and I can’t ask for a more professional and courteous individual. He is knowledgeable and always helpful. for some time now and I can’t ask for a more professional and courteous individual. He is knowledgeable and always helpful. More

It was a very good experience, it was easy simple, and the car was ready soon. They texted me when it was ready. Excelente service. the car was ready soon. They texted me when it was ready. Excelente service. More

I purchased the maintenance contract $1,765.00 and the I purchased the maintenance contract $1,765.00 and the extended service contract $$1,869.00 when I bought the car when the lease was up. I know I purchased the maintenance contract $1,765.00 and the extended service contract $$1,869.00 when I bought the car when the lease was up. I know it doesn’t cover everything but it’s distressing to come in for 40,000 mile service and be told you also need an alignment and balance for $197.00 and clean the fuel injectors for another $235.00 plus tax for a total of $463.80 all of which is NOT covered by the above $3,634.00 contracts! Ridiculous! More

My service personnel was veryhelpful in assisting me with the problem with my car. Took it in the same day had a loner and my car was ready the next day the problem with my car. Took it in the same day had a loner and my car was ready the next day More

Lexus is a pleasure I am a new client of Lexus and the dealership. So far, including the recent visit for maintenance, my experience with the vehicle and the dealer has b I am a new client of Lexus and the dealership. So far, including the recent visit for maintenance, my experience with the vehicle and the dealer has been excellent. The ES350 is a terrific automobile particularly the audio. More

Customer service is amazing! Friendly, knowledgeable staff. Service representative Jeremy is the BEST. Facility is very clean. Keep you aware of the process for your care repair. Thank you for providin staff. Service representative Jeremy is the BEST. Facility is very clean. Keep you aware of the process for your care repair. Thank you for providing courtesy loaner automobiles. Will only purchase Lexus automobiles. More

Melissa Ho has excellent customer service skills, and is always helpful. Others who do the same, is what’s makes this dealer a good place to come for your service needs. always helpful. Others who do the same, is what’s makes this dealer a good place to come for your service needs. More

Awesome service every time.Jose Amador in the service Awesome service every time. Jose Amador in the service department is the BEST.... Very professional, detail and knowledgeable about the work being Awesome service every time. Jose Amador in the service department is the BEST.... Very professional, detail and knowledgeable about the work being preform on the car. More

Very pleased with the dealer location and atmosphere as well with the service i received from my sales person Lorena Ortiz, very happy with my new vehicle the way i was explained how everything works in th well with the service i received from my sales person Lorena Ortiz, very happy with my new vehicle the way i was explained how everything works in the car it was helpful, she took the time and patience to show me everything, i will be coming back for my services to lexus of pembroke pines More

I visited the dealership to have a bulb/headlight replaced and was quite shocked and discouraged to discover the cost of the bulb is $188.00 and an additional $85.00 for installation. Yes, I understa replaced and was quite shocked and discouraged to discover the cost of the bulb is $188.00 and an additional $85.00 for installation. Yes, I understand that the vehicle I drive is not the most economical and that maintenance is not inexpensive, however I find this charge to be a bit much for the repair needed. More