Lexus of Pembroke Pines - Service Center

Excellent Service I always receive Excellent Customer Service every single time. I am always so excited to visit My Lexus dealership without a doubt they are number 1 I always receive Excellent Customer Service every single time. I am always so excited to visit My Lexus dealership without a doubt they are number 1 More

Service Andre has wonderful customer service skills. The picking up of my car was easy and I appreciated being called when my car was ready. Thank you Andre has wonderful customer service skills. The picking up of my car was easy and I appreciated being called when my car was ready. Thank you More

Review of Lexus of Pembroke Pines Excellent service..technician did everything right..highly recommend this dealership and service dept. I was given an appointment immediately. This is Excellent service..technician did everything right..highly recommend this dealership and service dept. I was given an appointment immediately. This is much appreciated. Thank you for good service. More

Awesome Service Lexus of Pembroke Pines has always exceeded our expectations when it comes to servicing our 2011 RX. Kudos to Jeff Hernandez who is our service co Lexus of Pembroke Pines has always exceeded our expectations when it comes to servicing our 2011 RX. Kudos to Jeff Hernandez who is our service consultant who knows our vehicle inside out. It provides us peace of mind and safety when we take long trips. I highly recommend Lexus of Pembroke Pines to any Lexus owner for their service needs. More

Always a great experience I have been going to this dealership for the past 10 years. Everyone is very helpful and friendly. The dealership is beautiful and clean. I have only I have been going to this dealership for the past 10 years. Everyone is very helpful and friendly. The dealership is beautiful and clean. I have only had great experiences. More

Oil change Not 5 stars,because once again my car was delivered to me with a dirty driver side floor mat!! After washing my car, the service driver delivered my c Not 5 stars,because once again my car was delivered to me with a dirty driver side floor mat!! After washing my car, the service driver delivered my car without a paper covering, thus muddying my floor mat. More

2015 GS350 AWD F Sport - breaks pad change Very good to feel honesty and great news on not having to replace the disks.. This is what quality should always be - amazing car and service combine Very good to feel honesty and great news on not having to replace the disks.. This is what quality should always be - amazing car and service combined! Thanks! More

John is the best rep ever! I have had other service reps over the years, but only John has treated me with the professionalism worthy of the Zinn Family dealerships. John is qui I have had other service reps over the years, but only John has treated me with the professionalism worthy of the Zinn Family dealerships. John is quick to respond to my concerns, treats me like he actually cares about me, (not just a number in the large pool of customers), and is respectful of my time. He is an asset to your company, and is what keeps me coming back. More

I take in my car for service as recommended The personal attention by the dealer representative to my needs are always exceptional and the friendliness and feeling of sincerity are greatly appre The personal attention by the dealer representative to my needs are always exceptional and the friendliness and feeling of sincerity are greatly appreciated. We always discuss what my cost will be so there are no surprises! More

Collision Repair I recently had an auto accident and was referred to Lexus of PP for the repair. The only negative issue that I experienced was with Winiffer, who init I recently had an auto accident and was referred to Lexus of PP for the repair. The only negative issue that I experienced was with Winiffer, who initally handled our order. She neglected to respond to an issue I inquired about 3 times. The requests were in a chain of emails that made it clear all were received. However, I gave a 5 star rating because everything and everyone else was SUPERB!!! Chris and Elvis were SO nice, friendly, helpful, and professional, when we went to pick up the car, and the repair job is perfectly beautiful. I could not have asked for better. More