Lexus of Pembroke Pines - Service Center

Service maintence My service representative has always provide the utmost assistance as it relates to my service maintenance experience. Thanks John for the many years My service representative has always provide the utmost assistance as it relates to my service maintenance experience. Thanks John for the many years of special attention when addressing the needs of my car. More

The service advisor greeted me professionally and with a great smile. Excellent service, answered all my questions promptly. At the time my car was ready, he explained all worked done inside my car. Overa great smile. Excellent service, answered all my questions promptly. At the time my car was ready, he explained all worked done inside my car. Overall satisfied! More

Service department manager needs a refresher course on customer service. Left a couple messages for the manager to call me back. I am still waiting for a return phone call. customer service. Left a couple messages for the manager to call me back. I am still waiting for a return phone call. More

Thank you Jeremy for excellent and quick service as usual. My car was checked, serviced and washed after. Everything took as predicted, one hour. Very polite and highly professional. usual. My car was checked, serviced and washed after. Everything took as predicted, one hour. Very polite and highly professional. More

Service was quick and efficient. Carlos Perez is my service adviser and always makes me feel welcome. The waiting areas and cafe are always pleasant. Highly recommend service department. service adviser and always makes me feel welcome. The waiting areas and cafe are always pleasant. Highly recommend service department. More

Jose provided fast and efficient service as usual! I received my loaner vehicle quickly and my car was ready for me to pickup in no time! Thank you! received my loaner vehicle quickly and my car was ready for me to pickup in no time! Thank you! More

People nice and on time. Opened hood and wiper fluid top People nice and on time. Opened hood and wiper fluid top open and not filled :( I topped it off. I assume wiper blades changed and new battery in People nice and on time. Opened hood and wiper fluid top open and not filled :( I topped it off. I assume wiper blades changed and new battery in my key fop... More

The service department is the best! Carlos always takes great care of my SUV needs. Very professional and fast service. I feel confident that my SUV will be well taken care of! great care of my SUV needs. Very professional and fast service. I feel confident that my SUV will be well taken care of! More

Everything was perfect except one thing: they didn’t wash the car. They checked everything. It was done less than one hour. I hope that next time they will not forget to wash the car the car. They checked everything. It was done less than one hour. I hope that next time they will not forget to wash the car More

best people best service I have using this service center to maintain my cars over ten years. They always keep the high standard lever . The waiting area is clean with Wifi. I have using this service center to maintain my cars over ten years. They always keep the high standard lever . The waiting area is clean with Wifi. You will enjoy it if you do not have loaner car. More