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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,920 Reviews

7,920 Reviews of Lexus of Pembroke Pines - Service Center

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March 20, 2020

Great Service My wife's ES 350 had a problem with the tire pressure sensors. They took the car right away and performed the necessary repairs promptly. More

by QUILLER44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus Of Pembroke Pines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 20, 2020

ok service I think the service was ok nothing special. Nobody indicate me where to go (bathrooms, cafeteria, etc). I was walking around asking people where to go More

by MARIAPELKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know their names
Mar 21, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your feedback with us, Maria We work hard to make sure our guests have an exceptional experience and we are sorry to hear that we didn't quite reach that goal here. We would be happy to speak to you directly about your experience so we can learn how to do better and we hope to see you again!

March 20, 2020

Great! I am extremely happy with the service that I received other day. Everything was done in one day. Jeremy highly professional made this whole things fas More

by ALEX.KOBELEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Lexus of Pembroke Pines responded

Hi Alex, we appreciate your business, Jeremy and the team look forward to serving you again soon!

March 19, 2020

Very good experience Excelente atención, trabajo profesional realizado en tiempo bastante aceptable; me gustaría que limpien todos los vidrios por dentro y detallaran mas More

by NELSONBOSCAN397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Lexus of Pembroke Pines responded

¡Gracias por las amables palabras, Nelson, por nuestro departamento de servicio! Esperamos compartir sus cumplidos con ellos y no dude en informarnos si podemos brindarle más ayuda.

March 19, 2020

Outstanding! Lexus of Pembroke Pines delivers: Outstanding professionalism, attention to detail, customer service, and quality. These deliverables are consistent More

by JONRAPPAPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada
Mar 19, 2020 -

Lexus of Pembroke Pines responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 19, 2020

Service Department I picked a nail in my front tire. Lexus of Pembroke Pines service dept. told me to come right in and they would take care of it. I did so. The repair More

by SALUS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irv Smith
Mar 19, 2020 -

Lexus of Pembroke Pines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines. We look forward to servicing your car's needs in the future.

March 19, 2020

Great Service Experience! The wait time was perfect! Thank you Jeremy for your pleasant greeting and prompt attention to my car. Lexus of Pembroke Pines More

by Diva4412
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

Thank you Carlos! Excellent scheduled service. Car service was very good, loaner department did great job, very prompt, car wash was okay, not great. Otherwise, everything was very good. Stay safe! More

by JMHOLMAN62
Recommend Dealer
Yes
Employees Worked With
Carlos was outstanding! Thank you!
Mar 20, 2020 -

Lexus of Pembroke Pines responded

Thanks for sharing your thoughts about your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

March 17, 2020

This is one of the best service experiences I’ve had at any establishment. The staff was very friendly and communicative and my car was done fast. Will definitely go back and recommend the Lexus Body shop More

by ROBERTSA02
Recommend Dealer
Yes
Employees Worked With
Jacob Nasca, Ada
Mar 18, 2020 -

Lexus of Pembroke Pines responded

Thank you, Robert, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus Of Pembroke Pines. Please don't hesitate to reach out if you need anything else.

March 16, 2020

My service advisor was amazing. He really took care of me and recommended the best solution for my brake issue. He was honest and fair. More

by Fitzpatrick.Ryan.J
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Lexus of Pembroke Pines responded

Thanks so much for your excellent review! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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