Lexus of Pembroke Pines - Service Center

My. Service guy Andrae is awsome,keep him for as long as possible.He answers all your questions so simple for u to understands and make sure u r comfortable while waiting for your car.Thx Andrae possible.He answers all your questions so simple for u to understands and make sure u r comfortable while waiting for your car.Thx Andrae More

Everyone was very pleasant! My service rep kept me informed throughout the service of my car and I was able to get a loaner while my car was being serviced that was awesome!!! informed throughout the service of my car and I was able to get a loaner while my car was being serviced that was awesome!!! More

Great service Easy, hassle free experience for servicing your regular maintenance visits. Love the pick up and deliver service with the loaner car. Courteous servic Easy, hassle free experience for servicing your regular maintenance visits. Love the pick up and deliver service with the loaner car. Courteous service drivers. Accommodating service dept and Alex Whitman is great to work with! Exceptional character and integrity! More

Bets of the year Great time to have car serviced. Usually takes longer to get appointment and serviced. This time, I was able to get appointment same day, had a major Great time to have car serviced. Usually takes longer to get appointment and serviced. This time, I was able to get appointment same day, had a major repair done in one day, which surprised me. Overall best experience in a long time. More

Great customer Service Prompt, courteous and professional. they delivered a loaner and picked my car for service. Only 2.5 hours later, they delivered my care shiny and cle Prompt, courteous and professional. they delivered a loaner and picked my car for service. Only 2.5 hours later, they delivered my care shiny and clean. Doesn't get get better than that! More

DEAD BATTERY I brought my vehicle in with a dead battery. John took care of me, said the vehicle would be ready within 2 hours, and it was. I was very pleased wi I brought my vehicle in with a dead battery. John took care of me, said the vehicle would be ready within 2 hours, and it was. I was very pleased with the service and they even gave the vehicle a bath. More

Detailed explanation on what was done to the car/ what needs to be done was not given. “Car wash” looked like a wipe down. Terrible needs to be done was not given. “Car wash” looked like a wipe down. Terrible More

Service is the best in town. They make it easy and have always kept me informed every step of the way. Never a problem, ever! always kept me informed every step of the way. Never a problem, ever! More

Awesome, tireless and patient. When khalib my salesperson said let's us do the worry for you,you can trust us he was absolutely correct. Completely no worries. Thanks again. said let's us do the worry for you,you can trust us he was absolutely correct. Completely no worries. Thanks again. More

Not a good oil change I took my 2015 Lexus CT200h yesterday for the oil change around 3:30 PM. I noticed in the morning that oil is leaking as well as the tech didn't tigh I took my 2015 Lexus CT200h yesterday for the oil change around 3:30 PM. I noticed in the morning that oil is leaking as well as the tech didn't tighten the bottom cover properly. This problem will make me go back again tomorrow to fix the problem. I will loose my time and energy ultimately. More