Lexus of Pembroke Pines - Service Center

Exceeded my expectations I was very pleased with my experience at the service department. They were very fast and efficient. I was happy that I didn’t have to spend a long ti I was very pleased with my experience at the service department. They were very fast and efficient. I was happy that I didn’t have to spend a long time waiting and was provided a socially distant waiting place. More

Always excellent I’ve been buying cars and having my service done by Lexus of Pembroke Pines since 2004. The SERVICE IS BEYOND EXCELLENT. I have had to use their co I’ve been buying cars and having my service done by Lexus of Pembroke Pines since 2004. The SERVICE IS BEYOND EXCELLENT. I have had to use their collision center too. My car looked like the day I bought it when repairs were done. You get what you pay for...Quality is worth it. More

Took my 2020 NX 300h for collision repair. The communication with my service advisor Wayne was above and beyond my expectations. He kept me abreast of the different stages of repair. When I went t communication with my service advisor Wayne was above and beyond my expectations. He kept me abreast of the different stages of repair. When I went to pickup my vehicle on Saturday, I noticed something wasn't aligned properly. He said no problem. He called me the following Monday at 1030 to let me know my car was ready. I picked up my car and I'm extremely happy with the repairs. More

Pines Lexus has very high standards. Customer service is top notch. I have had 3 service managers in last couple of years and they were all superb. My hat goes off to my current service manager J. Rivera. top notch. I have had 3 service managers in last couple of years and they were all superb. My hat goes off to my current service manager J. Rivera. Thank you for your professionalism. More

John Steigle sets the standard for customer care, always awesome! He always meets all of my expectations and I could not ask for a better level of care! awesome! He always meets all of my expectations and I could not ask for a better level of care! More

Great customer service. Jeremy notified of progress throughout whole process. Very thorough and very clean facility. Enjoyed the complimentary coffee and pastries. Keep up the good work throughout whole process. Very thorough and very clean facility. Enjoyed the complimentary coffee and pastries. Keep up the good work More

They whole experience was almost contactless. They fact that you guys came to my house to pick up my house was awesome! I did not have to take my kids out of the house to get my car serviced. Thanks a bunc that you guys came to my house to pick up my house was awesome! I did not have to take my kids out of the house to get my car serviced. Thanks a bunch! More

always the best Lexus Pembroke Pines are always the best in service, the way they treat the customer, like we're part of a team, customer and seller on the same team. Lexus Pembroke Pines are always the best in service, the way they treat the customer, like we're part of a team, customer and seller on the same team. We help each other so that at the end of the day we both benefit. In the service, I can tell you that they always have the solution for all problems. thanks lexus pins pembroke More

I took my car in for routine maintenance, The check in process was smooth and efficient. The car was returned in excellent condition… Clean inside and out. Excellent customer service! process was smooth and efficient. The car was returned in excellent condition… Clean inside and out. Excellent customer service! More

65,000 mile service Went a little early, but was taken care of quickly. Jeremy is my service manager and he was was fast with the paperwork. I was out in 45 minutes, J Went a little early, but was taken care of quickly. Jeremy is my service manager and he was was fast with the paperwork. I was out in 45 minutes, Job well done More