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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,088 Reviews

8,088 Reviews of Lexus of Pembroke Pines - Service Center

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August 28, 2020

Professional and timely service on my Lexus. Service mgr I worked with kept me informed and offered a coupon discount on my car’s service. More

by bartlpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Fuller
Aug 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business! We appreciate you taking the time to share and hope to see you back next time!

August 28, 2020

It is always a pleasure to do business with Lexus Of Pembroke Pines. Friendly professional people. Personal and attentive. Andre was very friendly and informative. I know he takes good care of my vehicl More

by PLTADDEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Aug 29, 2020 -

Lexus of Pembroke Pines responded

We couldn't have asked for a better review! We're so proud to have you as a loyal customer, and so happy to hear that Andre made your latest maintenance visit so exceptional. Thank you for your confidence in the Lexus of Pembroke Pines service team, and we look forward to seeing you again when you're in the market for a new car!

August 28, 2020

Thanks to Mr. John Speigel for his professionalism and quality services provided for over ten years. He is a person who should be commended on all areas of customer service care. More

by DST20012000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerrero, Irv Smith, Yucel Genc
Aug 29, 2020 -

Lexus of Pembroke Pines responded

We're so proud to have been earning your loyal business for over ten years! It makes our day to hear that John delivers such exceptional service every time. Thank you for continuing to trust Lexus of Pembroke Pines with all your repair and maintenance needs!

August 28, 2020

I came here because my husband has used your services a few times before. He was not wrong: Their professionalism really shows and Excellent customer service all the way through. More

by kay_castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ada
Aug 29, 2020 -

Lexus of Pembroke Pines responded

We're so glad that your husband pointed you our way, Kay! It's fantastic to hear that we've earned your business and your confidence. Lexus of Pembroke Pines will always be just a call away for your repair and maintenance needs!

August 28, 2020

I have been quarantined because of Covid. So I was thrilled that Lexus of Pembroke Pines was able to pick up my car and do all the services including a recall and had it back the same day. Thank you More

by Darleen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Valets
Aug 31, 2020 -

Lexus of Pembroke Pines responded

Darleen, thank you for reviewing Lexus of Pembroke Pines! Customer safety and satisfaction remain top priorities for us and I am pleased to see that our team was so accommodating!

August 27, 2020

Great service. Rodney helped me and answered all my questions. They were very quick! I would definitely recommend this dealership to my family and friends. More

by J.Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Fuller
Aug 27, 2020 -

Lexus of Pembroke Pines responded

Thank you for the glowing review! We appreciate you taking the time to share and hope to earn your business at Lexus of Pembroke Pines again down the road. Safe travels!

August 27, 2020

Thanks for very responsive service. Jose was very informative and cared about my issue. I will not know if my temp gauge issue is cleared until I take my car out on the road, which will be tomorrow More

by londonrealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose amora
Aug 27, 2020 -

Lexus of Pembroke Pines responded

Thank you for the five stars! We are happy to hear that Jose delivered such friendly and professional service. If you have any questions about your vehicle, please do not hesitate to give us a call. Safe travels from the Lexus of Pembroke Pines team!

August 27, 2020

Jeremy and the mechanics there are the best! Excellent customer service. They take very good care of me when I'm there. Truly the best! More

by tashikatroutman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let Jeremy and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

August 27, 2020

This Dealership is always top of the line, will always go here for service. They are friendly, helpful, and professional. I would highly recommend to others. More

by harliedd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Perez
Aug 27, 2020 -

Lexus of Pembroke Pines responded

Hearing how confident you are in our service team made our day! Thank you for sharing and we hope to see you back at Lexus of Pembroke Pines next time!

August 27, 2020

I went in for my 10k service and was in and out, from the valet to Sebastian my advisor was great like always. 100% satisfied. More

by Bobby Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Aug 27, 2020 -

Lexus of Pembroke Pines responded

Bobby, thank you for the review! We are grateful for your business here at Lexus of Pembroke Pines, and we will certainly let Sebastian know that you appreciate his help. We look forward to your next visit!

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