Lexus of Pembroke Pines - Service Center

Everything was great. John was very nice. Car works very well. Love Lexus. I would not drive anything else. Great service and dependable cars. Also great deals. well. Love Lexus. I would not drive anything else. Great service and dependable cars. Also great deals. More

10k mile service. Checked in quickly. Had breakfast in the Lexus cafe and was out in no time. Thank you Lexus of Pembroke Pines for excellent service always. the Lexus cafe and was out in no time. Thank you Lexus of Pembroke Pines for excellent service always. More

Always dealer has the option you want (model, color, etc), great service, good finance options, good people, excelente advise, good deals, good prices, that is the place where to buy a car is a pleasure etc), great service, good finance options, good people, excelente advise, good deals, good prices, that is the place where to buy a car is a pleasure More

Three hours for an oil change ,is way to much. After that time waiting in there, I asked a representative what was happening, he told me my car was ready long time a go but no one told me anything. time waiting in there, I asked a representative what was happening, he told me my car was ready long time a go but no one told me anything. More

The Service Dept customer service is great! Friendly, patient, accommodating! I didn’t have an appointment, but they checked my car anyway and were accommodating. patient, accommodating! I didn’t have an appointment, but they checked my car anyway and were accommodating. More

Went for an oil change and was told I need service and recommended me to buy tires, replace front and back shocks.. On the Lexus website it says a free cabin filter for having sercice recommend. I texted recommended me to buy tires, replace front and back shocks.. On the Lexus website it says a free cabin filter for having sercice recommend. I texted my service advisor asking if I can have that. He said yes. When I got there they said no !misrepresentation More

Needed warranty work for an airbag sensor that they did not have in stock, a month later I’m still waiting for the call to have it done They had plenty of tome to quote me $987.00 to replace four rotors a not have in stock, a month later I’m still waiting for the call to have it done They had plenty of tome to quote me $987.00 to replace four rotors and pads Not impressed More

I had to call several times to get someone on the phone to schedule a service appointment/loaner. Once it went to voice mail and said you were closed which you were not. I Was told you were short staffed to schedule a service appointment/loaner. Once it went to voice mail and said you were closed which you were not. I Was told you were short staffed. Once I arrived my adviser was excellent and service was excellent. More

John S. In service is fantastic. We keep coming back after 16 years. Please keep up the great work and excellent customer service. Russ Connell after 16 years. Please keep up the great work and excellent customer service. Russ Connell More

Jose is one of the most professional service advisors I’ve worked with! The place is clean, process smooth, and they are doing a great job at keeping up with Covid safety precautions I’ve worked with! The place is clean, process smooth, and they are doing a great job at keeping up with Covid safety precautions More