Lexus of Pembroke Pines - Service Center

Excellent customer service since we arrived, everyone knows theirs job and they did it in a very professional way, they also were honest with us. knows theirs job and they did it in a very professional way, they also were honest with us. More

My service advisor, Jose, is absolutely amazing. He is super efficient, knowledgeable and attentive. He makes the whole experience pleasurable. I would definitely return for more service in the future. super efficient, knowledgeable and attentive. He makes the whole experience pleasurable. I would definitely return for more service in the future. More

Sebastian is very professional and pleasant to work with. John was previously my advisor and I miss him but am happy with Sebastian as his replacement. John was previously my advisor and I miss him but am happy with Sebastian as his replacement. More

My car was at the service department for over a week to replace a part. Then when I got there yesterday nothing was done. I replace a part. Then when I got there yesterday nothing was done. I More

I paid 119.00 for detailing and even though I inspected before I left I did not see windows or clear panels inside until drove out in sun, everything very streaky. Also they said smudge spot would not com before I left I did not see windows or clear panels inside until drove out in sun, everything very streaky. Also they said smudge spot would not come off, but I was able to get it off when I got home More

Jaun kept me in touch during the entire process of my car. I would recommend anyone needing a great service person, they are in great hands. During the process they broke a my A/C vent , and Juan took car. I would recommend anyone needing a great service person, they are in great hands. During the process they broke a my A/C vent , and Juan took care of it. More

Staff and experience by the service center exceeded my expectations and sets the standard for quality. Was in and out of there as fast possible and Andre was transparent with me about what needed to be do expectations and sets the standard for quality. Was in and out of there as fast possible and Andre was transparent with me about what needed to be done. More

My service on Monday wast excellent and they ok so wash my car everything wast in one hour time . Thank you very much I bean whit this company for 26 year and the olwes trade me good thanks a lot ,. my car everything wast in one hour time . Thank you very much I bean whit this company for 26 year and the olwes trade me good thanks a lot ,. More

I brought my car in for the first service and asked for the replacement of a cap on a tire that had been missing since picking up the car. They put on a plastic cap as opposed to the metal caps on the othe the replacement of a cap on a tire that had been missing since picking up the car. They put on a plastic cap as opposed to the metal caps on the other tires. In addition, I asked that the piece in the wheel well be fixed or replaced. I was told that they “found one”. Not only was it the same part, I had to remove it and reattach it myself. Expect more from Lexus. More

I enjoy working with John Steigele in service. He is friendly and demonstrates concerned about the safety and reliability of my RX 350 2010. Overall, I am very satisfied with service from Lexus of Pemb friendly and demonstrates concerned about the safety and reliability of my RX 350 2010. Overall, I am very satisfied with service from Lexus of Pembroke Pines. More