Lexus of Pembroke Pines - Service Center

Got my Lexus up and running in no time. Car was washed. Will bring it back for future service. Looks good to see the same people again. Will bring it back for future service. Looks good to see the same people again. More

I bought my used car I was told that it was certified I also told that I have maintenance up to 50,000 miles to find out I don’t have any of these this is totally unacceptable and I’m very annoyed and upse also told that I have maintenance up to 50,000 miles to find out I don’t have any of these this is totally unacceptable and I’m very annoyed and upset. Someone need to get to me and explain to me what went wrong if it wasn’t for J at extension 2353 I would be still sitting down at Lexis waiting for my sales manager thank you J thank you very much. Rod was no help to me at all. I need to get the maintenance package on my car More

good morning good afternoon good evening which you Happy good morning good afternoon good evening which you Happy New Year thank you for the service every time I go to get something he's a little struggle b good morning good afternoon good evening which you Happy New Year thank you for the service every time I go to get something he's a little struggle but never meet at the end so hopefully when I go next time again I will get me something good what a good price or I have to go someplace else but thank you for everything loop More

There was no will to help out or see other options on the amount of work needed to be done. Zero customer service. The north Miami branch is much better has higher quality service. I just came to this one be amount of work needed to be done. Zero customer service. The north Miami branch is much better has higher quality service. I just came to this one because other was closed. I was just told the expected amount to pay and nothing else was discussed and when stated the cost was too much nothing else was done not even to see other options. Quality of work was very poor there was no print out of the expected work that needed to be done even though the diagnostic was paid. Some of the work that needed to be done was sent via email in a non professional manner. Usually in Lexus of north Miami they give you a detailed print out. More

I was really disappointed in my service.. I received doing my visit on 1/9/21...my advisor never came personally to me...I saw him great other guest doing my visit on 1/9/21...my advisor never came personally to me...I saw him great other guest More

As a Bussiness owner I have clear time is crucial to keep money flowing Unfortunately my last experience was not good I have to comeback twice for a simple light fixture under passenger door and the d keep money flowing Unfortunately my last experience was not good I have to comeback twice for a simple light fixture under passenger door and the detailing crew didn’t do a good job😩 More

He shows that he professional and we'll experience in his work. Appointment was on time and service was done a timely manner. Good job work. Appointment was on time and service was done a timely manner. Good job More

Outstanding service, from the initial arrival & being greeted by the young lady (can’t remember her name?) to dealing with the service rep: Mr. Isidro. The whole process was a pleasure, keep up the great greeted by the young lady (can’t remember her name?) to dealing with the service rep: Mr. Isidro. The whole process was a pleasure, keep up the great work! More

Never lets me down this dealership I recommend to everyone the guest service is amazing and the work they do in a timely manner so thank you everyone the guest service is amazing and the work they do in a timely manner so thank you More

The communication flow is easy and precise. Andre Rust is very knowledgeable. I have a series of work detail that needs to be done this year, and he's been helpful in working with me to prioritize the most i very knowledgeable. I have a series of work detail that needs to be done this year, and he's been helpful in working with me to prioritize the most important ones More