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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,078 Reviews

8,078 Reviews of Lexus of Pembroke Pines - Service Center

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February 11, 2021

Great service, always fast and it's done right. Thank you guys, you guys great. This is my go to dealer since 2008. I will be buying my next car here at well. More

by SPADRON74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Pembroke Pines, and it means a lot to know that we have earned your loyal business. We look forward to your next visit!

February 11, 2021

Great customer service. Very helpful and friendly. Would recommend. Short waiting time for service. Enjoyed the complimentary wash for my vehicle. Truly a pleasant experience. More

by Jriobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will be sure to pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

February 11, 2021

I callled and got a quick appointment. My service rep is excellent. The guys at the drop off site was quick and friendly. The girls at the loaner office were great too. Overall, great experience. More

by Nshmngr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Lexus of Pembroke Pines responded

We are delighted that our team gave you a great experience! Thank you from all of us at Lexus of Pembroke Pines.

February 11, 2021

Johnny was personable and professional. My car service was quick and my car was returned clean. I would certainly recommend Pembroke Pines Lexus for car maintenance. More

by HaleyF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Feb 11, 2021 -

Lexus of Pembroke Pines responded

It was our pleasure to give you a friendly, efficient service experience, Haley! Thank you for trusting the Lexus of Pembroke Pines team to get the job done right. We hope to see you again soon!

February 11, 2021

John was so helpful and really made my service appointment an easy and quick process. I would highly recommend him and will be requesting him as my advisor for my future appointments. More

by nicolelduarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for the review! John is an exemplary member of our team at Lexus of Pembroke Pines, and we will be sure to let him know that you appreciate his help. It was our pleasure to service your vehicle here, and we look forward to your next visit!

February 11, 2021

Great service very fast & efficient I was getting a tire replacement & I waken into service immediately and it was completely done in about one hour More

by RBERGLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 11, 2021 -

Lexus of Pembroke Pines responded

We pride ourselves on our thorough, efficient service, so we appreciate this feedback! Thank you for giving Lexus of Pembroke Pines your business and positive review. We hope to welcome you back for your future service needs!

Feb 11, 2021 -

RBERGLD responded

I have been a customer at this dealership for 21 years and I’ve leased 11 cars from this dealership

Feb 12, 2021 -

Lexus of Pembroke Pines responded

Wow - Thank you so much for your longtime business and support!

February 11, 2021

Service Department is great, did not have to wait to long for completion of my car being serviced. Isidro Garcia what a great asset to your company. Thank You More

by beverlyhankerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Feb 11, 2021 -

Lexus of Pembroke Pines responded

We're glad to have delivered an exceptional service experience, Beverly! It's great to hear how confident you are in Isidro. Thank you for trusting Lexus of Pembroke Pines with your vehicle and your business!

February 11, 2021

Great and speedy customer service! Always kept me updated! Great job fixing my 2019 Toyota Camry, I definitely would recommend! Never had me waiting too long! More

by Bryanlopez1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Green
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Bryan - Thank you for trusting us with your 2019 Toyota Camry! We are happy to hear that you received efficient, communicative service from our Lexus of Pembroke Pines team. Hope to see you next time!

February 10, 2021

I received very excellent service, and I thought the dealership had very friendly employees. I am extremely happy with my service advisor Juan Correa. I found him helpful. More

by NADER1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Feb 10, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for the wonderful feedback about Juan! We are delighted that you can depend on him and our Lexus of Pembroke Pines team for helpful service. We truly appreciate your repeat business!

February 10, 2021

My advisor Carlos is always a nice person he keeps me in check on what they are doing at all times. Great customer service always More

by blackicerb63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in the Service Department
Feb 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for stopping by to commend Carlos! We are delighted to hear that you can depend on him for communicative service. All of us at Lexus of Pembroke Pines are grateful for your repeat business!

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