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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,081 Reviews

8,081 Reviews of Lexus of Pembroke Pines - Service Center

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February 26, 2021

The best dealer of the world!!! Good services always! 💯 loyal for 10 years! And counting!! New baby next month eith the best financista boris yhe best! More

by YANET0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Lexus of Pembroke Pines responded

We're so lucky to have you in the Lexus of Pembroke Pines family! Your confidence in our service team means the world to us. We look forward to seeing you soon for that new car!

February 26, 2021

Always wonderful service as usual for Rod Fuller and the team at Lexus of Pembroke Pines. Highly recommend them to all my friends!!! Definitely 1000% better than Lexus of north Miami. More

by DONNIE915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Fuller
Feb 26, 2021 -

Lexus of Pembroke Pines responded

Your business and recommendation of our team mean the world to us! Thank you for your continued support of Lexus of Pembroke Pines. Safe travels until we see you next!

February 26, 2021

Great service in my car prom and professional and the car was delivery back to me clean my concern went away thanks to the work More

by alex.whitmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Lexus of Pembroke Pines responded

It was our pleasure to assist you, Alex! Thank you for trusting Lexus of Pembroke Pines with your repair and maintenance needs!

February 26, 2021

We are thoroughly happy with the sales department and for the maintenance done on our vehicle. We are thoroughly disappointed in the customer service we received upon checking in for our first service appoin More

by Borah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney
Mar 16, 2021 -

Lexus of Pembroke Pines responded

This doesn't sound like the seamless customer service I expect from my team, and I'd like to apologize. I'll be sure to address your concerns as we work toward improving. We value your business, so if there's anything else I can do for you, please don't hesitate to reach out. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

February 26, 2021

Everyone did an excellent job, probably our best experience so far. We have been coming there since 2007. There was no waiting for anything and no surprises! More

by sbaugh3868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Feb 26, 2021 -

Lexus of Pembroke Pines responded

For you to say that this was your best visit yet makes our day! Thank you so much for trusting us with your business time and time again. We look forward to our continued relationship. - Lexus of Pembroke Pines team

February 26, 2021

Service advisors is always wonderful and understanding they are eager to assist the client, listen to what we have to say and always with a smile on their face More

by NANCY.A.BEDOYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Lexus of Pembroke Pines responded

Nancy - Thank you for taking the time to review us! We appreciate your business and are happy to hear that the team earned your five-stars. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

February 26, 2021

Service was great. Jeremy was able to get me a loaner last minute which I really appreciated . It made getting my car serviced really easy and convenient ! More

by AUDREY.ARROYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Lexus of Pembroke Pines responded

It's wonderful to hear that Jeremy took such good care of you and your vehicle, Audrey! Thank you for trusting Lexus of Pembroke Pines with your repair and maintenance needs!

February 26, 2021

John Steigele took good care of me and servicing my car. He kept me informed on the progress and information about the maintenance done. Thankyou for all you do More

by kjac10662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele and Zoe Green
Feb 26, 2021 -

Lexus of Pembroke Pines responded

Your feedback means so much to us! Thanks for trusting Lexus of Pembroke Pines to get the job done!

February 25, 2021

I have been a customer of this dealership for over 15 years and my satisfaction is always guaranteed, no need to go anywhere else, best in town. More

by T.MAC250
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Lexus of Pembroke Pines responded

Thank you for the review! We couldn't be more grateful for your longtime business here at Lexus of Pembroke Pines, and it means a lot to know that you enjoy working with us. We look forward to working with you for years to come!

February 25, 2021

I did have a nice experience working with John at Lexus of Pembroke Pines. I am waiting for them to come out with electric car. More

by DHALPRINREALESTATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 25, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are happy to hear that you had a good experience working with John, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

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