Lexus of Pembroke Pines - Service Center

Good service by service manager Jose, he always take care of my vehicles service in a corteous and professional manner of my vehicles service in a corteous and professional manner More

Jeff have been an excellent service advisor about any issue with our vehicles. He recommended the right service for us. issue with our vehicles. He recommended the right service for us. More

The service department is efficient and took care of customer in a timely manner. However, my experience with the Cashier department is boy pleasant. Took so long to process payment. customer in a timely manner. However, my experience with the Cashier department is boy pleasant. Took so long to process payment. More

Great customer service, everyone is really nice, Andrew Lorenzzi is very professional and nice, I highly recommend Lexus of Pembroke Pines. Lorenzzi is very professional and nice, I highly recommend Lexus of Pembroke Pines. More

Services was good, and prompt, the washing of my vehicle was terrible, maybe next time will be better. was terrible, maybe next time will be better. More

They were able to replace my battery quickly. Andre always takes care of me. The trams seemed stressed however Andre always takes care of me. The trams seemed stressed however More

Very good service and the advisor Jeffrey Hernández’s is very nice and my cart doesn’t take long very nice and my cart doesn’t take long More

Waited over 40 minutes to speak with the service advisor. When I told him that I had been waiting over 40 minutes he replied that some customers had been waiting over an hour. Terrible response and terrible When I told him that I had been waiting over 40 minutes he replied that some customers had been waiting over an hour. Terrible response and terrible customer service. Next time, be apologetic. More

There is no comparison to LPP, in my opinion. The best, in every respect. The BEST! The best, in every respect. The BEST! More

Waited 45 minutes to be seen after the scheduled appointment time. Staff could care less. I was told I was lucky because had I been there Saturday it was a four hour wait for scheduled appointments appointment time. Staff could care less. I was told I was lucky because had I been there Saturday it was a four hour wait for scheduled appointments with advisors. From the time I arrived till the service which, which was just a tire rotation was over two hours. Every time I go there it’s the same thing. It takes forever to get stuff done. Unfortunately, it’s the only Lexus in the area so I have no choice. But I do dread going there because of that. More