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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,077 Reviews

8,077 Reviews of Lexus of Pembroke Pines - Service Center

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April 01, 2021

Great service, all of the employees at lexus of Pembroke pines are very professional has excellent knowledge of the products they are offering. Great jobs guys. Keep up the good work. More

by Bigzinc919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back next time!

April 01, 2021

Great service, fast appointment and dependable delivery. I called and got a same day appointment for service on my RX 350. It was very busy but I was dropped back at home by their complimentary shuttle s More

by BALO24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre and Carlos are terrific
Apr 01, 2021 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We appreciate your support and are thrilled to hear that the Lexus of Pembroke Pines team was able to get the job done. Drive safely in your Lexus RX 350, and we hope to see you back next time!

April 01, 2021

Fallse advertising on their tires sale as indicated so big in numerous postings in their service area "WILL MATCH OR BEAT ANY PRICE FROM ANY STORE". presented one said they can't and still stick to their More

by ADSJ25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garcia, jose
Apr 19, 2021 -

Lexus of Pembroke Pines responded

It is disappointing to see your feedback as we try to find the best option for shoppers. I do apologize if we left the wrong impression and I'd like to assure you that we would never intentionally mislead a guest. I can see that you are frustrated and I am here to take your call if you'd like to speak further. Osiris Barcelo - Service Manager - (954) 443-2332

April 01, 2021

The service was very attentive and I received updates throughout my day about my cars work. Overall had a great experience and everyone was friendly. More

by biancamen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osiris Barcelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Pembroke Pines responded

We are thrilled that our team gave you such efficient, communicative service! Thank you for your business and your confidence in Lexus of Pembroke Pines. Drive safely!

April 01, 2021

Excellent service my service rider is amazing Jeremy Excellent service my service rider is amazing Jeremy He’s attentive and makes us feel at home. We are very happy with him and refer him to our fri More

by CEMENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for your business and your confidence in Jeremy! We appreciate your recommendation here at Lexus of Pembroke Pines. Safe travels until we see you next!

April 01, 2021

Excellent service with a friendly and attentive demeanor, highly recommend Jeremy because he is there to make sure you enjoy your car without any headaches. More

by EARLJJJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Lexus of Pembroke Pines responded

We appreciate your business and your confidence in Jeremy! Thank you from all of us at Lexus of Pembroke Pines and safe travels until we see you next.

Apr 02, 2021 -

EARLJJJ responded

Excellent service with a friendly and attentive demeanor, highly recommend Jeremy Rivera because he is there to make sure you enjoy your car without any headaches.

April 01, 2021

It’s always a pleasure when I bring my Lexus for services, the staff is very friendly and professional, special thanks to Jeremy and also Alex who serviced my car. More

by annawright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex - mechanic
Apr 02, 2021 -

Lexus of Pembroke Pines responded

Anna, thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Lexus of Pembroke Pines, and we will certainly let Jeremy and Alex know that you appreciate the help. We look forward to your next visit!

April 01, 2021

Hello Jose is a very good employee and it always feels like family . Every time I come it’s always a pleasure with this guy .😍😍😍 More

by Keshamike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 02, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Jose takes such good care of you here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

March 31, 2021

Had my first lease maintenance and the experience was wonderful! Quick and efficient process and they took care of everything I asked them to. I also felt safe during COVID times. Very happy customer! More

by jenniferrsouthall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed I Yousuff
Mar 31, 2021 -

Lexus of Pembroke Pines responded

Jennifer - Thank you for posting a great review about your recent visit to Lexus of Pembroke Pines! We are delighted to hear that you drove home a happy customer. Safe travels and we look forward to seeing you next time!

March 31, 2021

I have taken several of my car to the dealership over the years and have always been pleased with their professionalism and quality of care. Would definitely recommend. More

by EMILIOJFLORIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2021 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business. We're thrilled to hear that our team took care of you and we look forward to working with you next time!

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