Lexus of Pembroke Pines - Service Center

I had to wait for over 2 hours. I was not made aware that I could asked for home pick up and delivery. I know better for next service. Waiting room amenities poor. that I could asked for home pick up and delivery. I know better for next service. Waiting room amenities poor. More

As always, very pleasant experience at this location. All service representatives were professional and respectful of my time. Very through at explaining the services needed and performed. All service representatives were professional and respectful of my time. Very through at explaining the services needed and performed. More

I love Lexus of Pembroke Pines! The staff is very professional and cares about their customer’s needs! It’s is a pleasure doing business with them! professional and cares about their customer’s needs! It’s is a pleasure doing business with them! More

Had a problem with the tire lock which had broken. Rod promptly reviewed the previous service record and was able to replace it at no additional cost. promptly reviewed the previous service record and was able to replace it at no additional cost. More

Our service writer Jeff was extremely knowledgeable and helpful, and kind! Jeff took care of everything and made the experience much more pleasant. Thank you! helpful, and kind! Jeff took care of everything and made the experience much more pleasant. Thank you! More

Service was fast, comprehensive, and significantly beat expectations. I wouldn't want to go anywhere else for maintenance! Scott was wonderful and took care of everything, including accommodating a few add expectations. I wouldn't want to go anywhere else for maintenance! Scott was wonderful and took care of everything, including accommodating a few additional things to keep an eye on. Thank you! More

Everything was really good. Excellent customer service. Sabastian Mejía attended me and he was very good I will recommend him and pen to pines devices as well Sabastian Mejía attended me and he was very good I will recommend him and pen to pines devices as well More

Juan was really helpful to me , I had a problemWith my Juan was really helpful to me , I had a problem With my car when I hit a pavement in the road. He got my car fixed and it was really smooth driving Juan was really helpful to me , I had a problem With my car when I hit a pavement in the road. He got my car fixed and it was really smooth driving when I got back my car. Thanks. More

The service is lovely. John Streigele is my adviser. He is an extraordinary person. Everyone at the dealer They are Very polite. They treat You like family. is an extraordinary person. Everyone at the dealer They are Very polite. They treat You like family. More

I came in for a new tire. I came in at 8:15 and I was out at 9:30am. Great customer service from the start. at 9:30am. Great customer service from the start. More