Lexus of Pembroke Pines - Service Center

Great customer service. Joel was a great Customer Service Specialist. Always available when I had questions or wanted to check on my vehicle’s status. Repairs were completed quickly and with the high standar Specialist. Always available when I had questions or wanted to check on my vehicle’s status. Repairs were completed quickly and with the high standards I would expect from Lexus More

The work was fine but it took 8 telephone calls to get a simple question answered and an appointment. After the call is answered on your main number, a black hole. Transfers and disconnects. simple question answered and an appointment. After the call is answered on your main number, a black hole. Transfers and disconnects. More

It is always a pleasure to deal with Lexus of Pembroke Pines. I book my appointments using John Steigele and am always pleased with the service he provides. Pines. I book my appointments using John Steigele and am always pleased with the service he provides. More

Very efficient and professional. I liked that they kept the door open for more fresh air in the waiting area. Everyone wore masks so I felt comfortable. the door open for more fresh air in the waiting area. Everyone wore masks so I felt comfortable. More

My experience with this dealership was good the service advisor was very professional, the only problem i've found is the waiting time was way too long. advisor was very professional, the only problem i've found is the waiting time was way too long. More

Sebastian was my service advisor he was had a long lunch But Jose was able to attend me very quick and efficiently plus he was very professional and polite! But Jose was able to attend me very quick and efficiently plus he was very professional and polite! More

Very Professional always returned my calls and kept me up to speed on everything. I give Ms Green above a 10 thanks u very much to speed on everything. I give Ms Green above a 10 thanks u very much More

Excellent service and timely service as always. Mellisa, my service agent, personally assisted with resolving a phone communication issue I was having with the radio. my service agent, personally assisted with resolving a phone communication issue I was having with the radio. More

Having been a customer for about twelve years....there is a reason I keep returning. Excellent service both sales and repair! Mike Banks and Andre Rust....wouldn’t go anywhere else! a reason I keep returning. Excellent service both sales and repair! Mike Banks and Andre Rust....wouldn’t go anywhere else! More

Quick, efficient and friendly! I have had vm every Lexus I have owned (7 so far) serviced at Pembroke Lexus. They do exactly what needs to be done and puts you safely back on the road. I have owned (7 so far) serviced at Pembroke Lexus. They do exactly what needs to be done and puts you safely back on the road. More