Lexus of Pembroke Pines - Service Center

Showed up for service on a Sunday afternoon without an appointment, and in less than 2 hours, I was driving out. Very satisfied with the Customer Service at this Lexus. appointment, and in less than 2 hours, I was driving out. Very satisfied with the Customer Service at this Lexus. More

This is the second time I take my lease to Lexus Pembroke Pines and I had an amazing experience with the service for my car. A gentleman by the name of Juan Correa did a great job walking me through the proc Pines and I had an amazing experience with the service for my car. A gentleman by the name of Juan Correa did a great job walking me through the process and efficiently provided the best service possible. Juan Correa seems like a great asset to the Lexus family. I will be referring my peers to this dealer and keep servicing my car there. More

Melissa was excellent like always. She knows her customers by name and is super efficient. You are lucky to have her on your team. Thanks customers by name and is super efficient. You are lucky to have her on your team. Thanks More

excelente servicio,Estoy muy agradecida tanto a mi vendedora Veronica como todo el personal si pudiera dar mas de 5 estrellas las daria estoy complacida vendedora Veronica como todo el personal si pudiera dar mas de 5 estrellas las daria estoy complacida More

Great service and attentiveness by Rod in the service dpt. Kept me informed of the situation throughout the day. Quality of work was very good dpt. Kept me informed of the situation throughout the day. Quality of work was very good More

I bought my car in for service I was seeing quickly as my normal service advisor was not available which is Jeremy and Jon came stepped in and provide me with excellent service and professionalism he was gre normal service advisor was not available which is Jeremy and Jon came stepped in and provide me with excellent service and professionalism he was great, I’m sorry he was amazing More

Very helpful good service would highly recommend this dealership to my friends they completed the service needed in the timely manner provided a loaner vehicle which was very helpful dealership to my friends they completed the service needed in the timely manner provided a loaner vehicle which was very helpful More

I was never told by my sales associate or anyone that I needed an appointment, else I would have gotten one. I waited over two hours to be told that my vehicle was not going to be taken care of . I was giv needed an appointment, else I would have gotten one. I waited over two hours to be told that my vehicle was not going to be taken care of . I was given a loaner. On Monday I picked up my vehicle with the tires shine and the body of it was a mess . The issue that was fixed was never explain to me but I figured it out by reading the invoice..This is not what I expected from Lexus of Pembroke Pines . I am thankful to the associate who took the time out to run my vehicle through the car was after I ask her to have it done.This location has lost its client service skills. More

We brought our 2010 Honda Accord to Lexus of Pembroke Pines for repairs due to an accident. We had a very positive experience, from the receptionist to our dealings with our Collision Advisor, Wayne Fog Pines for repairs due to an accident. We had a very positive experience, from the receptionist to our dealings with our Collision Advisor, Wayne Fogle. Wayne kept us well informed of the status of our vehicle throughout the process. He was very courteous and professional and answered all our questions. More

John Steigle is the best service advisor. For years he is consistently easy to work with regarding car issues. Don't know why his name isn't listed above, but he deserves ***** (5 starts) from me. is consistently easy to work with regarding car issues. Don't know why his name isn't listed above, but he deserves ***** (5 starts) from me. More