Lexus of Pembroke Pines - Service Center

Isidro was my service writer and he made this service experience seamless. I had a complicated issue with a sensor but he was very understanding and accomplished during the entire process, and kept me up experience seamless. I had a complicated issue with a sensor but he was very understanding and accomplished during the entire process, and kept me up to date on the status of my car. More

The service was excellent specially the person that was helping me Mr : Isidro #1 costumer service I hope mor places had that kind of employee 👌 helping me Mr : Isidro #1 costumer service I hope mor places had that kind of employee 👌 More

Melissa my service advisor is always looking out for the best service prices available. She is always keeping me informed about the status of my vehicle and personally goes out of her way to check on the ca best service prices available. She is always keeping me informed about the status of my vehicle and personally goes out of her way to check on the car after it is finished. Always a pleasure to deal with Melissa and definitely a true professional More

Jose attended me 5 minutes after I arrived at the dealership. He was very friendly and professional. He accommodated all my need. Even found me a a loaner at the last moment. Thank you dealership. He was very friendly and professional. He accommodated all my need. Even found me a a loaner at the last moment. Thank you More

Isidro was amazing, Friendly and efficient. Unfortunately, the lady who answered the phone and makes appointments for the service was very rude and off putting. Unfortunately, the lady who answered the phone and makes appointments for the service was very rude and off putting. More

Great costumer service Great quality of work . Not sure why to get the oil change is taking longer since the pandemic . It use to be faster . Before within one hour I was done. why to get the oil change is taking longer since the pandemic . It use to be faster . Before within one hour I was done. More

Excellent customer service 👏👌👍😀...... Rodney was very helpful and the car was ready in the according time frame..... I will definitely come back to this location helpful and the car was ready in the according time frame..... I will definitely come back to this location More

I was particularly impressed with Melissa Ho and Alex Whitmon who always go out of their way to be helpful and courteous.They are both also knowledgeable and highly efficient.It is always a pleasure deal Whitmon who always go out of their way to be helpful and courteous.They are both also knowledgeable and highly efficient.It is always a pleasure dealing with them. More

It has been a continuing pleasure doing business for almost 20 years and leasing 8 new cars with Lexus of Pembroke Pines. I’ve enjoyed the buying experiences and bringing the car in for service. almost 20 years and leasing 8 new cars with Lexus of Pembroke Pines. I’ve enjoyed the buying experiences and bringing the car in for service. More

Our service advisor Jeffrey was very kind and got me out quickly. He kept in touch with us and told us immediately when the car was ready to be picked up. I have nothing but good things to say about him. Th quickly. He kept in touch with us and told us immediately when the car was ready to be picked up. I have nothing but good things to say about him. The only thing that was not a positive was how long I had to wait for them to bring back my car when I turned in the loaner. It was close to a half hour wait. More