Lexus of Pembroke Pines - Service Center

Very good job and a very good dealership. I am happy with the service, sometimes takes a little longer than usual but I understand they’re busy. the service, sometimes takes a little longer than usual but I understand they’re busy. More

Jose Amaro is as professional as it gets, courteous, knowledge and very reliable. I feel very comfortable dealing with him and I am sure that he is genuine and sincere with all clients. knowledge and very reliable. I feel very comfortable dealing with him and I am sure that he is genuine and sincere with all clients. More

It was very satisfied with service. Jose was very attentive and polite. He address all of my concerns about my vehicle. I am truly satisfied with services provided to by Pembroke of Lexus Pines attentive and polite. He address all of my concerns about my vehicle. I am truly satisfied with services provided to by Pembroke of Lexus Pines More

Fantastic Service…José Amaro is a very good man…Thank Fantastic Service…José Amaro is a very good man… Thank You Fantastic Service…José Amaro is a very good man… Thank You More

Great Service. Fast and Efficient. Melissa is amazing at making everything go smoothly and a stress free experience. She is a real asset to Lexus and one of the reasons i am a loyal lexus of Pembroke Pines making everything go smoothly and a stress free experience. She is a real asset to Lexus and one of the reasons i am a loyal lexus of Pembroke Pines customer. More

Lexus of Pembroke Pines never disappoint. My service representative Jeff Hernandez is always professional and delivers legendary customer service. representative Jeff Hernandez is always professional and delivers legendary customer service. More

Went for an oil change. I was sold some tires. Looked at the receipt later to find no oil change had taken place. Perhaps there was a miscommunication. Went back one week later for the oil change. Auto assi the receipt later to find no oil change had taken place. Perhaps there was a miscommunication. Went back one week later for the oil change. Auto assigned advisor wasn’t in that day. I eventually spoke with someone about 30 mins after scheduled appointment time. Oil change completed 2 hours later. More

Was told 90 min max. Was 2 1/2 hours. 30 min of that wait time was waiting for my car to be pulled around after I was told it was done and gave paperwork to pick up area. time was waiting for my car to be pulled around after I was told it was done and gave paperwork to pick up area. More

Great service, the service agent was great help and fix the problem in no time. the problem in no time. More

Service writer had poor communication skills and worker diagnosed my car and made it worse then before. Not sure what he was checking for but the way my car came in is not the way it was return to me. Call diagnosed my car and made it worse then before. Not sure what he was checking for but the way my car came in is not the way it was return to me. Called service writer to report issue it’s been 2 days and he haven’t return my call yet. I was very dissatisfied with my visit More