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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,619 Reviews

7,619 Reviews of Lexus of Pembroke Pines - Service Center

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July 31, 2024

Tony in service was great! Very knowledgeable and very detailed. He was also very attentive More

by edna731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in service
Jul 31, 2024 -

Lexus of Pembroke Pines responded

Edna, thank you for sharing your positive experience working with Tony at Lexus of Pembroke Pines! We love to see our team make our customers happy.

Oct 24, 2024 -

edna731 responded

Thank you

Oct 24, 2024 -

edna731 responded

Thank you

July 31, 2024

If you want the best experience, I highly recommend asking for Jose Amaro! He always goes above and beyond to help his clients. More

by FRGF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Jul 31, 2024 -

Lexus of Pembroke Pines responded

Thank you for the recommendation! We're delighted to hear that Jose Amaro provided exceptional service at Lexus of Pembroke Pines. We appreciate your support and look forward to serving you again!

July 30, 2024

Melissa Ho is my service provider and if you want the best experience there then I highly recommend asking for Melissa Ho. More

by LOURDESDURAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Jul 30, 2024 -

Lexus of Pembroke Pines responded

Thank you for recommending Melissa! We're delighted to hear she provided an excellent experience at Lexus of Pembroke Pines. We appreciate your support and look forward to serving you again!

July 30, 2024

My service dept tech was (I think named Aftar). He was good and responsive. Everytime I go I request Melissa and every single time they give me somebody different???? However, when my car was ready More

by kasscorrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aftar, Mohammad
Jul 31, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're glad to hear that Mohammad and the team at Lexus of Pembroke Pines provided responsive and helpful service. We'll make sure to pass along your feedback as we strive to meet all our customers' preferences.

July 29, 2024

My Service Advisor Jose Amaro delivered excellent customer service throughout the entire time my vehicle was being serviced. More

by Tan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Jul 29, 2024 -

Lexus of Pembroke Pines responded

Thank you for the kind words! We're delighted to hear that Jose provided excellent service during your visit at Lexus of Pembroke Pines. We appreciate your feedback and look forward to serving you again!

July 29, 2024

The sales service team are very Knowledgeable about their vehicle on a lot and professional. More

by G17JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Lexus of Pembroke Pines responded

Thanks so much for your support. We look forward to your next visit to Lexus of Pembroke Pines!

July 28, 2024

Tony was great. Professional. Timely and responsive. He answered all my questions. Thank you so much. More

by Roxana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 29, 2024 -

Lexus of Pembroke Pines responded

Roxana, we're delighted to hear that Tony provided you with professional and timely service at Lexus of Pembroke Pines. Thanks for sharing your experience!

July 27, 2024

Excellent service by jose Amado. He is been helping me with my car maintenance for year. Very happy with his service and always willing to provide the best help possible. Thank y More

by TELI531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amado
Jul 29, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose Amado has been providing excellent service over the years at Lexus of Pembroke Pines. Your satisfaction is our priority, and we appreciate your continued trust in us!

July 27, 2024

My advisor Jose, very informative and professional. The service is fairly fast and I appreciate the car wash More

by Loretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 29, 2024 -

Lexus of Pembroke Pines responded

Loretta, we're glad to hear Jose provided you with informative and professional service at Lexus of Pembroke Pines. Thanks for the positive feedback!

July 27, 2024

Customer Satisfaction top Priority always. Always thrive to make client feel right at home. Lexus is family! More

by ANDRESEMARTINEZ190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wirshing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Jul 29, 2024 -

Lexus of Pembroke Pines responded

Thank you for highlighting our commitment to customer satisfaction at Lexus of Pembroke Pines! We're delighted that you feel right at home with us. Welcome to the family!

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