Back

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,618 Reviews

7,618 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
August 26, 2024

Jose Amaro was very helpful during my visit to the dealer. I’m really happy with the service he provided. More

by sndakak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Aug 26, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with Jose at Lexus of Pembroke Pines! We're delighted to hear you're happy with the service provided. Enjoy your new ride!

August 26, 2024

Got a new lease about a month ago. Got a flat tire and took it to Lexus servicing where they wanted to charge me $382 for a new tire because they said it was unrepairable. Took the tir More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
August 25, 2024

Alfraz was very helpful and did a great job communicating and taking care of my car! More

by NY77FLYGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfraz
Aug 26, 2024 -

Lexus of Pembroke Pines responded

Thank you for reviewing Alfraz and Lexus of Pembroke Pines! We appreciate your kind words!

August 25, 2024

The service department employees really goes out of their way to get a job done in a timely manner while keeping me up- to date ot the same time More

by markcaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Russell
Aug 26, 2024 -

Lexus of Pembroke Pines responded

We're glad to hear our service team at Lexus of Pembroke Pines kept you informed and got the job done efficiently. Thanks for sharing your experience!

August 25, 2024

Very nice and smooth work, got my second key computerized in half an hour like they said, as I waited drinking my coffee and snacks, thanks More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lexus of Pembroke Pines responded

Tina, we're delighted to hear that you had a smooth experience at Lexus of Pembroke Pines. Enjoy your new key and thanks for the great feedback!

August 25, 2024

As usual Jeffrey in the service department kept me informed of what was needed, costs, et. He greeted me with courtesy and is always accommodating. More

by Duval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Aug 26, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience, Duval! We're glad to hear Jeffrey provided excellent service at Lexus of Pembroke Pines. We appreciate your continued trust in us!

August 25, 2024

Almost 3 hours waiting even with an appointment just for an oil change. The waiting lounge could be more accommodating. All that was offered was some small donuts & water. The dealership at corals springs i More

by pelvis227
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey
August 24, 2024

Very smooth the waiting was like the mention more less, it was good thanks Until next next time More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lexus of Pembroke Pines responded

We're glad we could deliver a 5-star experience, Tina! Thanks for choosing Lexus of Pembroke Pines.

August 24, 2024

Everything was great Super professional Tony Marquez was quick and easy with no problems.Thanks More

by BAILEYMELVIN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Aug 26, 2024 -

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines, Bailey. Tony and the team wish you happy miles ahead!

August 24, 2024

Great, very fast, on time service! The staff was very helpful answering all my questions. More

by aabp681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lexus of Pembroke Pines responded

Thank you for stopping by to leave a wonderful review for Lexus of Pembroke Pines!

...
36
...