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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
7,617 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,617 Reviews of Lexus of Pembroke Pines - Service Center
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Verified Customer
September 07, 2024
Every aspect was simple from driving in, meeting with Jeremy, questions being asked and answered, to my vehicle arriving to leave. It was an in and out service. Also I am happy the construction is ove Jeremy, questions being asked and answered, to my vehicle arriving to leave. It was an in and out service. Also I am happy the construction is over. The cafe looks great. More
by WHMB
Employees Worked With
September 07, 2024
Jeffery Hernandez, my service advisor has been great and always provided me with quick and easy service every time I drop the car off for service. I would highly recommend him. always provided me with quick and easy service every time I drop the car off for service. I would highly recommend him. More
by valeska.y
Employees Worked With
Jeffery Hernandez
September 07, 2024
Jeremy is great. Add my apt easy and efficient. Looking forward to using him again. Add my apt easy and efficient. Looking forward to using him again. More
by alexdesigns
Employees Worked With
September 07, 2024
Francesca with customer service for service appointments was very patient and understanding of my car issue. Thank you Francesca for your courteous service. was very patient and understanding of my car issue. Thank you Francesca for your courteous service. More
by JULIE.BEL001
Employees Worked With
Francesca with services appointment
September 07, 2024
I was promised a loaner vehicle and was told that none was available when I got there. I was very specific about my requirement when I booked the service and even delayed the service date because of this. was available when I got there. I was very specific about my requirement when I booked the service and even delayed the service date because of this. I would have given a 0 rating if Kevin the service advisor hadn’t gone out of the way to get the service completed quickly. More
by UDAYASEMAIL
Employees Worked With
Kevin
September 05, 2024
I’m tired of being required to write 15 word summary. I love Jose my service advisor. Had my oil changed and they didn’t reset the oil maintenance light on the dash. Luckily my son in law saved me a trip I love Jose my service advisor. Had my oil changed and they didn’t reset the oil maintenance light on the dash. Luckily my son in law saved me a trip back in to Lexus. I don’t appreciate having to write all this. More
by mickplu
Employees Worked With
Jose in service
September 05, 2024
I ordered Lexus GX550 on 3/19 including the dash camera, when I received GX550 8/30 don’t have it. I ask salesman, one manager replied me : if I need dash camera need to pay extra money, I don’t understand. when I received GX550 8/30 don’t have it. I ask salesman, one manager replied me : if I need dash camera need to pay extra money, I don’t understand. More
by CHONGLIN
Employees Worked With
Jorge
