Back

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,617 Reviews

7,617 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
September 29, 2024

The service was very good and fast, the car was like new, the best thing is that the dealer gave me a replacement car and it did not affect my attendance at work. More

by VNORIEGABARREIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Acosta
Sep 30, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you had a positive experience with our fast and efficient service at Lexus of Pembroke Pines. It's great to know the replacement car helped keep your schedule on track! Thanks for sharing your feedback!

September 29, 2024

Service went very well, just took a little longer than expected. It's all good! More

by JF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Sep 30, 2024 -

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines! We appreciate your patience and will work to improve our wait times moving forward.

September 28, 2024

Jeremy is the best service advisor in the world and the genuine honest person with knowledge of all Lexus products.Jeremy goes above and beyond for his customers and the Lexus brand More

by COONEYTAMEKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Leguizamo, Chris Barrett
Sep 30, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're delighted to hear that Jeremy provided exceptional service and showcased his expertise at Lexus of Pembroke Pines. We appreciate your support!

September 28, 2024

fast, efficient, and perfect. What more could I ask for? I do wish wiper blades were changed out. More

by Peter Chery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Armani
Sep 30, 2024 -

Lexus of Pembroke Pines responded

Peter, thank you for leaving Lexus of Pembroke Pines a five-star review! We are happy to hear that you had a positive service experience. Please don't hesitate to stop back in if you need further assistance with your wiper blades!

September 28, 2024

Absolutely terrible service. The worst communication imaginable. They lost all the decent service advisors and now you’re just speaking to processors that don’t know and don’t ca More

by Itsaperson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Osiris Barcelo
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Great service, communication and professionalism. I recommend this location to people all the time! Great More

by alejandra246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Sep 30, 2024 -

Lexus of Pembroke Pines responded

Alejandra, thank you for recommending Lexus of Pembroke Pines! We're delighted to hear about your positive experience with our service and team.

September 27, 2024

Great service. Exceptional professionalism. Wait time on oil change was minimal. I have been a loyal customer for over 11 years and I refuse to take my car anywhere More

by altheabuckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Sep 30, 2024 -

Lexus of Pembroke Pines responded

Thank you for your loyalty and kind words about our service at Lexus of Pembroke Pines! We're delighted to hear that Jose continues to provide exceptional care. We look forward to serving you for many more years!

September 27, 2024

Fast, efficient and good communication. Jeremy did a great job getting my vehicle serviced quickly. More

by LINDA7388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Lexus of Pembroke Pines responded

We are so glad that Jeremy delivered a top-notch service experience! Thank you for choosing Lexus of Pembroke Pines and for sharing your positive feedback. Safe travels down the road!

September 26, 2024

Jeremy was super helpful during both my 6 month service as well as helping me to configurate the second key for the vehicle. Both services took less than the expected time and the lounge room offer good in More

by JPARBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lorenzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're glad to hear Jeremy provided efficient service and that you enjoyed the amenities at Lexus of Pembroke Pines. We appreciate your support!

September 26, 2024

Everything went well. Frank was efficient and polite and pleasant to deal with. Repair is excellent More

by FAERBER3DCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Lexus of Pembroke Pines responded

We really appreciate you taking the time to leave Frank and Lexus of Pembroke Pines this awesome review, thank you!

...
23
...