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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,879 Reviews
Call Service Center (954) 443-2020

7,879 Reviews of Lexus of Pembroke Pines - Service Center

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February 19, 2025

Afraz is great and always helpful! ! Super fast when I drop my car off for service. More

by EMILY.NUNEZ001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hoosein
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Feb 20, 2025 -

Lexus of Pembroke Pines responded

The team at Lexus of Pembroke Pines loves seeing great reviews! Thank you for giving a shout-out to Afraz. See you next time, Emily!

February 18, 2025

I’ve been dealing with Andre Rust for over three years. He is always so attentive and courteous. Lexus of Pembroke Pines does an EXCELLENT job EVERYTIME!!! More

by dblackQben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDRE RUST
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Feb 18, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experiences with Andre and the team at Lexus of Pembroke Pines! Thank you for being a loyal customer, we appreciate your support.

February 18, 2025

Fast and efficient service coupled with a knowledgeable service advisor makes it easy to be in and out More

by ZAIN787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines provided you with fast and efficient service. Thank you for sharing your experience, and we look forward to serving you again!

February 18, 2025

Hesitant to use them again. A new service advisor did not return my 2 phone calls. Tried to sell me 2 tires for $850.00. My car only has 16500 miles on the tires.Completly unacc More

by DCH2HC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Breitbord. Service consultant
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February 18, 2025

I love trusting Andre with my service management. I’ve been driving Lexus vehicles since 2016 from this dealership and Andre has always been my guy. He’s efficient, friendly, and extremely profession More

by Marilyn Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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Feb 19, 2025 -

Lexus of Pembroke Pines responded

Marilyn, it's wonderful to hear that Andre has consistently provided you with excellent service at Lexus of Pembroke Pines. We truly appreciate your loyalty and kind words about our dealership!

February 17, 2025

It was a fast wonderful visit. I was in and out the service was so fast. More

by mimilou76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Lexus of Pembroke Pines responded

The team at Lexus of Pembroke Pines loves seeing great reviews! Thank you!

February 16, 2025

It was an amazing experience i have gotten help quickly and the service was done precisely. Thanks to Tony aswell!! More

by keon stobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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Feb 17, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony and the team at Lexus of Pembroke Pines provided you with a quick and precise service experience. Thank you for sharing your feedback!

February 16, 2025

The service was delivered on time and exactly as promised. The service department at Lexus is always friendly, reliable, and professional! More

by rsingletary79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that our service department at Lexus of Pembroke Pines met your expectations with timely and professional care. Thank you for the positive feedback!

February 16, 2025

The associate was respectful of my time and did a great job making sure I was taken care of. More

by ALEX.LAFORTUNE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Lexus of Pembroke Pines responded

Thanks so much, Alex. We look forward to your next visit to Lexus of Pembroke Pines!

February 15, 2025

The service department is much better than the sales department. I didn’t like having to wait for the car in the driveway More

by ANN_HAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Feb 17, 2025 -

Lexus of Pembroke Pines responded

Ann, thank you for sharing your feedback with us. We're glad to hear that our service department met your expectations at Lexus of Pembroke Pines and appreciate the input about the wait time. We'll work on improving this aspect for a better experience next time!

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