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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,697 Reviews
Call Service Center (954) 443-2020

7,697 Reviews of Lexus of Pembroke Pines - Service Center

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December 19, 2024

This was my third time visiting Pines Lexus, my previous experience were not pleasant, this time Tony was able to make cs recovery. Thank you More

by Jay sindha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Diaz
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Dec 19, 2024 -

Lexus of Pembroke Pines responded

Jay, we're glad to hear that Tony was able to turn things around for you at Lexus of Pembroke Pines. Thank you for giving us another chance and sharing your experience!

December 17, 2024

Great service provided by Tony Marquez. He kept me informed and explained all the services perfectly. More

by tmarquez0184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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Dec 17, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony provided you with excellent service and clear communication at Lexus of Pembroke Pines. Thank you for sharing your experience!

December 17, 2024

I never write a review! ! This is my second time that Tony Marquez has helped me in the service of the SUV. Excellent customer service and he listen to my concerns and always More

by MMONTALVO36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Report | Print
Dec 18, 2024 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your experience with us at Lexus of Pembroke Pines! We're delighted that Tony provided excellent customer service and addressed all your concerns. We look forward to assisting you again in the future!

December 16, 2024

Great service. Customer care team always deliver quality service. They treat me with great respect. More

by RIDER903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Breitbord
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Dec 16, 2024 -

Lexus of Pembroke Pines responded

There's nothing better than a great review. Thank you! - The Lexus of Pembroke Pines Team

December 16, 2024

My sales representative is awesome, thorough and professional. I am please with the service offered. More

by gmoton100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines! It really means a lot to hear that you're happy!

December 15, 2024

Jeff Hernandez is awesome as usual. Battery died, I jumped the car and within an hour had a new battery installed in the car. I just recommend not allowing the valet to adjust the seat More

by DAVIDHSTRAUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
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December 15, 2024

Appointment was scheduled for 8:30 am. We were on time for our scheduled maintenance and it took 3 hours!!! More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Afraz
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December 15, 2024

Jeremy is a pleasure to work with, providing excellent service. It is a comfort to know Jeremy is there to make sure any concerns are addressed. More

by MICHAEL@ELITEBANDL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy provided excellent service and addressed your concerns at Lexus of Pembroke Pines. Thank you for sharing your experience with us!

December 15, 2024

first class give jose a raise richard needs to learn a bite moore but then you would have to give him the G.M.S job but on second thought give it to him now,you need to finish the landscaping and make it More

by richardbon44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jose amaro knows what he is doing don't need to say any more!!!
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Dec 16, 2024 -

Lexus of Pembroke Pines responded

Richard, thank you for sharing your thoughts and feedback with us at Lexus of Pembroke Pines. We appreciate the shout-out to Jose and will take note of your suggestions!

December 15, 2024

Vehicle was serviced promptly. Service advisor was knowledgeable. Great communication. Appointment time given was perfect. Will definitely recommend to this dealership for servicin More

by pdhiraj52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
Report | Print
Dec 16, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that your service experience at Lexus of Pembroke Pines was smooth and efficient! Thank you for recommending us, and we look forward to assisting with any future needs.

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