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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,080 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,080 Reviews of Lexus of Pembroke Pines - Service Center
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Verified Customer
March 13, 2025
Francisco did a nice job taking care of my vehicle. I felt the service was very good, I love my new tires And the car is riding really good The only negative that I can say is this is the second time I felt the service was very good, I love my new tires And the car is riding really good The only negative that I can say is this is the second time that my hood wasn’t closed and I left the dealership and got out onto Pembroke Pines and the alert, went off in the car, startled me and I pulled off the road into the swale area and closed my hood. Other than that, my experience has always been good with the service department More
by Floridakeysgirl
Employees Worked With
Fransico Batista
March 13, 2025
El Señor Any Marquez es excelente me recomendó cambiar los cauchos y así se hizo, el tiempo de espera fue muy razónale no dudare de recomendar el servicio y la atención del Sr Marquez los cauchos y así se hizo, el tiempo de espera fue muy razónale no dudare de recomendar el servicio y la atención del Sr Marquez More
by LLEVY43
Employees Worked With
March 12, 2025
I was very pleased with the customer service provided by Jeremy. He took the time to answer all my questions without hesitating. I look forward to seeing him with my next service appointment. Jeremy. He took the time to answer all my questions without hesitating. I look forward to seeing him with my next service appointment. More
by mmcfarlane618
March 12, 2025
My experience is always excellent, professional and very kind. Jose Amaro is very helpful and . knowledgeable. kind. Jose Amaro is very helpful and . knowledgeable. More
by LCD017
March 11, 2025
Afraz Hosein is a great service advisor. He makes each experience I have delightful with timely vehicle updates and he provides wonderful service with a smile. He makes each experience I have delightful with timely vehicle updates and he provides wonderful service with a smile. More
by clisena17
Employees Worked With
Afraz Hosein
March 11, 2025
My breaks on my Lexus were making a squawking noise when I applied them. I told my service adviser Afran who immediately called the head Service Tech Eddy Santos who took care of the issue and addressed my I applied them. I told my service adviser Afran who immediately called the head Service Tech Eddy Santos who took care of the issue and addressed my concerns. Great service! More
by urbano.dieppa50
Employees Worked With
Service Manager
March 11, 2025
Thankful to Alejandro and happy with the Lexus The car of my dreams . very kind of my dreams . very kind More
by Martica
March 10, 2025
This feedback is directed toward the service department, not the sales team. It’s crucial to emphasize the need for a better system and significant improvement in customer service. Honestly, if it weren’t f not the sales team. It’s crucial to emphasize the need for a better system and significant improvement in customer service. Honestly, if it weren’t for Marvens, I would have considered switching to another brand or dealership. As a returning customer, the treatment I’ve experienced from the service department has been disappointing and needs immediate attention: More
by GROBERSON2124
Employees Worked With
