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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,081 Reviews
Call Service Center (954) 443-2020

8,081 Reviews of Lexus of Pembroke Pines - Service Center

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April 01, 2025

I am very pleased with the Service provided. Mrs Amaro as a service advisor has been always kind, competent and helpful. More

by MAJASK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Apr 01, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Mrs. Amaro provided such excellent service at Lexus of Pembroke Pines! Thank you for sharing your positive experience with us, and we look forward to assisting you again in the future.

April 01, 2025

Easy scheduling, friendly customer service rep fast servicing makes it easy for me to wait on my car More

by soopy2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Apr 01, 2025 -

Lexus of Pembroke Pines responded

We are thrilled to see your positive review! The Lexus of Pembroke Pines team looks forward to your next visit with us. Take care!

April 01, 2025

Tony was very helpful. He made sure I was updated with my service and made sure everything went smoothly. More

by SHAKIRA.TJONES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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Apr 02, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony provided such helpful service at Lexus of Pembroke Pines. Keeping you informed and ensuring a smooth experience is what we strive for. Thanks for sharing your feedback!

March 31, 2025

Jeffrey Hernandez always fies a great job getting me in and taking care of all problems. More

by JJG7081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
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Apr 01, 2025 -

Lexus of Pembroke Pines responded

The team at Lexus of Pembroke Pines loves seeing great reviews! Thank you for recognizing Jeffrey's services.

March 31, 2025

Very professional and on time. Answered all questions. I would highly recommend this dealership for service More

by ericstepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose service department
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Apr 01, 2025 -

Lexus of Pembroke Pines responded

Eric, thank you for recommending Lexus of Pembroke Pines! We're glad to hear our team provided professional and timely service. We appreciate your support!

March 31, 2025

Melissa Ho was the best service advisor I’ve had for any car I’ve owned. She’s responsive, very well informed and knowledgeable. More

by anthony.mercado721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
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Apr 01, 2025 -

Lexus of Pembroke Pines responded

Anthony, we're delighted to hear that Melissa provided you with such exceptional service at Lexus of Pembroke Pines. Thanks for sharing your experience!

March 30, 2025

Jeremy was a pleasure to work with. The service was fast and excellent.l would come back again More

by mcguire_ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Lexus of Pembroke Pines responded

Ed, thank you for stopping by to leave Lexus of Pembroke Pines a wonderful review of Jeremy!

March 30, 2025

Francisco was very patient and resourceful with my issue. It was a shame that I had to be two more hours waiting at the lounge, but in this second trip issue was resolved satisfactory. More

by BORIKEN_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Bautista
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Apr 01, 2025 -

Lexus of Pembroke Pines responded

We're glad to hear that Francisco was able to assist you effectively at Lexus of Pembroke Pines. We apologize for the wait, but we're pleased your issue was resolved satisfactorily on this visit. Thank you for sharing your experience!

March 30, 2025

My service advisor, Jeff, is always knowledgeable and helpful. My RX350 has almost 300,000 miles thanks to the excellent service at Lexus of Pembroke Pines. More

by davidmlong1981
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
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Apr 01, 2025 -

Lexus of Pembroke Pines responded

David, it's fantastic to hear that Jeff and the team at Lexus of Pembroke Pines have been instrumental in keeping your RX350 running smoothly for so long. We appreciate your loyalty and look forward to continuing our service!

March 29, 2025

Similar to previous ones, this visit was easy to schedule, all service members were professional and helpful providing an overall excellent experience. More

by Vreidmiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that our team provided a professional and helpful service. We look forward to serving you again in the future!

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