Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,605 Reviews
Call Service Center (954) 443-2020

7,605 Reviews of Lexus of Pembroke Pines - Service Center

Sort by
November 22, 2024

André is a very resorful and decent advisor. He guises me through the process of checking and fixing my car I have Talking my car there since I bougth it and always been very satify with serv More

by DRLAZAROGUERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
André Rust
Report | Print
November 22, 2024

The dealership is the best. The service is excellent. My service Rep is great. Overall very satisfied More

by TRICIAJACOB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Report | Print
November 21, 2024

Tony Marquez did an excellent job of taking care of me and my 2024 RX-350. Professional, efficient, knowledgeable and courteous. The warranty claim for the electronics on the right side mirror affecting More

by STEVEPEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Report | Print
Nov 21, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that Tony provided professional and efficient service at Lexus of Pembroke Pines. We appreciate your feedback and are glad the warranty claim was handled promptly. Safe driving in your 2024 RX 350!

November 21, 2024

Thank you Jose for assisting me with my 1st service visit. You were very kind and informative. Expected time for service is longer than expected. Please have more loaners available More

by joseph_natara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Nov 21, 2024 -

Lexus of Pembroke Pines responded

Joseph, thank you for your feedback! We're glad to hear Jose provided excellent assistance during your visit at Lexus of Pembroke Pines. We appreciate the suggestion about loaners and will work on improving that aspect. Safe travels until we see you next time!

November 21, 2024

My experience with Lexus Pembroke Pines was top notch. An incredible combination of professionalism and empathy hard to find these days His vendor Ricardo Righi is one of the best in this market. I defini More

by p_orfila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Righi
Report | Print
November 21, 2024

José is always amazing with his job and very helpful. Every time I have questions about my car or when I need service he responds very fast! More

by kathereyes1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
November 21, 2024

I enjoyed my service at Lexus. Tony was knowledgeable and helped me out. Thank you. More

by riazmoulabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Report | Print
November 21, 2024

Jose is great at his job, he always helps me out when im due fir naintenace More

by Kathy00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
November 20, 2024

After the service there is a sound in my car driving over 75 miles. Cover in the oil cover broken. Some thing happened after service may be the lifting arm touched cover. I have the video for proof 😳 More

by THOMASGEOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
One lady I have took her name
Report | Print
November 20, 2024

The service was excellent from start to finish. TonyMarquez was amazing, knowledgeable, and very likeable. He explained in detail what needed to be done and treated me like royalty. Everyone was h More

by Deborah G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Marquez.
Report | Print
Nov 20, 2024 -

Lexus of Pembroke Pines responded

Deborah, we're delighted to hear about your exceptional experience with Tony and the team at Lexus of Pembroke Pines! It's great to know you felt like royalty and that everyone was helpful throughout. Thanks for sharing your positive feedback!

1
2
...
761