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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,696 Reviews
Call Service Center (954) 443-2020

7,696 Reviews of Lexus of Pembroke Pines - Service Center

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December 21, 2024

Jose was amazing as always. Thanks you for always giving me great service every time I go do maintenance work on my car More

by kbprgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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December 21, 2024

I had scheduled service about 2 weeks prior to my appointment and was supposed to have a loaner, yet when I got there none was available for me and was told had to wait 2 hours. Very disappointed. More

by mrinalini_sehgal
Service Communication
Recommend Dealer
No
Employees Worked With
Andre Rust
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December 21, 2024

Everyone is curious and very professional. The wait was shorter than usual. Technology technician very nice but problem still exist More

by CHANGUI2826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't see any of these names
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December 21, 2024

Fair,quick,transparent and communicative. Staff was friendly and answered all questions in an educated manner More

by maddenc10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

Service was very professional, timely, and efficient. Andre y reliable and easy to reach. I only trust the service of my car to him and his crew. More

by TAUCER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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December 20, 2024

José Amaro my advisor is a great advisor staying in touch and putting his shoes as a client. He is professional and effficient and cares about the customers time. I come back to Lexus PPines because of him. More

by YPKATO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
José Amaro
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Dec 20, 2024 -

Lexus of Pembroke Pines responded

Thank you for highlighting the exceptional service provided by José Amaro at Lexus of Pembroke Pines! We're delighted to know his professionalism and customer care keep you coming back. We appreciate your loyalty and look forward to serving you again soon!

December 20, 2024

Took car for check and service. As always, Joe did a phenomenal job. Very efficient and knowledgeable. Service was fast and accurate. More

by gisela222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Amaro
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Dec 20, 2024 -

Lexus of Pembroke Pines responded

Gisela, we're delighted to hear that Joe provided efficient and knowledgeable service during your visit at Lexus of Pembroke Pines. Thank you for sharing your experience with us!

December 20, 2024

Always a pleasure working with Jeremy, the techs did a great job got me in and out for oil change , was not a long wait More

by GRHOMES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

The employees are very helpful and awesome. I like that they take the initiative to explain everything about whatever is need. More

by ZIZISTAR2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Pembroke Pines was helpful and thorough in their explanations. We appreciate your support and look forward to assisting you in the future!

December 19, 2024

This was my third time visiting Pines Lexus, my previous experience were not pleasant, this time Tony was able to make cs recovery. Thank you More

by Jay sindha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Diaz
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Dec 19, 2024 -

Lexus of Pembroke Pines responded

Jay, we're glad to hear that Tony was able to turn things around for you at Lexus of Pembroke Pines. Thank you for giving us another chance and sharing your experience!

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