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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
7,598 Reviews
Call Service Center (954) 443-2020

7,598 Reviews of Lexus of Pembroke Pines - Service Center

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November 21, 2024

Tony Marquez did an excellent job of taking care of me and my 2024 RX-350. Professional, efficient, knowledgeable and courteous. The warranty claim for the electronics on the right side mirror affecting More

by STEVEPEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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November 20, 2024

After the service there is a sound in my car driving over 75 miles. Cover in the oil cover broken. Some thing happened after service may be the lifting arm touched cover. I have the video for proof 😳 More

by THOMASGEOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
One lady I have took her name
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November 20, 2024

The service was excellent from start to finish. TonyMarquez was amazing, knowledgeable, and very likeable. He explained in detail what needed to be done and treated me like royalty. Everyone was h More

by Deborah G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Marquez.
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Nov 20, 2024 -

Lexus of Pembroke Pines responded

Deborah, we're delighted to hear about your exceptional experience with Tony and the team at Lexus of Pembroke Pines! It's great to know you felt like royalty and that everyone was helpful throughout. Thanks for sharing your positive feedback!

November 20, 2024

Great service always professionals. Pickup and drop off were fairly easy as well. Very happy with service. More

by lmiadolphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 20, 2024

The experience is awesome and I would recommend Lexus of Pembroke Pines to all my friends and family More

by FLOPRESTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz and Andre
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Nov 20, 2024 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines. We appreciate your positive feedback!

November 19, 2024

Speedy reception and check-in. Service Advisor, Tony Marquez is incredible!! In and out in less than 15 minutes. More

by CFARELLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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Nov 20, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony provided such efficient service at Lexus of Pembroke Pines! Thank you for sharing your experience, and we look forward to welcoming you back in the future.

November 19, 2024

Pembroke Pines Lexus is very efficient and they keep you updated from the time you drop your vehicle off. My service advisor Andre is always superb and he’s very knowledgeable and helpful More

by DBLUVSME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Nov 19, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Andre and the team at Lexus of Pembroke Pines provided you with efficient service and kept you informed throughout your visit. Thank you for sharing your positive experience!

November 19, 2024

Scratch my middle console and did not reset my computer after the oil changed very disappointing with the service. More

by HERKINGPINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person, work on car
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November 18, 2024

Especially the work of the dealer with my car , congratulations for have good day w More

by ZULEMA.RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Nov 18, 2024 -

Lexus of Pembroke Pines responded

Zulema, thank you for leaving Lexus of Pembroke Pines a five-star review. We are happy to hear that our team provided good service.

November 18, 2024

Service was very quick and found prices to be fair. Communication was clear and wait time was short. More

by BMENDOZA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Report | Print
Nov 18, 2024 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business!

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