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Lexus of Pembroke Pines
Pembroke Pines, FL
17,911 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 17,911 reviews
December 09, 2025
it was a great services, very professional, very communicative, the services was done quit and right, thank you communicative, the services was done quit and right, thank you More
by GAMORES64
Verified Customer
December 09, 2025
My experience at Lexus of Pembroke Pines was exactly what I expected. Jeremy in the service department is always very professional, and I was helped immediately for my front brake service. The entire visit t I expected. Jeremy in the service department is always very professional, and I was helped immediately for my front brake service. The entire visit took about 1.5 hours. The waiting area was immaculate and very comfortable, and the Christmas tree was beautifully decorated. This was also my first time scheduling through the online system, and it worked perfectly—I wasn’t disappointed at all. More
by barbarahunter0493
Employees Worked With
December 09, 2025
Afraz was absolutely wonderful—responsive, patient, and incredibly helpful with all my questions surrounding my 2024 TX. I received consistent updates on my vehicle throughout the entire process. Going for incredibly helpful with all my questions surrounding my 2024 TX. I received consistent updates on my vehicle throughout the entire process. Going forward, I’ll be requesting Afraz exclusively for all my service needs! More
by alicia.darrell
Employees Worked With
Afraz
December 09, 2025
I live far away in Ohio and found a good car that I wanted at Lexus Pembroke Pines. Veronica contacted me by phone and email and was super helpful! She sent me videos, answered all my questions and was wanted at Lexus Pembroke Pines. Veronica contacted me by phone and email and was super helpful! She sent me videos, answered all my questions and was very patient with me. Great thing about Veronica is that she is extremely professional and will not pressure you. She does everything she can to facilitate and make the process smooth. I trust Veronica so much and will buy sight unseen again. Please ask for Veronica, she will make sure that you are happy with the vehicle. She is kind, respectful and very professional. I will update this with a photo of the car when I receive it! Thanks Veronica!! More
by VINAY.PRASAD MD
December 09, 2025
Every day it is better and better! Jeremy is awesome to deal with. Car services the best! Jeremy is awesome to deal with. Car services the best! More
by LUNAINSURANCE2020
December 09, 2025
I love my new Lexus -- and everyone there -- especially Richard -- made the process easy and painless. And instead of a sheaf of papers, it was all electronic -- and I left with a USB stick with all the d Richard -- made the process easy and painless. And instead of a sheaf of papers, it was all electronic -- and I left with a USB stick with all the documentation on it! How very modern! It was worth driving from Orlando to Pembroke Pines for the great deal. And I hit the road, drove back to Orlando -- and had the smoothest ride I've ever had. So glad I got my new NX 350. Thank you all! More
by terry
Employees Worked With
December 09, 2025
Afraz is excellent! He listens to all of my concerns regarding my vehicle and addresses each one. He explains everything to me every step of the way! Thank you Afraz! He He listens to all of my concerns regarding my vehicle and addresses each one. He explains everything to me every step of the way! Thank you Afraz! He’s the best! More
by FAISALHUDA37
Employees Worked With
Afraz Hossein
December 08, 2025
Service required was not performed. Car needed tire rotation, invoice shows specifically it was not done. Contacted service specialist and said it was done even though it doesn’t show o Car needed tire rotation, invoice shows specifically it was not done. Contacted service specialist and said it was done even though it doesn’t show on the invoice. Emailed service department twice, no response. Poor customer service behind a good product More
by LUISA
Employees Worked With
H, J
December 08, 2025
Unfortunately, it was not a smooth, easy or positive buying experience. There were gaps in communication by all team members, lack of clear information, and delays with receiving car. Even forgot to inc buying experience. There were gaps in communication by all team members, lack of clear information, and delays with receiving car. Even forgot to include a temp tag on the car after it was shipped to another state. Edson was friendly and did try to help. More
by KATHERINE H
December 08, 2025
Great service, very attentative, would definitely recommend and this is the second car I've bought from him recommend and this is the second car I've bought from him More
by MRVLOPEZ47
Employees Worked With
