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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,778 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,778 reviews

November 18, 2025

I have only good things to say about my service agent. He is Jeff Hernandez. Jeff is always amazing, very attentive to my concerns and very helpful. Every time that I have a problem with my car, he is al More

by fhexpress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Nov 18, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your review of Jeff. We are so grateful to have him on our team. We'll see you next time at Lexus of Pembroke Pines. Have a great day!

November 18, 2025

Excellent service, scheduling and professional service advisor Jose Amaro. Facility is clean and with intuitive flow. More

by gabiadri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Nov 18, 2025 -

Lexus of Pembroke Pines responded

We are so very grateful for your five-star review for our Lexus of Pembroke Pines team and facility. Jose will appreciate the shoutout! Thank you for working with us.

November 18, 2025

Gonzo is punctual, friendly, and professional. He understands his customers and what they are looking for in a quality vehicle. I appreciate his negotiation skills and really understands his produ More

by Nickaros.Sanchoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Lexus of Pembroke Pines responded

We’re delighted to hear our team made the process so smooth from start to finish! We look forward to welcoming you and your wife back to Lexus of Pembroke Pines for your next lease. Safe travels!

November 18, 2025

Had an excellent experience with Ontany Lantigua. He spent the time and was clearly a subject matter expert when it came to the choices of vehicles we were looking at. He took the time to make us a p More

by ppd4139
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Lexus of Pembroke Pines responded

We’re so glad to hear that you had a great experience with Ontany! We'll be sure to pass along your feedback. See you next time at Lexus of Pembroke Pines!

November 18, 2025

Aaron Johnson has to be one of the most professional sales associate, I have met in a long time. From the moment he shook my hand, to the delivery of my new car, he was outstanding. When I consider purc More

by FOOD.10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your excellent review of Aaron Johnson! We wish you many safe miles in your new car, and we look forward to seeing you again at Lexus of Pembroke Pines.

November 18, 2025

I live in Orlando and purchased my 2026 Lexus NX 350h with the help of Daniel Batista. He communicated well during the sales process, prepared the vehicle for delivery, and contacted me as a follow-up. More

by markamrath
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Batista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines and for sharing your thoughtful feedback! We're glad to hear Daniel and the team made your experience enjoyable and professional. We apologize for the tinting oversight and have taken note of your comments. Please reach out if you'd like to discuss further. Safe travels in your new 2026 Lexus NX 350h!

Nov 19, 2025 -

markamrath responded

My local Lexus dealer resolved by removing the tint at their cost--$52.00 Thank you, to both Lexus dealerships.

November 17, 2025

Ronald did an exceptional job in helping me purchase my car and show me how to use all the features. More

by VICTORIALEEREID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Lexus of Pembroke Pines responded

We are glad to hear that Ronald was great to work with. Thanks for choosing Lexus of Pembroke Pines. Enjoy the new ride!

November 17, 2025

Honest and fast diagnosis. Courtesy vehicle was nice, clean and very helpful. Jose amaro is the best. More

by endoman414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose amaro
Nov 17, 2025 -

Lexus of Pembroke Pines responded

We’re glad Jose and our team earned your five stars! Thank you for choosing Lexus of Pembroke Pines and sharing your experience—see you next time!

November 17, 2025

Afraz Hosein, was great. I had issues getting to service maintenance on the telephone, however when I got to Lexus he was able to help me and reduce my anxiety. More

by lystraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz Hosein
Nov 18, 2025 -

Lexus of Pembroke Pines responded

We are glad to hear Afraz was able to provide you with such effective support! Safe travels from all of us at Lexus of Pembroke Pines!

November 16, 2025

It’s frustrating when you’re waiting for an hour and a half to find out the adapter is defective. I noticed the car was ready when I got the text, so I asked what was done. They had to speak with the serv More

by MSMLOPEZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Osiris