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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,027 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,028 reviews

September 15, 2020

The service is the best here. John S. always provide timely and honest service. Fully trust his advice. Also the service waiting area was comfortable to be at with social distancing in mind. More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John S.
Sep 15, 2020 -

Lexus of Pembroke Pines responded

Miguel - thank you for reviewing Lexus of Pembroke Pines and for giving a shout out to John! We're thrilled to hear that our team always provides you with such a great service experience. It's a pleasure to have your business and we look forward to working with you next time!

September 15, 2020

I’ve been dealing with Lexus of Pembroke Pines for 15 years. From sales to customer service and the seeing department they never disappoint and always exceed expectations!!! More

by RelyonRonni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are grateful for your longtime business here at Lexus of Pembroke Pines, and we look forward to your next visit!

September 15, 2020

My experience was amazing! I saw an ad online and Lexus honored all the details and there was no hassle and no games! Super happy More

by marta.alonso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Sep 15, 2020 -

Lexus of Pembroke Pines responded

Marta, thank you for the review! We are so glad you had an excellent experience working with our team at Lexus of Pembroke Pines, and we hope to see you again sometime!

September 15, 2020

I’ve been buying my car from them for over 15 years and I am just as satisfied with them as I was from day one. Alex W is an awesome sales rep and Andre is one of the best service advisors they have. I only More

by Gjulmisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
Sep 15, 2020 -

Lexus of Pembroke Pines responded

We appreciate your loyalty to Lexus of Pembroke Pines! It is wonderful to hear that Alex has delivered such excellent service over the years. Thank you for the review and for your feedback! We hope to see you again down the road!

September 15, 2020

Everything was amazing...I had a great experience, I truly recommend it to anyone...Veronica was very sweet and understanding. Thank you for everything’s More

by ZULYMAGALY03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad you had a great experience working with our team at Lexus of Pembroke Pines, and we will certainly let Veronica know that you appreciate her help. We hope to see you again sometime!

September 15, 2020

The service was quick and they team was very respectful of my time. My vehicle was picked up from home and serviced in less than 2 hours. More

by Herinebaron3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 15, 2020 -

Lexus of Pembroke Pines responded

We're so grateful to have you as a customer! It was our pleasure to make your service visit exceptionally convenient and efficient. Thank you for trusting Lexus of Pembroke Pines with your vehicle and your business!

September 15, 2020

Frank was awesome!!!! Did a great job explaining everything, working numbers, and making me feel comfortable. I'm excited for my new car, and I look forward to referring someone over More

by Angelomarcellus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerrero
Sep 15, 2020 -

Lexus of Pembroke Pines responded

Thank you for your 5-star review, Angelo! We strive to provide shoppers with a comfortable experience and I am glad to hear that Frank hit the mark. It was a pleasure to have your business at Lexus of Pembroke Pines!

September 14, 2020

Excelente atencion.y un servicio único. Dios los bendiga. Estoy muy contenta .gracias..el vendedor es muy atento y muy amable .su trato fue especial More

by MARILYNXO38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Lexus of Pembroke Pines responded

Hola Marilyn - Felicidades por su vehículo nuevo! Apreciamos su compra y la reseña positiva. Gracias por elegir Lexus of Pembroke Pines y le deseamos muchas millas felices!

September 14, 2020

John is great and the reason I go there . Great partner needs very responsive to my needs. Without John, I would take most of my service elsewhere More

by greggvickers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Sep 14, 2020 -

Lexus of Pembroke Pines responded

Hi Gregg - It's wonderful to hear that you can turn to John whenever you have auto service needs and know that you will be well taken care of. Thank you so much! - Lexus of Pembroke Pines team

September 14, 2020

I utilized the pick up and delivery service. It was easy to make the appointment. Service performed on the car was great but when my car was returned, the floor mats in the front were not secured and there More

by JKRONSTADT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro
Sep 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your feedback with us. While I am very glad that you were happy with the work done by our service team, I want to apologize for the lack of attention to detail with your floor mats and the plastic material. Please don't hesitate to reach out to me with any other details you would like to share so that we can improve your experience going forward. We look forward to the opportunity to earn 5 stars on your next visit. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

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