Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,964 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 17,964 reviews

September 09, 2020

This is the second car I lease from this Lexus dealer. They have great customer service and make the deal go easy and smooth! 👍 they will accommodate your needs More

by Evomrmr72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie King
Sep 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are grateful for your returning business here at Lexus of Pembroke Pines, and we hope that you continue to enjoy your new vehicle!

September 09, 2020

Lovely place to go. please make sure to go to Cesar Baez, best sales rep in there. He would make sure you leave with a smile on your face. More

by Ceily Seijas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Lexus of Pembroke Pines responded

Hi Ceily - Thank you for taking the time to share! We are so proud to have earned your business and happy to hear that Cesar delivered a five-star experience. Safe travels and we hope to earn your business again down the road!

September 09, 2020

Service was good but it took close to 5 days for tires and brakes. Car was ready on the morning of 5th day. I was given a loaner car which was suitable. More

by Moonlight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are grateful we got the opportunity to work with you here, and we will certainly share your feedback with our team and work to improve our efficiency going forward. If you ever need anything else, don't hesitate to come back and see us again.

September 09, 2020

I had to wait on my car for an hour just to tell me that it’s not ready I had to come back for my car Two days later More

by tristanearlspence
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jose
Sep 26, 2020 -

Lexus of Pembroke Pines responded

I sincerely apologize for the delay and miscommunication here. I assure you that we strive for efficient service, and I would be more than willing to speak with you about what happened here. Please don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

September 09, 2020

Although it took some time I got exactly what i wanted , and was helped tremendously They salesman an financial manager were great. Thanks again for everything More

by PMHRAMBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Lexus of Pembroke Pines responded

It is wonderful to hear that you found what you were looking for at Lexus of Pembroke Pines! Thank you for your business and congratulations on your new vehicle. We are wishing you many safe and happy miles and hope to see you back!

September 09, 2020

Richard Monavis and Moez make this an easy transaction it’s a pleasure to buy a car with these two professionals. Thanks for always treating me like a VIP in making things comfortable… I am always confide More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moez in finance
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Congratulations on your new vehicle! It is wonderful to hear that Richard and Moez went above and beyond to make your experience so excellent. Thank you for the review and safe travels in your new car! We hope to see you back next time!

September 09, 2020

The service was excellent. I was taken care of as soon as I approached the service center. The staff was courteous while practicing social distance. I didn’t feel pressure or overwhelmed about what I was the More

by sjoachim1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Sep 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad our service team took good care of you here at Lexus of Pembroke Pines, and we look forward to your next visit!

September 09, 2020

Great customer service. Listened to what my concerns about the car were. The car was cleaned when I picked it up. Price is higher than I’d like. More

by tiffanyjr11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for your feedback, Tiffany. We are glad to hear that our team could take care of your concerns and send you home in a freshly washed car. We hope to see you next time at Lexus of Pembroke Pines!

September 09, 2020

Jeremy did a fantastic job in diagnosing, assessing the problem. Once the issue was found he got it corrected and sent me in my way More

by JONATHANWILLHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Lexus of Pembroke Pines responded

Hi Jonathan - We are so happy to hear that Jeremy delivered such an efficient and successful service experience. Safe travels and we hope to see you back at Lexus of Pembroke Pines next time!

September 09, 2020

Fullfilled all expectaions. Car delivered direct to my office and all paperwork was ready and easy to take care of. Very nice and knowledgable people More

by wsegal
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we hope that you continue to enjoy your newly purchased vehicle!

...
1571
...