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Lexus of Pembroke Pines
Pembroke Pines, FL
17,399 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 17,399 reviews
July 10, 2020
This is a very busy dealership. Sometimes you worry about quality control after service when and how your car is returned. Accepting your car is great. quality control after service when and how your car is returned. Accepting your car is great. More
by X
Verified CustomerEmployees Worked With
July 10, 2020
This will be my 4th Lexus purchase I believe. Always satisfied with customer service and the follow up everytime I visit or call in. Won't be changing anytime soon. satisfied with customer service and the follow up everytime I visit or call in. Won't be changing anytime soon. More
by CHARMS_119
Employees Worked With
July 10, 2020
When I got there I never had a chance to look at the cars that I had sent in advance to look at also the finance gentleman was very quick to process my paperwork was however was getting aggravated when I wou that I had sent in advance to look at also the finance gentleman was very quick to process my paperwork was however was getting aggravated when I would ask a question and clarify that the documents I was signing he did not include all of the documents that I requested to have a copy of in my envelope I had to make a second trip back to pick up that information. The car that I purchased had a few issues on it there were scratches and dents on the vehicle that if I were given an opportunity to further look at the car I would have identified. I will say once I got home and saw the scratches yomar worked with me to get the problem resolved and they fix my issue however if I was given more time and not rush through the process there would not have been an issue to fix. I did not receive a fair Kelley blue book price for my vehicle. And believe that I was overcharged. More
by LOVEJO2010
Employees Worked With
Other Employees :
Arron Garcia repair the scratches on my car however the scratches are still there when he returned my car to me the car was dirty he had his dog in the car and brought the car back with no gas in it
July 10, 2020
Love this dealership, especially Tom from sales and Josue my services consultant. Every one is pleasant and willing to help time you enter the building. The staff say hello to you when you walk past them unl my services consultant. Every one is pleasant and willing to help time you enter the building. The staff say hello to you when you walk past them unlike North Miami. More
by KENISHA.STEVENs
July 09, 2020
Excellent Service . My return for end of lease went nice and smooth. Kazi is very knowledgeable. He explained all my options . Definitely going back for my new car as soon as I’m back in the country and smooth. Kazi is very knowledgeable. He explained all my options . Definitely going back for my new car as soon as I’m back in the country More
by Di
Employees Worked With
July 09, 2020
Jeremy was awesome! Attentive when you arrive. Communication via text keeping me informed about my vehicle. Had the loaner paper work ready for me, not a long wait. Keep it up Jeremy! Communication via text keeping me informed about my vehicle. Had the loaner paper work ready for me, not a long wait. Keep it up Jeremy! More
by ANITA_AI
Employees Worked With
July 09, 2020
This is the best Lexus dealership for a reason and they will do what is best to satisfy their customer. I have been buying car from them since 2008 and service my Lexus since 2005. Great customer service a will do what is best to satisfy their customer. I have been buying car from them since 2008 and service my Lexus since 2005. Great customer service and Lexus financial is the best. Kazi and his manager were great. Thank you! More
by FRANCKYSTLOT
Employees Worked With
July 09, 2020
Lexus of Pembroke Pines they treat you like family the customer service is really great I have no problems everyone is friendly and very courteous I've never had a bad experience customer service is really great I have no problems everyone is friendly and very courteous I've never had a bad experience More
by KARLEEN212
Employees Worked With
Andre rust
