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Lexus of Pembroke Pines
Pembroke Pines, FL
18,700 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 06, 2020
Carlos is the best in maintenance department , I’ve try other representative but no body like Carlos Perez. Very punctual, he will do what the promises. I am very happy with the kind of service he has prov other representative but no body like Carlos Perez. Very punctual, he will do what the promises. I am very happy with the kind of service he has provide to us. More
by ISABELPENA-
Verified CustomerEmployees Worked With
Carlos
December 06, 2020
My car was taken at the appointment time and was done earlier than expected. Everyone pleasant and knowledgeable. Pleasure using Lexus. Will return in the future. earlier than expected. Everyone pleasant and knowledgeable. Pleasure using Lexus. Will return in the future. More
by Lin
Employees Worked With
Sebastian
December 05, 2020
Patrick was fantastic as usual. This was my second time purchasing a car from him,always ready to help and make everything smooth. Lexus is very fortunate to have him. purchasing a car from him,always ready to help and make everything smooth. Lexus is very fortunate to have him. More
by PIKINE29
Employees Worked With
Patrick Hew
December 05, 2020
Jeremy is the absolute best service advisor! He’s very attentive, knowledgeable, kind, funny, and prompt. Very happy & now I look forward to coming back to this dealership to have all my services done. Al attentive, knowledgeable, kind, funny, and prompt. Very happy & now I look forward to coming back to this dealership to have all my services done. Also, already know my next Lexus thanks to the beautiful loaner I was provided. Jeremy, you did that on purpose, hahaha! More
by Brooke S
Employees Worked With
Jeremy Rivera, Erik Estrella
December 05, 2020
Sales department lacking knowledge. Not much help with explaining features. Service department fixed a tire. Pleasant experience but too long. JM Lexus has a much classier operation. explaining features. Service department fixed a tire. Pleasant experience but too long. JM Lexus has a much classier operation. More
by MKRANTZLER
Employees Worked With
Jeremy Rivera, REINALDO ENRIQUE RIVERA RAMOS, Rohan Alexander, Mikhail Khalev
December 05, 2020
Our experience was amazing. Very friendly and no hassle. What they originally told us the price would be, it was. No back and forth like other dealers hassle. What they originally told us the price would be, it was. No back and forth like other dealers More
by mgallardo
Employees Worked With
Gema Urbina was our finance and she was great , Gaetano Costantino, Carlos Rodriguez
December 05, 2020
I was told that the oil change will be no more than 90 minutes. I was there for over 3 hours waiting for an oil change service. Was told if I wanted my car wash will be a little longer. So I left with my minutes. I was there for over 3 hours waiting for an oil change service. Was told if I wanted my car wash will be a little longer. So I left with my car not being washed. If I was told that the oil change will be that long, I would have come back later to pick up my car. More
by PATTYPRRSH
Employees Worked With
Reggie King
December 05, 2020
There’s only so many words I can express of what a great experience I had at Lexus of Pembroke Pines sale center with Richard Monivis and the finance lady ; i can’t member her name at the moment . I know experience I had at Lexus of Pembroke Pines sale center with Richard Monivis and the finance lady ; i can’t member her name at the moment . I know it started with a Y and it would’ve o. More
by jasonspears75
Employees Worked With
Richard Monivis
