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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,249 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,249 reviews

October 13, 2020

Excellent service. Very helpful employees. I negotiated the price and ordered the car I wanted over the phone. When it came in, I just went to sign paperwork. More

by mcreyes27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Lexus of Pembroke Pines responded

We are so happy to hear that you could arrange your purchase over the phone so that getting into your new vehicle was a breeze. Thank you for allowing us the chance to assist you! All of us at Lexus of Pembroke Pines wish you many safe miles in your new vehicle.

October 12, 2020

Great customer server from Melissa Ho, She went above and beyond, She alway understand the customer needs, She is a great assets to your company More

by DADDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisa Ho
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us and shout out Melissa! We are so proud to have earned your business and happy to hear that you had such a successful experience. Safe travels, and we hope to work with you again at Lexus of Pembroke Pines!

October 12, 2020

A friend of mine recommended me Mario to lease a new Lexus. Mario tried and did almost the impossible to find the car I was looking for. He went beyond my expectations, he found my NX 300 Sport version More

by Luz.angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
Oct 12, 2020 -

Lexus of Pembroke Pines responded

For you to say that Mario exceeded your expectations makes our day. Congratulations on your new Lexus NX 300 Sport! We are so happy that the buying process went smoothly and that you're a satisfied customer. Thank you for choosing Lexus of Pembroke Pines!

October 12, 2020

Good service. When I reached little bit early, immediately they checked in and redirected to advicer. Staffs are dealing good to customers. I will keep continuing service there More

by BINDUELSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! It is great to hear that you had such a great experience at Lexus of Pembroke Pines. We appreciate your business and hope to see you again down the road!

October 12, 2020

Customer service is spectacular. Trustworthy and always available to answer questions. Second vehicle and 100% satisfied always a pleasure working with them both.. thanks again More

by Kadian729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moez Sachedina
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for continuing to support Lexus of Pembroke Pines. It is wonderful to hear that our team always helps you find a suitable vehicle!

October 11, 2020

Great customer service Friendly honesty,I will Referred friends or family member to the dealership It sales men with above and beyond to Satisfied me More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerrero
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Rose, thank you for supporting Lexus of Pembroke Pines. I am pleased to hear that our team went above and beyond to help you purchase a suitable vehicle. We wish you safe travels and we look forward to your next visit!

October 11, 2020

I have been with Lexus for 15 years and my sales person if Fred Carey. He is very patient and very professional. Most importantly, He always work with me to stay at my financial budget. The finance departm More

by RDUCLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Genao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Baez
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Lexus of Pembroke Pines! We strive to find the best option for guests and it's fantastic to hear that Fred always takes care of you. Congrats on your newest purchase and drive safely!

October 11, 2020

Came in with high expectations and left satisfied with customer service and exceeded my expectations. Sammy was really good to work with and got a quote that was fair to me. More

by Roberto Fernandez
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Hi Roberto - Thank you for taking the time to review us! We appreciate your support and are happy to hear that Sammy earned your five-stars. Safe travels, and we hope to see you again at Lexus of Pembroke Pines!

October 11, 2020

Several days and times for service was available. Jose gave me updates on their progress periodically. There was a $100 discount for 4 tires which was applied to the final price. More

by DONANGELINA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Jose delivered such a professional and efficient service experience. Safe travels, and we hope to work with you again at Lexus of Pembroke Pines!

October 11, 2020

My wife and I did not overlooked the professionalism and excellent customer service by both Cesar Baez (salesperson) and Jorge Leon (finance). Due to our experience, we have decided to remain loyal Lexus ca More

by Elpeposo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Leon, Cesar Baez
Oct 12, 2020 -

Lexus of Pembroke Pines responded

We are so grateful to have you as part of the Lexus family - thank you for the glowing review! We appreciate your recommendation of Cesar and Jorge and appreciate you spreading the good word about Lexus of Pembroke Pines!

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