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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,244 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,244 reviews

October 11, 2020

Great customer service Friendly honesty,I will Referred friends or family member to the dealership It sales men with above and beyond to Satisfied me More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerrero
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Rose, thank you for supporting Lexus of Pembroke Pines. I am pleased to hear that our team went above and beyond to help you purchase a suitable vehicle. We wish you safe travels and we look forward to your next visit!

October 11, 2020

I have been with Lexus for 15 years and my sales person if Fred Carey. He is very patient and very professional. Most importantly, He always work with me to stay at my financial budget. The finance departm More

by RDUCLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Genao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Baez
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Lexus of Pembroke Pines! We strive to find the best option for guests and it's fantastic to hear that Fred always takes care of you. Congrats on your newest purchase and drive safely!

October 11, 2020

Came in with high expectations and left satisfied with customer service and exceeded my expectations. Sammy was really good to work with and got a quote that was fair to me. More

by Roberto Fernandez
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Hi Roberto - Thank you for taking the time to review us! We appreciate your support and are happy to hear that Sammy earned your five-stars. Safe travels, and we hope to see you again at Lexus of Pembroke Pines!

October 11, 2020

Several days and times for service was available. Jose gave me updates on their progress periodically. There was a $100 discount for 4 tires which was applied to the final price. More

by DONANGELINA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Jose delivered such a professional and efficient service experience. Safe travels, and we hope to work with you again at Lexus of Pembroke Pines!

October 11, 2020

My wife and I did not overlooked the professionalism and excellent customer service by both Cesar Baez (salesperson) and Jorge Leon (finance). Due to our experience, we have decided to remain loyal Lexus ca More

by Elpeposo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Leon, Cesar Baez
Oct 12, 2020 -

Lexus of Pembroke Pines responded

We are so grateful to have you as part of the Lexus family - thank you for the glowing review! We appreciate your recommendation of Cesar and Jorge and appreciate you spreading the good word about Lexus of Pembroke Pines!

October 11, 2020

The service is okay they forgot to fix my door lights with the lexus sign which I specifically asked to fix. Overall I rate it fair it was disappointing to see they didn't do anything about the lights af More

by MISLE_R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Hidalgo-Gato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Lexus of Pembroke Pines responded

We expect guests to be 100% confident in the services that we provide, so it was hard to see this feedback. I'd like to apologize if there was an oversight on our end. My team would appreciate the opportunity to make things right for you. Unfortunately, without a last name, I won't be able to reach you. Please consider giving me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

October 11, 2020

Everything went excellent like always everyone is very kind and professional isidro garcia was very helpful like always i am very happy wuth my lexus More

by Gloriakayt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Gloria - thank you for taking the time to leave a 5-star review. I am pleased to hear that Isidro continues to impress you during your visits to Lexus of Pembroke Pines!

October 11, 2020

My experience was great as always the staff is very professional. wait time was a bit long but overall will recommend this dealership any time More

by LISA0236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Hi Lisa, we appreciate your feedback. I am glad to hear that our Lexus of Pembroke Pines team continues to impress you during your service visits. We look forward to working with you in the future!

October 11, 2020

I received prompt service. I was told the service would take 1 -1/2 hours and the service was completed as promised. The service attendant was friendly and courteous. The service advisor was courteous and More

by RAC2BAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting our Lexus of Pembroke Pines service department to get the job done! We look forward to impressing you the next time you bring your vehicle in!

October 10, 2020

Very helpful, friendly, accommodating and compassionate. Always available and ready to answer specific questions regarding existing problems with the car. Met my expectations and highly recommended to my fr More

by RYGALAMAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for the fantastic review! We are delighted that you can trust our team to keep your vehicle running smoothly and safely. All of us at Lexus of Pembroke Pines hope that you enjoy your week!

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