Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.7
18,518 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 18,518 reviews

November 17, 2020

Jose was great they took care of my car they had it out earlier than expected very pleased with the work, will continue to use this Lexus dealer More

by angelu003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
Nov 17, 2020 -

Lexus of Pembroke Pines responded

We are grateful to have you as a Lexus of Pembroke Pines customer and it's wonderful to hear that Jose made your recent service visit such a success. Thank you for your business!

November 17, 2020

Excellent service , It is always a nice place to go and have your card fixed, in general the staff is very friendly. Even if you do not have an appointment the weight limit is long. More

by santiagoestrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Lexus of Pembroke Pines responded

We love that you can depend on our Lexus of Pembroke Pines team for excellent service. Thank you so much for sharing this feedback about our team! We look forward to seeing you at your next visit.

November 17, 2020

Bought my car from the dealer had the best salesman his name is Nick I couldn’t expect better treat me very well very polite very nice gentleman thank you very much he tries to work with me as much as he c More

by RAM_MAN_75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Lexus of Pembroke Pines responded

We love to hear that Nick is the best salesman you've worked with. Thank you so much for coming to Lexus of Pembroke Pines for your new vehicle! We hope that you absolutely love it.

November 17, 2020

🥲As always - nice job 👍🏽💯Roadside Assist was also 🥲As always - nice job 👍🏽💯 Roadside Assist was also very responsive came all the way fromLNM aim an amazing time. Bryan was very good John respon More

by paulette01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle
Nov 17, 2020 -

Lexus of Pembroke Pines responded

Thank you for the five-star review, Paulette! Our customers are our top priority, and it is great to hear that this was reflected in your experience working with John, Bryan, and the team. We appreciate your business at Lexus of Pembroke Pines and are wishing you many safe and happy miles down the road!

November 17, 2020

Requested my part be ordered and then get an appointment for installation. I made my appointment and everything went as promised. I am pleased with the entire experience. More

by ESMIAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy
Nov 17, 2020 -

Lexus of Pembroke Pines responded

It's great to hear that your recent part installation visit went smoothly. Thank you so much for choosing Lexus of Pembroke Pines! For all your future auto service needs, we will be here to help.

November 17, 2020

I love your service department. Isidro Garcia was an excellent car advisor and very helpful. Keep up the good work. Excellent Job! Goodnight and farewell More

by Arturo Lujan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Nov 17, 2020 -

Lexus of Pembroke Pines responded

Arturo -Thank you for the kind review about our service department! We love to hear that Isidro took excellent care of you and your vehicle. See you next time at Lexus of Pembroke Pines!

November 16, 2020

Excellent service by the employees listed below my third Lexus bought at this dealer Most accommodating would not go anywhere else will highly recommend to others as always! More

by Bobby A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Mehta, Alan Mehta
Nov 17, 2020 -

Lexus of Pembroke Pines responded

Hi Bobby - We are honored to have you as a loyal Lexus of Pembroke Pines customer! Thank you for supporting our team with such a kind review. Enjoy your day!

November 16, 2020

You say what you mean and you mean what you say. VERY HONEST! Realiable! Best dealer I have ever worked with and I have been leasing vehicles for almost 40 years! Zee was terrific! More

by CAPTMIKENEMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Lexus of Pembroke Pines responded

For you to say that Lexus of Pembroke Pines is the best dealership you've worked with makes our day. Thank you very much for sharing this feedback about your experience with Zee! We hope that you are enjoying your new vehicle.

November 16, 2020

I leased 2 new ES 350 cars this past weekend. Working with Tom Abrahams, Darren Lusane and Marvens St. Jean was an absolute pleasure. They each get 5 stars. However, I didn't give the dealership 5 stars More

by Evictions lawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Nov 22, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for coming to Lexus of Pembroke Pines for your new Lexus ES 350s. While I'm very glad that you had a positive experience working with Tom, Darren, Marvens, and Reinaldo, I apologize that your vehicle wasn't better prepared before you drove home. I will pass this feedback along to the right people, and if there is anything that I can do to assist you, please let me know. Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

November 16, 2020

Excelente servicio, la atención fue muy rápida y eficiente en una hora estaba recojiendo mi carro del servicio. Todo el personal fue muy amable. Lexus Pembroke Pines es el mejor. More

by ALexa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Lexus of Pembroke Pines responded

Alexa - Gracias por las palabras amables! Estamos muy orgullosos de nuestro equipo y es fantástico oír que tuvo una experiencia tan excelente trabajando con ellos. Apreciamos su negocio y le deseamos muchas millas felices en su vehículo! - Lexus of Pembroke Pines

...
1569
...