Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Pembroke Pines
Pembroke Pines, FL
17,964 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 17,964 reviews
September 11, 2020
The service advisor was great however when my car was returned. It was returned with black tar and grease stains on the floor mats and carpet of the driver’s door. This is unacceptable for a Lexus deale returned. It was returned with black tar and grease stains on the floor mats and carpet of the driver’s door. This is unacceptable for a Lexus dealership. More
by Fgmz727
Verified CustomerEmployees Worked With
Jose
September 11, 2020
Have a great service rep-John Steigele and trust him with my service. If he tells me something is wrong or needs to be fixed, I believe him- very trust worthy. my service. If he tells me something is wrong or needs to be fixed, I believe him- very trust worthy. More
by finerealtyinc
Employees Worked With
John Steigle
September 11, 2020
Excellent service from service advisor Carlos Perez. Thank you! Will be coming back for future service for sure. You always come through for your customers. Thank you! Will be coming back for future service for sure. You always come through for your customers. More
by OA
Employees Worked With
Carlos Perez
September 11, 2020
They called the wrong number . Didn't clean my car after They called the wrong number . Didn't clean my car after service . Sales guy still hasn't called me I was looking at a new car They called the wrong number . Didn't clean my car after service . Sales guy still hasn't called me I was looking at a new car More
by KRISTINAHXO11
Employees Worked With
September 11, 2020
Service was excellent, as always. I’ve been coming to these dealer for the past 12 years All departments have always provided excellent service and if a mistake is made, it is immediately taken care these dealer for the past 12 years All departments have always provided excellent service and if a mistake is made, it is immediately taken care of. More
by UBALDE
September 11, 2020
Jeremy was awesome. Service was quick and professional the dealership is clean and everyone there at the nice clean dealership is friendly and nice and the dealership is clean and everyone there at the nice clean dealership is friendly and nice and More
by EANSIN
Employees Worked With
September 11, 2020
Very good dealer,everything was done quickly,excellent service personnel were very courteous and friendly.I will definitely used this dealer for future services and purchases. service personnel were very courteous and friendly.I will definitely used this dealer for future services and purchases. More
by CANTARER2001
September 11, 2020
Overall I always have a great experience with Pembroke Pines Lexus .i have the perfect service advisor Melissa ho. she always give me great price and understands my work schedule and gives the best advice Pines Lexus .i have the perfect service advisor Melissa ho. she always give me great price and understands my work schedule and gives the best advice that’s best for me. More
by JMCDONALD6124
Employees Worked With
Other Employees :
Melissa ho
September 11, 2020
Top Tier Service !! Excellent from beginning to end... Efficient, clean professional environment. One of the main reasons we continue to have a Lexus because their service is second to none. Efficient, clean professional environment. One of the main reasons we continue to have a Lexus because their service is second to none. More
by GERMAN.BRIZUELA
Employees Worked With
September 10, 2020
Best dealer by far and best salesman Ronald Hector he has been my sales person for years and one of the best. I enjoy going to this dealer every time for leasing and service. been my sales person for years and one of the best. I enjoy going to this dealer every time for leasing and service. More
by alexmetauten
Employees Worked With
