Lexus of Pembroke Pines

Thanks to salesman Mario Padron at Pembroke pines lexus, I was able to get a brand new 2021 lexus rx 350. He was very efficient and straight to the point. He made things very easy for us and everything was I was able to get a brand new 2021 lexus rx 350. He was very efficient and straight to the point. He made things very easy for us and everything was stress free. More

The Pembroke Pines Lexus dealership did a good job in sales and preparation of the vehicle. The salesman Mr. Louis was tenacious in trying to find me a car. His hard work paid off. sales and preparation of the vehicle. The salesman Mr. Louis was tenacious in trying to find me a car. His hard work paid off. More

This is our 3rd Lexus that we bought from Lexus of Pembroke Pines. The salesman was a pleasure to deal with. Felt he was very honest with us. Pembroke Pines. The salesman was a pleasure to deal with. Felt he was very honest with us. More

Excellent service and improvement iAd all ways a thing that ca be excellent but you are the best and allay is is room room to improve Excellent job that ca be excellent but you are the best and allay is is room room to improve Excellent job More

So far my experience with Lexus of PPines has been a good one. Keep it up is always nice to go back to a place where you get treated well. good one. Keep it up is always nice to go back to a place where you get treated well. More

Good service. Attentive. Service Representative is always respectful, available and professional. I was able to use my insurance and pay a copay fee. Car was also washed. respectful, available and professional. I was able to use my insurance and pay a copay fee. Car was also washed. More

Good customer service. Excellent personnel in the service department. Rod Fuller my representative does an exemplary job. I would highly recommend using him if at all possible. department. Rod Fuller my representative does an exemplary job. I would highly recommend using him if at all possible. More

Had an appointment scheduled for servicing and had requested a loaner car because I was going to use my lunch break to take the car in. Once there I was informed there were no loaner cars available. T requested a loaner car because I was going to use my lunch break to take the car in. Once there I was informed there were no loaner cars available. The service rep was trying to be accommodating but it seems like his team wasn’t on the same page. Had to book my own Uber to get home and find transportation back to pick up my car. The least that could have been done for the inconvenience was to send my car to my home once the service was done or at least reimburse for the Uber. The service rep was very sweet and I completely understand these things are out of his control but as his supervisor I would have tried to do good by the customer. This is already my second poor experience here. I should have known better when I leased my car not to do business there. Sales reps did not attend to me, and I was told that the car that I wanted (my current car) was out of my budget. Anxiously waiting for my lease to end. More

Wow, Melissa assured everything went smoothly. I arrived on time and met with Melissa who took the time to ask “ how both I and my car” we’re doing. She even offered a car wash and told me how how it would on time and met with Melissa who took the time to ask “ how both I and my car” we’re doing. She even offered a car wash and told me how how it would take. The free coffee was a lovely addition! Thanks More

They were Friendly, informative and kind. They seem to be super professional, fast service with a smile. I felt safe as they were big on there COVID policy to wear mask and cleaning 🧽 be super professional, fast service with a smile. I felt safe as they were big on there COVID policy to wear mask and cleaning 🧽 More