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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,778 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,778 reviews

August 24, 2020

I purchased my L/Certified used Lexus here and while we had a few hiccups along the way, the team eventually resolved all my concerns. Lexus of Pembroke Pines certainly has competitive prices and a large i More

by SKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaasiel Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Lexus of Pembroke Pines responded

We appreciate you taking a moment to share your feedback as it helps our team improve for the future. I am glad to hear that everything was taken care of in the end and that you are on the road in your newly purchased vehicle. If you would like to discuss any aspects of your experience in more detail, please don't hesitate to call. Thank you for shopping with us. Lynn Gonzales - Customer Relations Manager - 954-945-8581

August 24, 2020

More than expected Very friendly and knowledgeable and up front ! It was a smooth sale very quick ! Thank you very much I appreciate it thank you More

by Jenaegray1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for shopping at Lexus of Pembroke Pines. It made our day to see that our sales team took such great care of you. Enjoy your new vehicle!

August 24, 2020

Great attention and services. The entire experience was very positive and what I liked most of all was that it was fast. No need to spend entire day purchasing a car! More

by Cubsnagus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Acosta
Aug 25, 2020 -

Lexus of Pembroke Pines responded

At Lexus of Pembroke Pines, it is our priority to help guests during each step of their visit so reading your review made our day. I am glad to see that our team was accommodating. We wish you safe travels in your newly purchased car!

August 24, 2020

Amazing customer service!!!Khalid was very patient with Amazing customer service!!! Khalid was very patient with me while getting my car. He took the time to show me several cars and had me test drive them More

by stacyabro81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes
Aug 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad you enjoyed working with Khalid here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

August 24, 2020

Ronald made my car buying experience great.I would Ronald made my car buying experience great. I would recommend Ronald to anyone who wants to buy a car. and as always Lexus of Pembroke Pines pines a More

by Zac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback, Zac. Our team member, Ronald, is wonderful to work with and we're proud to hear that he provided you with such an enjoyable car buying experience. It's a pleasure to have you as a Lexus of Pembroke Pines customer!

August 23, 2020

It was time for us to buy new cars. We returned to this dealership as they provided my husband and me very competent new car sales service! Can’t say the same for the collision center. More

by Dangla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Varela was excellent walking me through the new technology. The young lady who assisted us with transferring our insurance was well appreciated., Warren Haynes
Aug 24, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your repeat business! We expect our guests to receive excellent service from all of our departments, so if you would like to share your experience at our collision center, I would be glad to take your call. Safe driving to you and your husband! Osiris Barcelo - Service Manager - (954) 443-2361

August 23, 2020

Richard was extremely helpful throughout the entire process. He answered all of our questions and was very knowledgeable. If you’re looking for a new Lexus, he’s your guy! More

by cyndeguz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines and for giving a shout out to Richard! We strive to provide excellent service every step of the way and I am so happy to hear that came true for you. Enjoy your vehicle!

August 23, 2020

As always, great work and even better customer service. Always a pleasure to take my car to this location even if i have to drive a bit more. More

by Cmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Aug 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for continuing to do business at Lexus of Pembroke Pines. Our team is dedicated to offering first-class service for customers and it made our day to receive such great feedback. We look forward to taking care of you next time!

August 23, 2020

Jose was fast and had excellent customer service skills and personality, as well as answered my questions. Whomever cleaned my car deserves 10 stars because they did a superb job! More

by OLGAESPINOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 24, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for sharing this feedback about Jose and our Lexus of Pembroke Pines team! It's great to hear that they made your recent service visit such a success. Hope to see you down the road!

August 23, 2020

Everything was seamless and went smoothly. Danielle was amazing and very nice and had everything ready to go. It was the easiest transaction I have ever had with a car!!!’ More

by Isultan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Lexus of Pembroke Pines responded

For you to say that you had your easiest car-buying experience at Lexus of Pembroke Pines makes us smile! Thank you so much for rating us five stars and mentioning Danielle. We wish you safe travels.

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