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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,211 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,211 reviews

October 08, 2020

Very transparent and great salesman! Got the deal done in timely manner! Been buying my lexus from Yousaf for years now! Definitely recommend anyone looking to buy new lexus! Yousaf is your guy More

by Faerzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
Oct 09, 2020 -

Lexus of Pembroke Pines responded

We love that you can turn to Yousaf whenever you're in need of a new Lexus and know that you will be well taken care of. Thank you so much for recommending him and Lexus of Pembroke Pines! We are truly grateful for your repeat business.

October 08, 2020

Mikhail was wonderful to work with. Very informative, spoke openly and honestly, and I felt the whole process was transparent. I would have liked to see more spaces in the facility that offered privacy f More

by Nyla W
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikhail Khalev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miki Mehta, and another finance gentleman
Oct 09, 2020 -

Lexus of Pembroke Pines responded

Nyla, thank you for the 5-star review! We are so glad you enjoyed working with Mikhail here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We will be sure to share your feedback with our team, and we hope to see you again sometime!

October 08, 2020

Purchased a new vehicle and did not receive any orientation on the operation of the vehicles accessories and settings. Also, had to bring vehicle back for alignment issues and non-working rear scre More

by WRNJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Guerrero, Mohammed I Yousuff
Oct 08, 2020 -

Lexus of Pembroke Pines responded

This is a disappointing review to read. We strive for accommodating service here, and I would be more than willing to speak with you about any questions you have about your vehicle. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

October 08, 2020

I purchased my Lexus ES 350 at this dealership. I have always received courteous and excellent service here. Thank you to John Steigele for always going the extra distance for my car. He is the best!!! More

by BPERRY76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Oct 08, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting our Lexus of Pembroke Pines team. We strive to deliver exceptional service and it is great to hear that John always takes care of you, and your Lexus RS 350. Hope to see you next time!

October 08, 2020

I went for my 5 thousand mile service. The staff was awesome and I was treated like I was appreciated as a customer. This is why I will continue to drive from the west coast to patronize this dealership More

by J.TARGIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Pembroke Pines, and it means a lot to know that we earned your continuing business. We look forward to your next visit!

October 07, 2020

Very organized and nice staff. The staff is always very helpful and understanding. I recommend this dealer to all my friends. Will continue going there. More

by Luisa Quintero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Lexus of Pembroke Pines responded

Your endorsement means the world to us, Luisa! It's always a pleasure doing business with you. Thank you for trusting Lexus of Pembroke Pines with all your repair and maintenance needs!

October 07, 2020

Jose in service is excellent, extremely concerned on resolving my issues with rhe car. Excellent follow up and customer service. Great communication skill in keeping me updated with the car issues. More

by nelda1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are so glad Jose takes good care of you here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

October 07, 2020

This was the best experience I’ve ever had at Lexus of Pembroke Pines. This is my third lease with them, and it couldn’t have gone any smoother. It was literally sign and drive. I am so happy with my new More

by Jcnvero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moez Sachadina, Frank Guerrero
Oct 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are so proud we earned your returning business here at Lexus of Pembroke Pines, and we will certainly let Frank and Moez know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

October 07, 2020

excellent service. Starting with our salesperson Alex Whitmon, always serving us with professionalism and meeting all our expectations, which is why we were very happy with our new lease RX 350 and much More

by Noel Odoardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Oct 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share, Noel! We appreciate your support and are thrilled to hear that you found the right vehicles at Lexus of Pembroke Pines. Congratulations on your new Lexus RX 350 and IS 300! We are wishing you many safe and happy miles down the road!

October 07, 2020

Isidro Garcia, is the best service advisor EVER! He is understanding, knowledgeable and helpful. Great service and follow up. He’s the only person I will take my car to. More

by SMEDEROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Oct 07, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! It is wonderful to hear that Isidro went above and beyond to make your service experience so excellent. We appreciate your support and are looking forward to seeing you back at Lexus of Pembroke Pines!

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