Lexus of Pembroke Pines

Sales department lacking knowledge. Not much help with explaining features. Service department fixed a tire. Pleasant experience but too long. JM Lexus has a much classier operation. explaining features. Service department fixed a tire. Pleasant experience but too long. JM Lexus has a much classier operation. More

Frank and Patrick are the best!! The device is second to none. I will recommend them to everyone as they give the best deals ever none. I will recommend them to everyone as they give the best deals ever More

Our experience was amazing. Very friendly and no hassle. What they originally told us the price would be, it was. No back and forth like other dealers hassle. What they originally told us the price would be, it was. No back and forth like other dealers More

I was told that the oil change will be no more than 90 minutes. I was there for over 3 hours waiting for an oil change service. Was told if I wanted my car wash will be a little longer. So I left with my minutes. I was there for over 3 hours waiting for an oil change service. Was told if I wanted my car wash will be a little longer. So I left with my car not being washed. If I was told that the oil change will be that long, I would have come back later to pick up my car. More

There’s only so many words I can express of what a great experience I had at Lexus of Pembroke Pines sale center with Richard Monivis and the finance lady ; i can’t member her name at the moment . I know experience I had at Lexus of Pembroke Pines sale center with Richard Monivis and the finance lady ; i can’t member her name at the moment . I know it started with a Y and it would’ve o. More

Very good service and attention from Alex, he gave me all the info, he made the transaction smooth and clear. I will recommend him 100% the info, he made the transaction smooth and clear. I will recommend him 100% More

My sales agent was more focus on his sale than my well being I got a car with less features than the one I returned and when I ask for the feature I need and said I was not happy he didn’t do any effort t being I got a car with less features than the one I returned and when I ask for the feature I need and said I was not happy he didn’t do any effort to help me. The sales manager Luis was the one that ended helping me. I have good opinion about the dealership but I won’t use Irv Smith or recommend him to anybody else. More

This marks the third time I've gotten a new car from Lexus of Pembroke Pines - their service and attention to detail are peerless. They work with you every step of the way, to make the entire process as Lexus of Pembroke Pines - their service and attention to detail are peerless. They work with you every step of the way, to make the entire process as easy and convenient as possible. More

Excellent experience! Steve Pastukhov delivered my brand new Lexus RX350 2021 in less than 8 hours after I called to buy my vehicle! He drove all the way from Penbroke Pines to Boca Raton! Steve was wonderf new Lexus RX350 2021 in less than 8 hours after I called to buy my vehicle! He drove all the way from Penbroke Pines to Boca Raton! Steve was wonderful Paperwork was done in a snap ! Steve was professional, friendly , informative and wearing his mask to ensure Covid safety! When I have questions he always returns my phone calls! I highly recommend this dealership! They go the extra mile for their customers!!! More

John was able to take me in and highly appreciated his description of services needed. I was able to make a next day appointment that helped me take care of the required maintenance. description of services needed. I was able to make a next day appointment that helped me take care of the required maintenance. More