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Lexus of Pembroke Pines

Pembroke Pines, FL

4.7
18,609 Reviews

16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,609 reviews

November 28, 2020

Good dealership, friendly staff who are very helpful. Wish we could somehow speed up the car buying process but this is an industry issue not a Pembroke Pines Lexus issue. More

by LexusDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kham Alexander
Dec 01, 2020 -

Lexus of Pembroke Pines responded

Thank you very much for shopping with us at Lexus of Pembroke Pines! We appreciate your business as well as your patience throughout the purchasing process. Safe travels in your new ride!

November 28, 2020

Firs time 5 000 miles service was done with 4 hours in the dealership, very afraid to coming back for oil change( 10000. No water was offered, no service what so ever. Excellent service in Orlando Lex More

by SWETLANA811
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Correa
Dec 16, 2020 -

Lexus of Pembroke Pines responded

I'm so sorry to hear that we didn't leave a better first impression. It's our goal to provide timely service and I apologize that you didn't enjoy your visit. I'd like to see what I can do to make things right for you, so would you please give me a call? Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

November 28, 2020

Jose amaro was a good service guy, he help us allot and good customer service. He keep us informed about the car problems and cost for the repair. More

by oneida12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose amaro 5 star.
Nov 30, 2020 -

Lexus of Pembroke Pines responded

Thank you for stopping by to commend Jose! We are very happy to hear that he could assist with your repairs. If any future issues should arise, the Lexus of Pembroke Pines team will be here to help.

November 27, 2020

Excellent!!! Michelle Alter was fantastic to deal with. The person that delivered my vehicle was named Daniel. He was courteous, professional and knowledgable. The whole experience was seamless and I am More

by NANCYPIROZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Alter....Excellent., Michele Alter
Nov 30, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are so glad Michelle took good care of you here at Lexus of Pembroke Pines, and we will certainly let her and Daniel know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

November 27, 2020

Excellent attention and professionalism, kind, fast, willing to accommodate me with delivery and turnover of vehicle. Helped with pricing out a more affordable insurance plan. More

by carlos310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Armani, Steve Pastukhov
Nov 30, 2020 -

Lexus of Pembroke Pines responded

Carlos, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we hope to see you again sometime!

November 26, 2020

Service was very fast. Service person Carlos was very friendly and efficient. Always a pleasant experience when I visit the dealership. I Have been buying cars there since 2006. More

by RETIREDCOACHD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 30, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Lexus of Pembroke Pines, and we will certainly let Carlos know that you appreciate his help. We are grateful for your longtime business, and we look forward to your next visit!

November 25, 2020

Dealership is clean. The service provided by Carlos Perez was excellent as always. I recommend this dealership any time and day. Also recommend Carlos Perez. More

by JACKIE G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Nov 29, 2020 -

Lexus of Pembroke Pines responded

Thank you, Jackie, for stopping by to review Lexus of Pembroke Pines. It is fantastic to hear that Carlos took such great care of you during your visit and we look forward to working with you next time!

November 25, 2020

They treat you with courtesy and respect and always are good in time management. They always try to help there clients in anything they need More

by BIANCAVALVERDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 29, 2020 -

Lexus of Pembroke Pines responded

Bianca - thank you for sharing such kind feedback. At Lexus of Pembroke Pines, customer satisfaction is our priority and I am happy to hear that you are always taken care of!

November 25, 2020

Jose was professional and very understanding to the limitation of the customer. I will come back for service. Excelente service care. Thanks. Thanks Thanks Thanks More

by Manuelteixeira412@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 25, 2020 -

Lexus of Pembroke Pines responded

It's our pleasure to assist you! Thank you for writing us a wonderful review and giving a shout out to Jose. We look forward to seeing you again at Lexus of Pembroke Pines.

November 25, 2020

This is my 11th car from Lexus of Pembroke Pines and I am so thrilled and happy with the service I received from Frank Marsala, Reginald King, Yucel Genc. They are all extremely professional and take the tim More

by BOCALISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala, Reggie King, Yucel Genc
Nov 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your experience! We are very proud to have earned your business over the years. It means a lot to hear that you are so confident in Frank, Reginald, and Yucel, and we will certainly let them know how much you appreciate their help. Enjoy your new vehicle, and we hope to see you again at Lexus of Pembroke Pines!

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