Lexus of Pembroke Pines

Wow, Melissa assured everything went smoothly. I arrived on time and met with Melissa who took the time to ask “ how both I and my car” we’re doing. She even offered a car wash and told me how how it would on time and met with Melissa who took the time to ask “ how both I and my car” we’re doing. She even offered a car wash and told me how how it would take. The free coffee was a lovely addition! Thanks More

They were Friendly, informative and kind. They seem to be super professional, fast service with a smile. I felt safe as they were big on there COVID policy to wear mask and cleaning 🧽 be super professional, fast service with a smile. I felt safe as they were big on there COVID policy to wear mask and cleaning 🧽 More

We didn't make a passenger seat, but I have a guarantee, and it's still on time, and I still have Miles , I was deceived, I still have a guarantee, I drive with such seats-a shame. and it's still on time, and I still have Miles , I was deceived, I still have a guarantee, I drive with such seats-a shame. More

Richard was outstanding. I will definitely recommend all my friends and family to buy a car from him. The finance process was so easy and quick. my friends and family to buy a car from him. The finance process was so easy and quick. More

Oil change was Very Rapid my wait was 20mins. Very tentative to make sure I do t wait long. Wait for my vehicle was rapid tentative to make sure I do t wait long. Wait for my vehicle was rapid More

Horrible customer service & treatment to car. Went to pick up car & had to wait more then 3 hours bc the work was not repaired correctly. I left the car for about a a month and still the car wasn’t done pick up car & had to wait more then 3 hours bc the work was not repaired correctly. I left the car for about a a month and still the car wasn’t done correctly. I was constantly back and forth with Ada and Roy. The service I received was completely unsatisfactory and I’m truly dissatisfied with the work of this dealership. More

Excellent service ! Melissa in service was very helpful and courteous. She answered all my questions and everything was done in time of expectations. Very pleased and courteous. She answered all my questions and everything was done in time of expectations. Very pleased More

Staff is friendly and professional. Service advisor is knowledgeqble and goes out of his way to help and resolve my issues. The facility is always clean. knowledgeqble and goes out of his way to help and resolve my issues. The facility is always clean. More

Excelente servicio especialmente José, el cual estuvo muy atento a cada detalle de mi vehículo, al igual que me guío y me presento de una manera más clara el funcionamiento de mi vehículo. Estoy muy feliz co atento a cada detalle de mi vehículo, al igual que me guío y me presento de una manera más clara el funcionamiento de mi vehículo. Estoy muy feliz con el costumer service! Gracias José Amaro. More

Carlos Perez is an excellent service representative. Calling in process needs to be better. But once connected with Carlos, all went well. Always tries to keep my priorities clear. Calling in process needs to be better. But once connected with Carlos, all went well. Always tries to keep my priorities clear. More