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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
18,374 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,374 reviews

October 30, 2020

Such an awesome and enlighting experience! Yucel and Alex G. were both such a pleasure to work with, so far my best dealer experience! They’ve gained loyal customers with both my family and I. More

by Camila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yucel Genc, Alex Guevara
Nov 02, 2020 -

Lexus of Pembroke Pines responded

Hi Camila - We are very happy to hear that you had your best dealership experience working with Yucel, Alex, and our Lexus of Pembroke Pines team. Thank you so much for your business! We hope that you absolutely love your new vehicle.

October 30, 2020

Great service from the sales department, service, technicians, clerk and staff all around. This is my 4th Lexus leased from Lexus of Pembroke Pines. I am a very happy with the experience. Highly reco More

by Higlorys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osiris Barcelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boris in Finance. First class professional.
Oct 30, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are grateful for your returning business here at Lexus of Pembroke Pines, and we hope that you continue to enjoy your newly purchased vehicle!

October 30, 2020

I have always had wonderful service with Lexus of Pembroke Pines. We have purchased our vehicle at this dealership. Everyone always treated us very well. More

by tleograndis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Lexus of Pembroke Pines responded

Reviews like this one make our day! We are very grateful for your repeat business and are so glad that you can depend on our Lexus of Pembroke Pines team for excellent service. Thank you for your support!

October 29, 2020

Went to get an NX300 at first the price was just not right but my sales representative Veronica did her best to accommodate and get me the right price and 2 weeks later drove away with my dream car. Tha More

by ANGELJANET23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrian
Oct 29, 2020 -

Lexus of Pembroke Pines responded

Reviews like this one always makes our day! It's amazing to hear that Veronica went above and beyond to get you a great deal on the car of your dreams. Welcome to the Lexus of Pembroke Pines family - we wish you many happy miles in your new Lexus NX 300!

October 29, 2020

Great service. Enthusiastic and friendly salesman. Everyone was helpful. Finance guy was really helpful and great patience. I do plan on continuing service with this dealership. It was exciting when e More

by Melbelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
Oct 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! Providing friendly and accommodating service is always the goal here at Lexus of Pembroke Pines, and it means a lot to know that we made it happen for you. We look forward to your next visit!

October 29, 2020

We were happy with the sales person Alex with the attention with the time and even with the car that we decide to take . As a family we are super happy. Thanks More

by cary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Guevara
Oct 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with Alex here at Lexus of Pembroke Pines, and we hope that you and your family continue to enjoy your newly purchased vehicle!

October 28, 2020

Sales rep was very helpful and took his time did not rush the buying process and gave me all possible options. Got the best deal they worked with me and my credit situation was glad I went to this dealership More

by gabriel4966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
Oct 28, 2020 -

Lexus of Pembroke Pines responded

Gabriel - thank you for shopping at Lexus of Pembroke Pines and for sharing your feedback. We are glad to hear that our team walked you through the sales process and helped you find a suitable vehicle. Congrats and safe travels!

October 28, 2020

Hag a great experience here compared to 2 other lux dealerships. Will be renewing my lease at Pines. Felt valued, welcome and all questions and concerns were taken care of. Thanks More

by NJPrincess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and if you ever need anything else, don't hesitate to come back and see us again!

October 28, 2020

Service department wrongly diagnosed a brake issue which resulted in my brakes failing and causing additional cost to replace the brake rotors, very substandard quality of work from a certified Lexus dealer More

by natha123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Ho
Nov 16, 2020 -

Lexus of Pembroke Pines responded

This is a concerning review to read, and it certainly doesn't sound like the knowledgeable and thorough service we strive for here. I would like to speak with you directly about what happened here. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call? Thank you Osiris Barcelo - Service Manager - (954) 443-2361

October 28, 2020

Amazing services I’m very satisfied. Carlos was very nice person very diligent and help me thank you thank you thank you I’ll return agains More

by PATTYMUNOZ26
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for your review, Patty! We're pleased to hear that Carlos took care of you and we look forward to your next visit to Lexus of Pembroke Pines!

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