Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
18,413 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership
View Awards

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 18,413 reviews

November 04, 2020

Sebastian is awesome! I am glad he is my advisor. He is very knowledgeable and gets things done for my vehicle. I’ve been a customer here for over 10 years, and by far, he is the best! I wish to see him gr More

by FELICIA4MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2020 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Lexus of Pembroke Pines. The satisfaction of guests is our priority and we're thrilled to hear that Sebastian continues to impress you. We look forward to working with you during your next visit!

November 03, 2020

Everyone with whom I interacted was very pleasant, efficient and a delight. Michele handled my lease, and made the entire process quick, pleasant and painless More

by HCCOHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2020 -

Lexus of Pembroke Pines responded

Thank you for doing business with us at Lexus of Pembroke Pines! We're pleased to hear that Michele was so helpful throughout the process. Hope to see you next time!

November 03, 2020

The service was as expected. Quick and easy. Everything was addressed and completed. Need more complimentary snacks. I just added that to get to 25 words. More

by Felly M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Nov 04, 2020 -

Lexus of Pembroke Pines responded

Thank you very much, Felly! We are glad to know that your recent visit with us was so simple and that all of your concerns were addressed. We appreciate your feedback as well and hope you have a great day!

November 03, 2020

excellent work team and excellent customer service very happy with the car too, very professional and willing to help, a pleasure doing business with you keep it up More

by Antonio Arencibia and Aloima Hernández
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS, Cesar Baez
Report | Print
Nov 03, 2020 -

Lexus of Pembroke Pines responded

Aloima - We are thrilled to hear that you enjoyed working with us as much as we enjoyed working with you! Thank you so much for shopping at Lexus of Pembroke Pines. We hope that you're loving your new vehicle and that we see you down the road.

November 03, 2020

Customer service great. I will be referring friends. I feel they really listen to my needs and got me the best deal for me. Really happy over all. More

by Laurachacon28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Baez
Report | Print
Nov 03, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and it means a lot to know that you will refer us to others. We hope to see you again sometime!

November 03, 2020

Excellent customer service! John, service advisor, is extremely professional and very customer service oriented regardless if your vehicle isn’t brand new.He is honest. More

by JYOUNGV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Report | Print
Nov 03, 2020 -

Lexus of Pembroke Pines responded

Customer feedback is so important to us and we love to hear about your experience working with John. Thank you so much for being a great Lexus of Pembroke Pines customer! If any future issues should arise, we will be here to help.

November 02, 2020

Melissa Ho was great and very helpful. She is knowledgeable about her job and made everything easy for us. I will go back to this dealership because of her. More

by GMURRAY1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Report | Print
Nov 02, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share and for shouting out Melissa! We are proud to have her on the team and happy to hear that she earned your five-stars. Safe travels, and we are looking forward to working with you again at Lexus of Pembroke Pines!

November 02, 2020

Gustavo has always been very polite, fast and efficient. Everyone at this dealer is always very courteous from the moment I arrive to the end of my visit. More

by EDNAROJAS30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2020 -

Lexus of Pembroke Pines responded

We couldn't have asked for better feedback, and your confidence in Gustavo and the whole Lexus of Pembroke Pines team makes our day! Thank you for trusting us with all of your repair and maintenance needs!

November 02, 2020

I can truly rate this last visit with a 5 star but I cannot say that about previous visits. After I purchased my car and closed the deal it was not a five star. More

by agapenell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adeel Sadiq
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver D. Alvarado
Report | Print
Nov 03, 2020 -

Lexus of Pembroke Pines responded

Thank you very much for your business. I'm glad to hear that you enjoyed your recent visit with us, but I'm disappointed that you haven't been entirely satisfied with our service. I would be happy to assist you if there are any outstanding issues, so please consider giving me a call. Lynn Gonzales - Customer Relations Manager - 954-945-8581

November 02, 2020

I would do business again with Lexus of Pembroke pines even though they're a little hard to bargain with but I do feel I got a fair deal More

by leonardoaruca
Recommend Dealer
Yes
Employees Worked With
Lynn Gonzales
Report | Print
Nov 02, 2020 -

Lexus of Pembroke Pines responded

Hi Leonardo - Congratulations on your new vehicle! We strive to deliver high-quality service at a fair price, and it is fantastic to hear that this was reflected in your recent visit. We appreciate you taking the time to leave us a review, and we hope to earn your business again at Lexus of Pembroke Pines!

Nov 02, 2020 -

leonardoaruca responded

I would definitely be doing more business with Lexus of Pembroke pines they're a good dealer to purchase a car new or used they'll treat you like family and treat you fairly

1
...
1568
1569
1570
...
1842