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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
18,470 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 18,470 reviews

November 11, 2020

Buying my vehicle was a breeze. Got in, signed all documents, pay and I was on my way. Tom did a great job of having everything ready. More

by LEROYFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Acosta
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Nov 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let Tom know that you appreciate his help. Enjoy your newly purchased vehicle!

November 11, 2020

My advisor was Juan, even do they had scheduled me with another adviser. Juan was proffesional n pleasant. He was friendly, knowledgeable. He help everyone. They were short staff, n yet he took his tim More

by LASIGONZA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
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Nov 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Juan here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

November 11, 2020

Jose Amaro is a rock star! He took care of me immediately and my vehicle was ready in about an hour. Great job guys! Keep on the good work! More

by mannyruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Nov 12, 2020 -

Lexus of Pembroke Pines responded

It was so kind of you to share your feedback! At Lexus of Pembroke Pines, we strive to deliver a seamless and enjoyable experience and I am glad to hear that Jose hit the mark. Our team looks forward to working with you next time!

November 11, 2020

My advisor Mr. Carlos Perez has provided me an excellent service which resolved all the technical problems of my car in a timely manner. I have enjoyed the entire experience at the dealership. More

by XIANMING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
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Nov 11, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting us with your vehicle. At Lexus of Pembroke Pines, our team is committed to providing great service for guests and I am glad to see that Carlos took care of your concerns. We're grateful for your confidence in us and we wish you safe travels until your next visit!

November 11, 2020

I love coming to this Lexus dealer! The people are great ! Very nice. !!!!!! The service dept was awesome and the also the sales dept. customer advice department was wonderful as well More

by perfectdiamond70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS, Mohammed I Yousuff
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Nov 11, 2020 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Lexus of Pembroke Pines! We're glad to hear that both our sales and service team have impressed you and we look forward to taking care of you during your next visit!

November 11, 2020

The service advisor who was given my car was wonderful. His name is John Steigle. He was courteous, and got the job done efficiently and with class. And I was pleased to be able to have them pick up my ca More

by KOPENHAVENF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle
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Nov 11, 2020 -

Lexus of Pembroke Pines responded

We couldn't have asked for a better review! It makes our day to hear that John and the rest of our team went above and beyond to deliver a safe, friendly, professional experience. Thank you for trusting Lexus of Pembroke Pines with your vehicle and your business!

November 11, 2020

Typical dealer, they sold me a car with a bad alignment, took it to them to fix it and they said they can't cause I need to buy new tires from them. More

by Ragesolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edgar Chaparro
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Dec 01, 2020 -

Lexus of Pembroke Pines responded

I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly to see what more we can do to assist you regarding our alignment. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call? Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

November 11, 2020

Kind, Professional and Knowledgeable. The Lexus team Kind, Professional and Knowledgeable. The Lexus team made my car buying experience hassle and stress free. I had a great experience with both Lexus More

by MarZiemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Agent: Rod Fuller
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Nov 11, 2020 -

Lexus of Pembroke Pines responded

Feedback like this makes our day and we appreciate you taking the time to share! At Lexus of Pembroke Pines, it is our goal to provide guests with a seamless and enjoyable car buying experience and I am thrilled that came through to you. We wish you safe travels!

November 11, 2020

He's a dealer who has the best customer services. I have bought cars in other dealer but in this one I am satisfied. Thank you More

by Morales567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gema Urbina
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Nov 11, 2020 -

Lexus of Pembroke Pines responded

We're so proud to have earned your confidence! Thanks for choosing Lexus of Pembroke Pines, and enjoy your new car!

Nov 11, 2020 -

Morales567 responded

Thank you so much

November 11, 2020

Always a pleasure to buy here. They understand the value of time and getting things done quickly. My goto Lexus dealership for over a decade More

by Connectorsplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yomar Contreras
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Nov 11, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are grateful for your business here at Lexus of Pembroke Pines, and we hope to see you again sometime!

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