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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,909 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,909 reviews

September 08, 2020

Everything from the salesmanship to management was excellent. The negotiations was reasonable. The financing was painless and short. Thank you all for the service. G More

by DONJR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaasiel Lacayo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS, Mohammed I Yousuff
Sep 08, 2020 -

Lexus of Pembroke Pines responded

It was our pleasure to assist you, Don! Thank you so much for coming to Lexus of Pembroke Pines and taking the time to write a great review.

September 08, 2020

I love Lexus of Pembroke Pines! They are always professional.. I love that the employees take the time to understand my needs. While I’m there. More

by RIC2MAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Sep 08, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind review! We are honored to have earned your business and happy to hear that you have had such great experiences working with us. Safe travels and we hope to see you back at Lexus of Pembroke Pines!

September 07, 2020

I had a great experience buying my new Lexus with the 2 gentleman I worked with Reggie and Moez. Moez was enthusiastic about making my experience a good one and he did! More

by ACREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moez S, Reggie King
Sep 08, 2020 -

Lexus of Pembroke Pines responded

Thank you for posting about your experience with Reggie and Moez. We are excited to hear that you are on the road in a new Lexus. On behalf of everyone at Lexus of Pembroke Pines, we wish you safe travels!

September 07, 2020

Very happy for everything and Pembroke Pine the best ever Thanks! Mr.Hew. special person great help also for Mr Armani will visit in person a.s.p. More

by NINO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Lexus of Pembroke Pines responded

We're so proud to hear that the team here at Lexus of Pembroke Pines delivered such exceptional service! Thank you for coming by!

September 07, 2020

Reggie was an amazing salesman, he was honest and complete upfront with us. He made sure that we were able to leave in a safe car for our growing family More

by SFlete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie King
Sep 08, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with such an important purchase! We are glad to know that you found a great vehicle for your family. Safe and happy driving!

September 07, 2020

Great service!! The service was quick and complete in a timely manner. I was given a loaner which was such and easy process. I was able to come back at my earliest convince rather than being nagged to brin More

by LEIGH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Lexus of Pembroke Pines responded

Hi Leigh - Thank you for trusting Lexus of Pembroke Pines with your business! We appreciate you taking the time to review us and hope to earn your business again down the road. Safe travels!

September 07, 2020

Excellent. Carlos Perez is the best advisor. I always look forward bringing my car for service. I suggest to improve the way to schedule the appointment. It took me several attempts to do it over the pho More

by Peperoni
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Lexus of Pembroke Pines responded

Customer feedback is important to us and we really appreciate you taking the time to post about your experience. I'm so glad that Carlos could assist you, and I will share your appointment scheduling concern with the right people. Thank you for your business! Osiris Barcelo - Service Manager - (954) 443-2361

September 07, 2020

Great cars and friendly service. They put maximum of effort to make sure you are able to get what you want. Thanks you very much! More

by Naa827
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind review! We appreciate you taking the time to share and hope to see you again down the road! Safe travels! - The Lexus of Pembroke Pines team

September 06, 2020

Great experience, all aspects of the transaction was a pleasant experience. Nick holden was a cut above the rest he was knowledgeable honest and more importantly seemed to care about my wants and need. Hi More

by David pulleyn holden
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Lexus of Pembroke Pines responded

Reviews like this one always make our day, David! We're so happy to hear that Nick went above and beyond to deliver an attentive, transparent car-buying experience. Thank you for choosing Lexus of Pembroke Pines, and congratulations on your new vehicle!

September 06, 2020

After an hour there, they texted my car was ready to pickup. Want to pickup they made me wait an extra hour just to bring my car out and it wasn’t even washed properly had the loaner lady come out wipe More

by KHUSHNOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos in service
Sep 23, 2020 -

Lexus of Pembroke Pines responded

It is our goal to provide guests with a seamless experience and I sincerely apologize for any delays that occurred. Additionally, we strive to be meticulous with our service so I was surprised to hear about the condition of your vehicle upon returning it. I will address this feedback with my team so we can work towards improving our processes in the future. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

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