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Lexus of Pembroke Pines
Pembroke Pines, FL
17,778 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 17,778 reviews
November 21, 2025
From start to finish it was an easy transaction purchasing what I would call my dream car, the Lexus IS 350 F-Sport Performance. I would highly recommend Lexus of Pembroke Pines!! purchasing what I would call my dream car, the Lexus IS 350 F-Sport Performance. I would highly recommend Lexus of Pembroke Pines!! More
by jflyinghigh
Verified Customer
November 21, 2025
I had the pleasure of working with Thomas on my lease deal. It was a pleasant transaction. Thomas was very professional, patient, and caring. I would definitely recommend Thomas to anyone in the market l deal. It was a pleasant transaction. Thomas was very professional, patient, and caring. I would definitely recommend Thomas to anyone in the market looking for that new vehicle. More
by elfourani1
Employees Worked With
November 21, 2025
Fast and friendly service. The facility is also great. I enjoyed the coffee and cafe. The facility is also great. I enjoyed the coffee and cafe. More
by SUFISHING
Employees Worked With
November 21, 2025
Everything was excellent! I’ve been a customer since 2008 and Jeremy definitely goes above and beyond for customers. His professionalism.is outstanding!!! I’ve been a customer since 2008 and Jeremy definitely goes above and beyond for customers. His professionalism.is outstanding!!! More
by Christina
Employees Worked With
November 21, 2025
Great salesman! I did not like the fact that he presented us with the financing options that showcased 6% financing charge. Shortly after he lead us to the financing I did not like the fact that he presented us with the financing options that showcased 6% financing charge. Shortly after he lead us to the financing personal though we were presented with completely different options which offered 2.49, 3.49and 4.49 % . That’s nowhere near 6%. Other than this fact, everything went smoothly and I am happy with the experience. Thanks Adeel! More
by Eyu
Employees Worked With
November 20, 2025
Francesca was the most responsive of all the dealerships I reached out to so I continued the process with her. She knew everything about the vehicle and was very helpful to me throughout the whole process. I reached out to so I continued the process with her. She knew everything about the vehicle and was very helpful to me throughout the whole process. She has continued to answer all my questions even after I purchased the vehicle. A very pleasant experience and I recommend her highly. More
by nobles-enclave-0x
Employees Worked With
November 20, 2025
It's always 100 in my eyes. I have yet to have any negative issues with the service department or my service writer Mr. Jeffrey Hernandez. I have yet to have any negative issues with the service department or my service writer Mr. Jeffrey Hernandez. More
by rosenna_reed
Employees Worked With
Jeffrey Hernandez
November 20, 2025
Sales guy Kazi was helpful but several things to note, the car tires had less air pressure 29 PSI instead of minimum 35 PSI I have a portable pump I filled it before driving off. Had several technical q the car tires had less air pressure 29 PSI instead of minimum 35 PSI I have a portable pump I filled it before driving off. Had several technical questions but Tech person wasn't there but I did call Adam in 2 days he answered my questions. Finance guy Daryl showed me extra options to buy I asked him ' If I purchase the Anti-theft system for 5 years will my insurance give me some discount for this? he replied " Yes" later when I spoke to insurance, they said no this won't decrease my premium. I was very disheartened, so next day when I drove there to install this device, I told them I don't need it and Daryl, and his manager had heated arguments with me that once sold I can't cancel. after some back and forth finally he agreed to cancel this add on. We are good now The other thing that I found not reasonable was my 'trade in ' car I had brought in for regular service oil change etc. I told them since I am giving this car to you (at a much lower price) please don't charge me for service as the car belongs to you now and you will service it anyways, but they refused and I had to pay for service of a car that didn't belong to me. In the past, the service dept. did things that really bothered me. a few times after I take the car home I would notice something else happening to it and had to bring it back in to fix it (like they forgot to attach something etc.), a nice Lexus failing many times and spent between $3000 to $2000 few times within 6 months. including once I had bad tire and the representative Andre Rust said I need to 2 tires had to involve the manager and yes only 1 tire was bad. More
by KHUSHNOOD
