Lexus of Orlando

Excellent Customer Service by Steve Persaud We recently had our NX serviced at the new Orlando Lexus. Much closer and a more convenient location compared to their Winter Park location. We alw We recently had our NX serviced at the new Orlando Lexus. Much closer and a more convenient location compared to their Winter Park location. We always receive excellent service from Lexus. Steve was exceptional. He took the time to introduce the new Service Center and informed us of new perks such as an agreement they have in using Uber and/or a Shuttle service to a nearby mall. Importantly, he made us feel like valued customers. Thank-you Steve and Lexus of Orlando. Jerry C More

Best Experience Possible Steven provides exemplary service. Every visit is handled smoothly and efficiently... It is because of my experience with Steven that I would purchase Steven provides exemplary service. Every visit is handled smoothly and efficiently... It is because of my experience with Steven that I would purchase another Lexus from Lexus of Orlando when my lease is up. Keep an employee like Steven!! More

I HAVE BEEN TOTALLY SCREWED OVER I ATTEMPTED TO LEASE A NEW CAR FROM JOHN DAVIES AND THIS DEALERSHIP. THE FIRST PERSON WHO I DEALT WITH COMPLETELY LIED TO ME. MR DAVIES AGREED THAT I I ATTEMPTED TO LEASE A NEW CAR FROM JOHN DAVIES AND THIS DEALERSHIP. THE FIRST PERSON WHO I DEALT WITH COMPLETELY LIED TO ME. MR DAVIES AGREED THAT I WAS LIED TO AND THAT THE SALESMAN WAS FIRED. HE THEN SENT ME A PROPOSAL WHICH WAS NOT WHAT WE DISCUSSED. WHEN I ASKED HIM TO SEND ME THE REVISED PROPOSAL HE TOLD ME THAT HE WOULD. I WAITED THE ENTIRE DAY AND FINALLY HE TEXTED ME THAT HE WAS BUSY. THE CAR WAS SUPPOSED TO BE DELIVERED TO ME TOMORROW. MR DAVIES JUST CALLED ME TO SAY THAT THEY DO NOT WANT TO DO THE DEAL. LIES, LIES AND MORE LIES. DO NOT DO BUSINESS WITH THIS DEALERSHIP!! I HAVE PROOF OF WHAT I HAVE WRITTEN IN BOTH TEXTS AND EMAILS. More

Best dealership to work with when purchasing a car. Everyone was super to work with! Joseph was very knowledgeable and made me feel very comfortable. He took me on a test drive and explained everythin Everyone was super to work with! Joseph was very knowledgeable and made me feel very comfortable. He took me on a test drive and explained everything completely! Lexus IS lucky to have him! Larry is great too and has a great sense of humour. He is up front when talking figures and we worked very well together! Jay is as nice as can be and very accommodating. He is accurate and knowledgeable. This is my third purchase from your dealership! Great job!!! More

Top of the line I have purchased over one hundred cars in the past. Never have I had such an enjoyable experience as when dealing with Lexus of Orlando. It doesn't I have purchased over one hundred cars in the past. Never have I had such an enjoyable experience as when dealing with Lexus of Orlando. It doesn't matter is your buying a $5,000 car or a $100,000 car all customers are treated equal. No hidden dealer fees and no 2 hour negotiation to try to get the price up. No pressure to buy uncalled for extras either. If you really want a new vehicle but hate to think of going to a dealer go to Lexus of Orlando they treat you like family. More

What a kind Gentle Giant Thanks Larry Wow this is my first Lexus and i love it. Called Larry Alton the Sales Manager, he walked me through the Lexus process and we walked out with my first Wow this is my first Lexus and i love it. Called Larry Alton the Sales Manager, he walked me through the Lexus process and we walked out with my first Lexus. It was a dream come true. My trade was a Infiniti Q50 and I was always a fan of them until now. Larry made me a believer in Lexus with the Sales department and the Service Department. This building is so nice I wanted to take my shoes off when I walked in. What a place thanks Larry More

Friendly and Knowledgable. Katrina was personable, friendly, and knowledgeable about all of my questions I had. She's a keeper for you guys professionally! I hope to acquire ano Katrina was personable, friendly, and knowledgeable about all of my questions I had. She's a keeper for you guys professionally! I hope to acquire another Lexus model soon. More

Friendly salesperson who knows a lot We were looking at several different Makes and Lexus was one of them. It was great working with Ms. Ryan. We had a lot of questions and were really We were looking at several different Makes and Lexus was one of them. It was great working with Ms. Ryan. We had a lot of questions and were really comparing a lot of different features. Ms. Ryan was very helpful and patient and answered a lot of questions both while at the dealership and via e-mail. We would recommend her to family & friends. Good Luck and stay Magical Phil & Lori More

Very knowledgeable and proud of the brand Katrina is very knowledgeable about all Lexus products and very proud of them. She is kind and gets to know you and your wants. If you don't know what Katrina is very knowledgeable about all Lexus products and very proud of them. She is kind and gets to know you and your wants. If you don't know what you want, she makes excellent recommendations on what can be your perfect car. More

Knowledgeable and friendly Katrina convinced me to test drive the Is200t I told her I generally prefer German cars like the used vehicle I came to look at but, I can honestly sa Katrina convinced me to test drive the Is200t I told her I generally prefer German cars like the used vehicle I came to look at but, I can honestly say she was right and I will be much happier in an IS. More