Lexus of Orlando

I was searching for a very specific used Lexus when I first visited Lexus of Orlando. This dealership did not have the exact vehicle I was looking for so I ended up buying elsewhere. I was however very i first visited Lexus of Orlando. This dealership did not have the exact vehicle I was looking for so I ended up buying elsewhere. I was however very impressed with the straightforward conversations I had with Tia and the business practices of LOA. Through the few weeks I was shopping she maintained good communication without it being overbearing. If they had what I wanted I would have definitely bought from LOA. I’m looking forward to the service experience at the dealer and hope it’s just as good as the sales experience. More

This was one of the best car buying experiences I have had on a long long time. Very professional. Tia Siso and “Gi Gi” gave my wife and I the car we were looking for and helped make the sale happen Th had on a long long time. Very professional. Tia Siso and “Gi Gi” gave my wife and I the car we were looking for and helped make the sale happen Thank you 👍👍 More

Tia is a professional. She knows her job and works Excellent with clients. I will be very happy to work with her in the future Excellent with clients. I will be very happy to work with her in the future More

Justin was a pleasure to deal with. Very knowledgeable, and not pushy in anyway. I will definitely go to see him when I am looking for my next vehicle. and not pushy in anyway. I will definitely go to see him when I am looking for my next vehicle. More

I did my shopping...contacted numerous dealerships who had the same year/model vehicle of interest. The low pressure yet eager to please attitude coupled with no dealer fee sealed the deal. Kudos and ma had the same year/model vehicle of interest. The low pressure yet eager to please attitude coupled with no dealer fee sealed the deal. Kudos and many thanks to Shantel, Wes, Gary, and Franklin. I will be back! Jim Emerton Winter Haven FL More

Horrible person to deal with. Lied on multiple occassions. He wasted our time and in the end we went to Audi and were treated right. occassions. He wasted our time and in the end we went to Audi and were treated right. More

No dealer fee! Fair price on the vehicle. Super friendly sales staff! I would have liked it if they had had a better selection of vehicles to choose from, but we still love our second choice. I wo friendly sales staff! I would have liked it if they had had a better selection of vehicles to choose from, but we still love our second choice. I would absolutely recommend this dealer. More

My experience with Kartal and his team was great and I would recommend anyone I know to him and Lexus of Orlando when interested in buying a car. He was very knowledgeable and not pushy at all , he answe would recommend anyone I know to him and Lexus of Orlando when interested in buying a car. He was very knowledgeable and not pushy at all , he answered all my questions about the car I was buying and explained all the benefits it came with. Great experience overall , Kartal is my guy whenever I need another car!!! More

Helpful and problem solvers I recently purchased a Certified 2017 Lexus RX350 FSport at the Lexus of North Miami dealership back in November. I noticed a faint sound coming from I recently purchased a Certified 2017 Lexus RX350 FSport at the Lexus of North Miami dealership back in November. I noticed a faint sound coming from my front passenger tire area, so I went to the Lexus of Orlando dealership here in Orlando where I reside. My service advisor was Angel (very helpful). When the technician removed my tires he found that my truck had off market brake pads and rotors. He even took me on a test drive to show me the difference in the drive with these parts. At this point I'm pissed with the Lexus of North Miami dealership because they placed parts on my vehicle and falsified the parts that were put on my vehicle. Also, they gave me hard time stating that they put the correct parts on my vehicle. Lexus of North Miami even tried to tell me to drive down to Miami to see if the parts were not factory parts. Lexus of Orlando assisted me in getting the matter resolved as quickly as possible and made sure that my truck had the factory brakes and rotors they should have had at the time of purchase. More

Drove from Jacksonville to check out a well priced 2019 certified Rx 350. Had an Appt set up by Tara, very responsive via email. Met with Justin, Product Specialist, who had the car waiting for us. Very po certified Rx 350. Had an Appt set up by Tara, very responsive via email. Met with Justin, Product Specialist, who had the car waiting for us. Very polite, easy going young man who answered every question and knew the product well - very impressive. We looked at another 2019 and decided to go with it-perfect low mileage Rx. Then we met with Sales Mgr Gary. He was friendly, but then brought out the offer. Too little for our trade and too high of an interest rate. Discussed a bit, but he wouldn’t budge or negotiate! No other suggestion offered or willingness shown to discuss. So we left. Always a polite interaction, but never had a dealer unwilling to negotiate at all. Oh well, lost a sale, and over a couple of bucks. Justin however was awesome! More