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Lexus of Northborough

Northborough, MA

Overview
Reviews
Vehicles
4.9
723 Reviews
Call Dealership (508) 257-7501
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14 Belmont St

Northborough, MA

01532

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Showing 723 reviews

May 23, 2023

I had a very pleasant experience from the very beginning building the car to the delivery , Mr Val is a very nice salesman to work with , no pushing and no games ! More

by Luka
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Val Resulaj
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May 23, 2023 -

Lexus of Northborough responded

Luka, we sincerely appreciate your five-star review for Lexus of Northborough! We're thrilled to hear that Val provided a seamless car-buying experience. Our team hopes you enjoy your new vehicle and don't hesitate to reach out if there is anything else we can do for you!

May 17, 2023

Lexus of Northborough is top class. People are extremely courteous, timely and efficient. Your car is cleaned great when returned. More

by Hybrid Boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Turgeon
Report | Print
May 17, 2023 -

Lexus of Northborough responded

We're thrilled to hear that you have had top-notch experiences with us. Our team at Lexus of Northborough is always working hard to provide efficient and courteous service to our customers. Thanks for your support!

May 16, 2023

Have had only positive experience with this dealer. This is my third Lexus which I love and will continue to buy! Thank you for great service! More

by Renee_gilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
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May 16, 2023 -

Lexus of Northborough responded

We're proud to have consistently provided you with a great buying experience, Renee! Thanks for trusting Lexus of Northborough. We look forward to seeing you again for your fourth Lexus purchase!

May 13, 2023

They took very good care of car. Communicated well and finished in a timely way. More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Deamicis, Ed Aldrich, Michael Olson, Joseph Steele, Bethany Turgeon, Alexander Martin, Adam Dziewit, Keisha Cornelio
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May 15, 2023 -

Lexus of Northborough responded

Your review means a lot to us! Thank you for choosing Lexus of Northborough and for sharing your experience with our team. Drive safely until we see you again!

May 12, 2023

Joe provided excellent customer service for helping me fix the rear parking sensor issues on my es 350. More

by Karthik_r6
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Steele
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May 12, 2023 -

Lexus of Northborough responded

We're pleased to hear that Joe provided you with excellent customer service during your visit to Lexus of Northborough. We appreciate your praise and are happy that we could fix the sensor issue for you. Thank you for choosing us and we hope to see you next time!

May 05, 2023

Adam was very professional. They worked to solve the problem and kept me informed about the progress. Excellent service! More

by Eagle82nd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dziewit
Report | Print
May 05, 2023 -

Lexus of Northborough responded

Thank you for your 5 stars and shoutout to Adam! We truly appreciate your business! –The Lexus of Northborough Team

April 25, 2023

Friendly, attentive and accommodating staff. They provide excellent customer service. My vehicle always rides better after its service. More

by Grateful23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Steele
Report | Print
Apr 25, 2023 -

Lexus of Northborough responded

Thank you for your kind words about the team at Lexus of Northborough! It is our pleasure to provide preeminent service. Drive safely!

April 19, 2023

This dealer always puts the customer service first, prompt accurate repairs only when needed. The High Quality products they offer are well made, therefore usually only standard maintenance required fo More

by MikeC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them!, Michael Olson
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Apr 19, 2023 -

Lexus of Northborough responded

Mike, we are thrilled to hear that you have had such a positive experience with us at Lexus of Northborough since 2016! We appreciate you taking the time to share your feedback on our customer service and high quality products. Thank you for your loyalty and we look forward to continuing to serve you in the future.

April 16, 2023

The team at Lexus Northborough is exceptional. Honest, helpful, and extremely professional and friendly. I highly recommend Joseph Steele and the team More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Steele
Report | Print
Apr 19, 2023 -

Lexus of Northborough responded

Kurt, thank you for sharing your wonderful experience at Lexus of Northborough! It is fantastic to hear that Joseph Steele and the team delivered such an outstanding experience. We appreciate your support and look forward to working with you again in the future!

April 13, 2023

The service is excellent us usually. I appreciate everything your team did. Thank you very much, Rimma. More

by Rimma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Report | Print
Apr 19, 2023 -

Lexus of Northborough responded

Rimma, thank you for sharing your positive experience with us at Lexus of Northborough! We're thrilled to hear that our team provided you with excellent service. We appreciate your support and look forward to assisting you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us.

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