Lexus of Northborough
Northborough, MA
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Having my car serviced at Lexus of Northborough is a good experience. Danny Blinn, my Service Consultant, is always attentive. The service is done professionally the first time. I've purchase 3 cars from t experience. Danny Blinn, my Service Consultant, is always attentive. The service is done professionally the first time. I've purchase 3 cars from this dealership in the past five years and this is because of Danny Blinn and their exceptional service department. More
We weren't sure that we could afford a Lexus and Peter Kelly was on our side through the whole process. My wife and I never knew that buying a luxury vehicle could be so easy. We were so used to haggling Kelly was on our side through the whole process. My wife and I never knew that buying a luxury vehicle could be so easy. We were so used to haggling over price and begging for history reports. There was none of that at this dealership. We left very happy and we return every few months for service. We love it there. More
I have been buying/leasing vehicles from this dealership since 2004. The experience has been unique and extremely pleasant for both sales and service. This dealership values the customer relationship rather since 2004. The experience has been unique and extremely pleasant for both sales and service. This dealership values the customer relationship rather than just the sales quota. With each visit they remember you by name and ensure that all your needs are not only met but exceeded! They never dissapoint! I strongy recommend this dealership!! More
Lexus of Northborough is a perfect example of the kind of company I would like to work for. The seamless thread of great automobiles and fantastic service or sales is unrivaled in the industry. We have dri company I would like to work for. The seamless thread of great automobiles and fantastic service or sales is unrivaled in the industry. We have driven our share of expensive cars and spent enough time in service at other dealers. Lexus the car is the most problem free vehicle I ever owned. Lexus of Northborough is the most problem free sales and service dealership I have ever encountered. Lexus builds a superior product and Lexus of Northborough focus's on giving the finest customer relations. This spirit runs 24/7 and with each and every person in the dealership. Which to my way of thinking rubs off onto the customers. I have never been disappointed at this dealership. Lexus of Northborough is constantly raising their mark of excellence. They have a formula of management and staff which funnels down the concept of caring that goes 360 degrees. Lexus of Northborough has our sales and service business because they earned it from the first day and everyday thereafter. It is a pleasure to deal with them. More
When my wife and I stopped into the dealer to look at new vehicles we were very impressed with the professional and courteous manners of our salesman Kevin. He was very polite and did not pressure us in any vehicles we were very impressed with the professional and courteous manners of our salesman Kevin. He was very polite and did not pressure us in any manner, which is very refreshing when going into a dealership to purchase a new vehicle these days. I have been in for service 2 times since the purchase and have had very pleasant experiences with the parts and service departments. They are a very professional service facility that I think anyone would like to deal with. I wouldn't hesitate for a moment to recommend this dealership to others. I would return for service or for another new or used car purchase from this dealership. One of the most stress-free dealership environments I've ever been too. More
I found a used car in the paper that I wanted to look at and from the moment I called on it, to the follow up a few days after I purchased, I was treated like a celebrity. It was an amazing experience! I and from the moment I called on it, to the follow up a few days after I purchased, I was treated like a celebrity. It was an amazing experience! I hate car shopping and I was treated as though I was buying a brand new lexus and maybe someday I will because of this! The price was great, the people warm and welcoming, and the car is wonderful! Thank you Lexus of northboro and thank you Darryl and the other staff members for this unbelievable experience! We will be back and we will tell our friends! thank you thankyou! Sincerely, Beth Lamontagne of Auburn More
Had a great experience purchasing my Lexus. The process was quick and efficient. No pressure or hype. Once I had purchased the car, all the features were explained to me in detail. This is the way car b was quick and efficient. No pressure or hype. Once I had purchased the car, all the features were explained to me in detail. This is the way car buying should be. It was a classy experience from the minute I entered the dealership to the moment I left my with purchase. More
I was totally impressed with Kevin when we arrived at the Lexus dealer. I actually had no intentions of buying there, but my husband convinced me to go with him. Kevin was very 'laid back' , not 'pushy' at Lexus dealer. I actually had no intentions of buying there, but my husband convinced me to go with him. Kevin was very 'laid back' , not 'pushy' at all; just totally 'matter of fact' in showing us what a great product the Lexus is. It was definately a fantastic style.Susan Hoole More
I was in the market for a new Lexus. Not really being a fan of purchasing a new car, I wasn't really looking forward to the "event". That all changed when I pulled into Lexus of Northborough and met Pete fan of purchasing a new car, I wasn't really looking forward to the "event". That all changed when I pulled into Lexus of Northborough and met Pete Kelly. The car buying "event" turned into a car buying "experience". I am a huge fan of "above and beyond customer service". Pete and Lexus went well above my expectations and continue to do that when I take my car in for an oil change or just a car wash. I would highly recommend Lexus of Northborough and Peter Kelly if you're even just toying around with the idea of a different car. More
I love working with Peter Kelly! The first vehicle I bought from Pete, he drove 4 hours roundtrip to give me a test drive - that was 9 years ago and since then I have bought 3 more vehicles from him. P bought from Pete, he drove 4 hours roundtrip to give me a test drive - that was 9 years ago and since then I have bought 3 more vehicles from him. Pete loves and understand cars and he shares his passion with his clients. He is enthusiastic, polite and genuinely wants to help his customers find the right car. Northborough Lexus is first class - sales to service. Where else can you surf the net and have a great cup of coffee while waiting for an oil change! They know their prices and they listen to the client. It is a win-win situation all around. As a result of my experience, there is no way I will buy my next Lexus from any other dealer. You would be wise to check them out before making a final decision in your next car purchase! More