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Lexus of Northborough

Northborough, MA

Overview
Reviews
Vehicles
4.9
723 Reviews
Call Dealership (508) 257-7501
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14 Belmont St

Northborough, MA

01532

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Showing 723 reviews

July 14, 2023

Excellent ,efficient courteous staff and service Truly concerned for the care of vehicle and customer More

by pbgalligan29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aldrich
Report | Print
Jul 17, 2023 -

Lexus of Northborough responded

Thank you for the excellent review! We're glad to hear that our staff at Lexus of Northborough provided efficient and courteous service. Your satisfaction is important to us, and we appreciate your support. Have a great day!

July 06, 2023

Service was excellent as always. My service provider, Beth took time to make sure that all of my service needs were met. More

by vivvitale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bethany Turgeon
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Jul 06, 2023 -

Lexus of Northborough responded

Thank you for the positive review! We're glad to hear that Beth provided excellent service and took care of all your needs. We appreciate your support and look forward to serving you again at Lexus of Northborough!

July 02, 2023

This is my 4th Lexus from this dealership and the dealership is the reason I keep coming back. More

by Theecookieman
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul King, Bethany Turgeon
Report | Print
Jul 03, 2023 -

Lexus of Northborough responded

Thank you for the kind feedback! We hope to see you back again at Lexus of Northborough. Safe travels!

June 16, 2023

Service was very good I had a great experience with Michael olson he is very professional More

by voda_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Report | Print
Jun 17, 2023 -

Lexus of Northborough responded

We will be sure to pass along your praise to Michael. Thank you for choosing Lexus of Northborough!

June 15, 2023

Michael olson was my service advisor. He had me in and out in no time. More

by gerac,margherita 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Report | Print
Jun 15, 2023 -

Lexus of Northborough responded

Thank you, for leaving Michael and the Lexus of Northborough team a five-star review!

June 09, 2023

Staff was very active, not a like lazy, they understand customer's time respect, explains wonder full. More

by Deepak Amin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Schmitt, Val Resulaj, Noah Cahillane
Report | Print
Jun 09, 2023 -

Lexus of Northborough responded

We appreciate your kind words, Deepak! Our team at Lexus of Northborough takes pride in providing excellent customer service and we're glad that you had a wonderful experience. Thank you for choosing us to assist with your automotive needs and we hope to see you again soon.

June 09, 2023

Excellent customer service. Always keep me posted on the progress of service being provided. They keep my 2006 LS430 running in tip top shape. And, I appreciate that my Lexus More

by drifter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Aldrich
Report | Print
Jun 09, 2023 -

Lexus of Northborough responded

We're happy to hear about your excellent service experience with our team at Lexus of Northborough! Providing timely updates and keeping your 2006 LS430 running smoothly is our top priority. We're glad you appreciate the added touch of having your vehicle washed after each service. Thank you for taking the time to leave us a kind review!

June 04, 2023

Excellent customer service! ! No wait, loaner car was ready as I pulled in. Repair cost estimate was reasonable. More

by akroy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Aldrich, Joseph Steele
Report | Print
Jun 05, 2023 -

Lexus of Northborough responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Lexus of Northborough team. Drive safely, and we hope to see you back again down the road!

May 28, 2023

Lexus of Northbourgh is amazing! The sales and service sides are equally as great. As a long time customer who purchased their car there and has it serviced, I am happy to travel ove More

by Industryup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Steele
Report | Print
May 30, 2023 -

Lexus of Northborough responded

We are thrilled to hear about your experience working with us here at Lexus of Northborough! Our team takes pride in delivering exceptional sales and service experiences, whether you're purchasing a car or bringing it in for maintenance. It's great to know that Joe has been a trusted advisor on the service side. Thank you for the kind words, and we look forward to seeing you again down the road.

May 26, 2023

The service is always Ritz Carlton level. Very pleased with my service advisor Michael. I highly recommend! More

by Sandra Cullen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Olson
Report | Print
May 29, 2023 -

Lexus of Northborough responded

It is our pleasure to provide premier service, Sandra! Thanks for putting your trust in Michael and the team at Lexus of Northborough. We appreciate your recommendation and look forward to seeing you again soon!

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