Lexus of Northborough

Darrell made the experience of getting my new car quick and enjoyable. He was very thorough and got me everything I needed in my new car. He was always very pleasant and easy to talk to. Getting through to and enjoyable. He was very thorough and got me everything I needed in my new car. He was always very pleasant and easy to talk to. Getting through to him was extremely easy and he returned all my calls very promptly. It was a pleasant experience. More

It was actually fun to buy a new Lexus here. Previously I have always had my other Lexus serviced and had great luck. Darryl was energetic and knowledgeable and I felt I got a great deal. No extra added I have always had my other Lexus serviced and had great luck. Darryl was energetic and knowledgeable and I felt I got a great deal. No extra added costs, and the car was ready on time, he went over everything with me and even programmed my phone! Great place to do business. More

This dealership has phenomenal customer service, both in sales and the service department. I've been thoroughly impressed with all of my Lexus of Northborough interactions for the past four years. I have n sales and the service department. I've been thoroughly impressed with all of my Lexus of Northborough interactions for the past four years. I have never felt inconvenienced and they consistently impress me with the measures they take to keep their customers happy. I recently brought my mother in to purchase a pre-owned car and Darryl Newman did not disappoint! Another Lexus lover was born. I love my Lexus, but this dealership is why I'll only drive a Lexus from Lexus of Northborough from now on. More

This was our second purchase of a Lexus. While we evaluated other cars and dealers, we ended up back at Lexus of Northboro. Their sales and service experience is the best we have encountered. They evaluated other cars and dealers, we ended up back at Lexus of Northboro. Their sales and service experience is the best we have encountered. They treat their customers like gold and having had past experience with their service department, we knew we would be treated fairly and honestly. More

This is by far THE BEST new car lease experience I have ever had. Completely low pressure, amazing customer service and great deal. I would recommend not only this dealer to everyone but also the sales r ever had. Completely low pressure, amazing customer service and great deal. I would recommend not only this dealer to everyone but also the sales rep. I have never had any car purchase go so well. The car itself is also completely beautiful. I am even looking forward to bringing it in for its 5k service everyone is so nice!! They are a complete class act. More

My wife and I have purchased many cars over the past 30 years and this was by far our best experience. Anjula was patient and thorough. He answered our many questions with knowledge and explained the vario years and this was by far our best experience. Anjula was patient and thorough. He answered our many questions with knowledge and explained the various features in detail. The dealership gave us a good price for our trade-in and we are very happy with the RX350 we purchased. In addition we believe the service the dealership will provide will be excellent. More

My mom and dad recently bought a new Lexus from your dealership. I don't know the name of their sales person but I just Want to commend your dealership in how they handled the sale from beginning to en dealership. I don't know the name of their sales person but I just Want to commend your dealership in how they handled the sale from beginning to end. My husband and I were very nervous Because we were not able to be there with them for the transaction for fear that something would go horribly wrong as they Usually do at most dealerships. But everything went smooth and they were treated very professionally. My next car will be from Lexus of Northborough! More

One of the worst car buying experiences we have ever had. We were negotiating a $20,000 car and during negotiations the manager walked up to us and told us that the car had already been sold to someone else, We were negotiating a $20,000 car and during negotiations the manager walked up to us and told us that the car had already been sold to someone else, behind our back while we were tinking of buying it! Had this negotiation not worked out we were contemplating buying a $30,000 car, which was our second preference from them... Their loss... More

I have purchased three Lexus vehicles from this dealer and this is my second purchase working with Anjula Amarasinghe. The dealership is wonderful and Anjula has made the process of purchasing a new vehic and this is my second purchase working with Anjula Amarasinghe. The dealership is wonderful and Anjula has made the process of purchasing a new vehicle easy. I leave with all questions answered and with the knowledge that I have a great vehicle (exactly the one I wanted) with a great dealership backing it up. The service is also wonderful and I have had great experiences with many of the service employees. I would recommend this highly recommend this dealer and highly recommend Anjula. More