Lexus of Northborough
Northborough, MA
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Lexus of Northborough is the only facility that services my 2006 LS430. They are reliable and trustworthy. For example, during a recent service, the mechanic found a slit on the inside of a front tire. Whe my 2006 LS430. They are reliable and trustworthy. For example, during a recent service, the mechanic found a slit on the inside of a front tire. When I was notified, my service rep, Bethany, asked if I wanted them to replace the tire. I told her that they might just as well replace both front tires. Bethany said that the other tire had plenty of wear left and it would be a waste of money to replace it. Most repair facilities would have replaced both tires. This Lexus came from a friend in Nashville four years ago. All service since that time has been completed by Lexus of Northborough. Would not go anywhere else. More
Mike is service was outstanding, as usual! service techs had my car done as promised , on time! thank you for being excellent, all around! service techs had my car done as promised , on time! thank you for being excellent, all around! More
Great experience every time. Professional and courteous. Love the complimentary loaner car. The service advisors communicated well also Professional and courteous. Love the complimentary loaner car. The service advisors communicated well also More
My vehicle was on serviced on August 26, 23 . The service consultant was Eddie Aldrich, who provided exceptional customer service. He is a good asset to your dealership . The completion of a vehi The service consultant was Eddie Aldrich, who provided exceptional customer service. He is a good asset to your dealership . The completion of a vehicle service was done on time . Good job to all your service employees. More
Great service… they put new brakes and rotors on my car . : very efficient ..this is the only place where I service my car : very efficient ..this is the only place where I service my car More
Timely service and great staff. Very good communication between myself and dealer. reviewed all work conducted at check out. Love the ability to have a free loaner. Very good communication between myself and dealer. reviewed all work conducted at check out. Love the ability to have a free loaner. More
Their service is excellent. They are easy to work with and try to get you In and out fast. Love how the wash and clean your car when being serviced. They are easy to work with and try to get you In and out fast. Love how the wash and clean your car when being serviced. More
Great dealership with great service. Vlad and Noah were fantastic and very attentive. They answered all of our questions and listened to our request and worked with us to get to the righ Vlad and Noah were fantastic and very attentive. They answered all of our questions and listened to our request and worked with us to get to the right price that worked for us. We would highly recommend this dealership. More
Excellence, professionalism, honest…. best experience buying a vehicle. Chuck was the best and incredibly helpful and knowledgeable best experience buying a vehicle. Chuck was the best and incredibly helpful and knowledgeable More
Purchased a vehicle that had been on the lot for 60 days. Cargurus noted accident damage with no damage reported. Carfax came back clean. After purchasing, inspected and found it had been involved in a colli Cargurus noted accident damage with no damage reported. Carfax came back clean. After purchasing, inspected and found it had been involved in a collision. Dealer never disclosed any collision damage. More