Lexus of Northborough

Stellar Service! I recently purchased a vehicle from Lexus of Northborough, MA. The experience was fantastic! Chris Schmitt, the sales person, was very enthusiastic, I recently purchased a vehicle from Lexus of Northborough, MA. The experience was fantastic! Chris Schmitt, the sales person, was very enthusiastic, well informed, and very attentive to my car buying needs. The woman in the lobby was personable, the finance servicing was great, and the process in general was comprehensive. Who knew car buying could be so efforless! I would highly recommend this dealership to friends and collegues! More

Purchasing a car was seamless. Griffith work hard to understand our needs to make a decision to purchase a car at our own pace. He helped with technology questions as well as helpin Griffith work hard to understand our needs to make a decision to purchase a car at our own pace. He helped with technology questions as well as helping us find the most suitable deal. More

Great experience ! Stopped in to this dealership to check on leasing a new Lexus. We met an enthusiastic salesman who answered all of our questions and was eager to ple Stopped in to this dealership to check on leasing a new Lexus. We met an enthusiastic salesman who answered all of our questions and was eager to please. Suffice it to say, we left the next day with a beautiful new Lexus IS250 AWD. They made the experience pain free and easy.. More

Overall experience was excellent. I challenged the salesman to find a particular model with particular colors and features. The salesman met the objective in less than two weeks. The I challenged the salesman to find a particular model with particular colors and features. The salesman met the objective in less than two weeks. There was no oversell and all of the support staff was efficient and helpful. More

Great expierence It was a pleasure to buy a new car at Northborough Lexus, Chris and staff were great to work with.This was my second vechicle from them. It was a pleasure to buy a new car at Northborough Lexus, Chris and staff were great to work with.This was my second vechicle from them. More

Exceeded Our Expectations... Again! The service department exceeded our expectations for service - again. We have use the service department at Lexus of Northborough numerous times and The service department exceeded our expectations for service - again. We have use the service department at Lexus of Northborough numerous times and have been pleased with their work. This time we worked with Ed Aldrich. He was very attentive to our concerns; clearly communicated expectations; and followed through on everything he committed to. Couldn't ask for a better experience. More

Sales experience as good as the service experience I have used Lexus of Northborough for service for many years and have been very happy with the service department. I purchased a new RX350 from the I have used Lexus of Northborough for service for many years and have been very happy with the service department. I purchased a new RX350 from the dealership and the sales experience was as good as the usual service experience. More

Excellent salesperson diligence Griffith uncovered my vehicle needs and we identified the perfect Lexus for me. I couldn't pull the trigger on a new one but he stayed in touch with Griffith uncovered my vehicle needs and we identified the perfect Lexus for me. I couldn't pull the trigger on a new one but he stayed in touch with me in the following weeks via pleasant "check in" texts, calls and emails. The perfect pre-owned came in and he contacted me right away. We completed the sale in 72hrs. Thank you Griffith! More

Good Experience Again Went to this dealership to consider a used Lexus. Although I wound up purchasing from a competing dealer with a larger available inventory, my wife a Went to this dealership to consider a used Lexus. Although I wound up purchasing from a competing dealer with a larger available inventory, my wife and I were well treated by Shannon Steward at Lexus of Northborough. Though the ideal car was not available to us when we visited, Shannon stayed in email contact with us on a regular basis as she monitored the dealer's used inventory to locate the ideal vehicle for us. Felt bad that we couldn't ultimately do business. More

Positive experience! John was super to deal with. He knows his product inside and out. No pressure to buy even though month end. I would recommend John as the salesman John was super to deal with. He knows his product inside and out. No pressure to buy even though month end. I would recommend John as the salesman to deal with. Other staff members were friendly and easy to deal with. No additional grey hair to deal with from buying from this dealership. Quality all around. More