Lexus of Northborough

Fred Khajehzadeh Excellent service and Knowledgable and personable . He made it a wonderful experience ii would come back and recommend him to any of my friends.I left Excellent service and Knowledgable and personable . He made it a wonderful experience ii would come back and recommend him to any of my friends.I left completely satisfied with the operation of my new car More

Pleasant experience with friendly, helpful staff I will go back to this dealership and recommend anyone else does also. The staff was pleasant, we experienced very limited negotiation and the sales p I will go back to this dealership and recommend anyone else does also. The staff was pleasant, we experienced very limited negotiation and the sales person we worked with (Darryl) was friendly, helpful and respectful. The entire staff (including Nathan and the management team) was professional, kind and gave the impression of being genuine. Thanks for a very good experience! More

Nice experience This was my first car shopping and fortunately I had a good experience. I worked with Joe Steele. He was courteous, friendly and helpful. He did a gre This was my first car shopping and fortunately I had a good experience. I worked with Joe Steele. He was courteous, friendly and helpful. He did a great job explaining to me the features of the vehicle I was looking for. Overall I'm happy with this purchase. More

Totally at ease when purchasing a vehicle here. I've been leasing Lexus' at Lexus of Northborough for the last 10 years. Salesman Darryl Newman is probably the nicest, must understanding, honest and I've been leasing Lexus' at Lexus of Northborough for the last 10 years. Salesman Darryl Newman is probably the nicest, must understanding, honest and most professional salesman I've ever encountered at a car dealership. I've read the previous ***** reviews and couldn't agree more with what was written about Lexus of Northborough and my man, Darryl Newman. I say no more. Craig S. Shrewsbury, MA More

Fast and Easy I was interested in trading in a sedan for a certified pre-owned SUV. I have dealt with this dealership for over 6 years and have bought 2 other cars I was interested in trading in a sedan for a certified pre-owned SUV. I have dealt with this dealership for over 6 years and have bought 2 other cars from them. I wouldn't' think of going anywhere else. Darryl is very knowledgeable about the cars is very good at selecting the best car that matches your needs. The process of buying cars from this dealership has always been very a very easy process that can be completed very quickly. I have been able to drive away in the new car within a few hours. Amazing! More

Good customer service during a tough time We were in an situation where we expected our old Lexus to last us another few years, but suddenly needed a major repair. We decided that we were bet We were in an situation where we expected our old Lexus to last us another few years, but suddenly needed a major repair. We decided that we were better off with a new car as opposed to spending a lot of money on the old one, which was not running. So we weren't the happiest of buyers, but decided to stick with Lexus, and I would say that the salesmen that we dealt with, Darryl Newman and Joe Steele (who we did the deal with), were professional, courteous, respectful, and helpful. Overall I'd say we had a good experience with everyone we came across and would also say the finance manager was very good. So far we're very happy with our L-Certified IS ... More

Couldn't be happier!! From the moment you walk through the door, you are swept away by the beauty of the place, the delicious muffins, freshly baked cookies eaten on sumpt From the moment you walk through the door, you are swept away by the beauty of the place, the delicious muffins, freshly baked cookies eaten on sumptuous leather chairs amidst a totally relaxed tranquil atmosphere. What took it to an even greater level was the courteous professionalism extended by our representative, Darryl Newman. The guy was just so genuine and considerate of our needs and made what I generally regard as an unenjoyable experience, buying a used car, a most delightful one indeed. My wife and I came away wishing he was our next door neighbor. great job and thank you, Darryl!! More

Quick and easy I had a price point in mind and within an hour or so we had a deal. Darryl was very accommodating and explained everything about the vehicle I needed. I had a price point in mind and within an hour or so we had a deal. Darryl was very accommodating and explained everything about the vehicle I needed. The finance manager was also very helpful! Within 48 hours of calling I had a new car! More

Impressive operation - hadn't expected to buy. I visited this dealership after looking at some of their L Certified pre-owned vehicles online. Their pricing seemed aggressive and the selection was I visited this dealership after looking at some of their L Certified pre-owned vehicles online. Their pricing seemed aggressive and the selection was strong. I typically dread the car buying process as I always feel that I get double-talked and confused into paying more than I should. We stopped in just to take a look at the used inventory and ended up buying the same day. The salesman and Business Manager worked with us to get to a number that was fair and reasonable for both parties. The dealership is large, modern, clean and bustling with activity. The fact that so many other people were there doing business lead me to believe this was a reputable business. More

Exceeded my expectations I have purchased 5 vehicles, at different places, and purchasing my vehicle at this dealership was the best experience I have had. Everyone I had the I have purchased 5 vehicles, at different places, and purchasing my vehicle at this dealership was the best experience I have had. Everyone I had the pleasure of interacting with was nice and very accommodating. I left satisfied and would recommend this dealership to anyone in the market for a vehicle. More