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Lexus of Northborough

Northborough, MA

4.9
726 Reviews

14 Belmont St

Northborough, MA

01532

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Showing 726 reviews

July 15, 2016

Excellent experience Darryl Newman is a true professional who took great care of me! As far as the dealership is concerned, I did have to bring a competitive quote to th More

by Frank Bernieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Newman
Jul 18, 2016 -

Lexus of Northborough responded

Frank, thank you so much for the great review of your experience at our dealership and especially with Darryl. All of the employees appreciate your loyalty to Lexus Of Northborough. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact me or Darryl. Best, Mary Leach - Customer Relations mleach@lexusofnorthborough.com

July 14, 2016

Go see Darryl Newman Darryl is a not just a salesman, he is a professional. Each time I see him, he greets each of his customers by name, and I've seen him do this for yea More

by momof2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Newman, Manny Ferreira
Jul 15, 2016 -

Lexus of Northborough responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Darryl made such a great impression on you. Best, Mary Leach - Customer Relations mleach@lexusofnorthborough.com

July 09, 2016

Excellent customer service! Wasn't planning on purchasing a car just yet. But found a ES350 that was reasonably priced with low mileage. Darryl Newman was the sales consultant, M More

by heyduef@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Newman, Nathan Roseberry
Jul 11, 2016 -

Lexus of Northborough responded

We appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Mary Leach - Customer Relations mleach@lexusofnorthborough.com

June 21, 2016

Incredible service at Lexus of Northborough We went to Lexus of Northborough after hearing lots of positive things about them. We were not disappointed. This was our first luxury car purchase so More

by Irish guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Darryl Newman
Jun 22, 2016 -

Lexus of Northborough responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable, pressure-free and professional service experience. Congratulations on your new vehicle! Best, Mary Leach - Customer Relations mleach@lexusofnorthborough.com

June 19, 2016

Great place to do business This is my second car to buy from this dealership. They have always been very courteous. Darryl Newman was my salesperson and he really was wonderfu More

by Murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Newman
Jun 20, 2016 -

Lexus of Northborough responded

Thanks so much for the wonderful review of your experience at our dealership. I am pleased to hear Darryl was attentive and courteous during your visit. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Best, Mary Leach - Customer Relations mleach@lexusofnorthborough.com

June 17, 2016

So excited with my beautiful red RX350 This is my second leased RX350 with Lexus of Northborough. Darryl Newman made the process amazingly easy both times. Kudos to a great professional More

by Jeanne716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Darryl Newman
Jun 20, 2016 -

Lexus of Northborough responded

Hey, Jeanne and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We truly thank you and we'll see you again soon! Best, Mary Leach - Customer Relations mleach@lexusofnorthborough.com

June 16, 2016

Amazing service Darryl was amazing! He met me on his day off at the DMV so I could get my car and waited 4 yrs with me! Could not be happier with my purchase and the More

by Kelley90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Darryl Newman
Jun 16, 2016 -

Lexus of Northborough responded

We are pleased to hear you are happy with your purchase and with your experience with us. Thanks so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Mary Leach - Customer Relations mleach@lexusofnorthborough.com

June 13, 2016

Appreciative This dealership provides excellent service to it's customers. Darryl Newman and Kevin McHale are a dynamic duo. They were able to get me into a bett More

by Gratitude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McHale, Darryl Newman
Jun 13, 2016 -

Lexus of Northborough responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Darryl and Kevin were able to meet your needs. At Lexus of Northborough, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Mary Leach - Customer Relations mleach@lexusofnorthborough.com

June 12, 2016

A Great Deal !!!!! Lexus of Northborough is a 5 Star Lexus Dealer and the same is true for their employees. I'm not an easy customer to deal with. I buy on price; howe More

by Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schmitt, Nathan Roseberry
Jun 13, 2016 -

Lexus of Northborough responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Mary Leach - Customer Relations mleach@lexusofnorthborough.com

June 08, 2016

Royal Treatment Every time I come here whether to buy a car or come in for maintenance, everyone here makes me feel important and welcomed. I worked with Darryl once More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Newman
Jun 09, 2016 -

Lexus of Northborough responded

Thank you for this great review. Lexus Of Northborough's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don't hesitate to call or stop in should you have any additional questions or concerns. Best, Mary Leach - Customer Relations mleach@lexusofnorthborough.com

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