Lexus of Northborough

Purchase of Certified 2013 RX-350 The time had finally come to replace our RX 300. After so many years of great service, it was time. The first, and only dealer we visited was Lexus o The time had finally come to replace our RX 300. After so many years of great service, it was time. The first, and only dealer we visited was Lexus of Northborough. From the minute we walked in, we were treated to a friendly smile, knowledgeable salespeople, and a feeling that they were most interested in finding a car we would be happy with. The sale was secondary to our satisfaction. No pressure, no tactics, just straight talk, demonstrations of vehicles available, and test drives. We replaced our current Lexus with a Certified 2013 RX-350 that is in almost new condition with low miles and classic Lexus comfort and amenities. We decided the day we first visited to put down a deposit on this vehicle and finalized the deal the next day. The purchase price was very fair, financing was arranged by Kevin with a great rate. We strongly recommend this dealer, not only for purchasing a vehicle, but also for their excellent service department and trained service technicians. We will not hesitate to go there again in the future. More

Purchase of Certified 2014 ES-350 This is our fourth Lexus. We have been a customer of this dealership since 2003. They have ALWAYS provided stellar service. They have always been cord This is our fourth Lexus. We have been a customer of this dealership since 2003. They have ALWAYS provided stellar service. They have always been cordial. They are knowledgeable. Their customer service and communication with us has exceeded all our expectations. What is most important is that they listen! Working with Darryl Newman, we just purchased a Certified 2014 Lexus ES-350 which replaced our 2004 Lexus ES-330. Darryl listened to our needs, guided us, and we purchased the vehicle within a couple of hours. We believe that this was a fair transaction financially and we would not hesitate to purchase another vehicle from Darryl and this dealer. By the way, we live over 100 miles one-way rom this dealer. More

OUTSTANDING SERVICE!! Great service from the moment you get there. All your info is in the computer and they talk through every step. Mike Olson in Service is truly dedicat Great service from the moment you get there. All your info is in the computer and they talk through every step. Mike Olson in Service is truly dedicated to the customer and sat with me in the car to answer questions on my new ES350. I have total confidence in the Service group at Lexus and will request Mike Olson every time I go in. More

Recommend This Dealership very knowledgable staff. easy to work with. Accommodating and the overall process went extremely quick. Willing to work with you within your needs very knowledgable staff. easy to work with. Accommodating and the overall process went extremely quick. Willing to work with you within your needs without being overalls aggressive. Service level seems to be exceptional. Would definitely recommend or buy another car from this dealership and sales person. Considerate of your time. More

Flawless Service I'd been taking my 2008 RX350 to Lexus of Northborough for a few years for service (bought elsewhere). Lexus of Northborough was SO incredibly helpful I'd been taking my 2008 RX350 to Lexus of Northborough for a few years for service (bought elsewhere). Lexus of Northborough was SO incredibly helpful that it was a quick decision that I'd work with them when I decided to upgrade my car. Darryl Newman helped me with my purchase. After some consideration, our family ended up trading in both my car and my husband's car and we bought two cars from Darryl! The process was easy, I felt good about the deal we got, and the service and help we got every step of the way was amazing. Darryl continues to follow up with us to make sure we're happy, and every time I stop by Lexus he's quick to make sure that we have everything we need. Overall, a great experience. I wouldn't consider buying a car or having a car serviced anywhere else. More

Lexus lease I had a wonderful experience leasing my car. Darryl Newman is simply the best! I would highly recommend him. The staff is so welcoming. I truly wil I had a wonderful experience leasing my car. Darryl Newman is simply the best! I would highly recommend him. The staff is so welcoming. I truly will not go anywhere else. More

Great intro to Lexus world Celebrating the purchase of my first Lexus. Darryl Newman is such a pleasure to work with. He knew how excited I was to pick up my new car, and offe Celebrating the purchase of my first Lexus. Darryl Newman is such a pleasure to work with. He knew how excited I was to pick up my new car, and offered to wait for me. It really meant a lot. Love the car. More

Very happy with Lexus of Northborough Just bought a 2016 Lexus RX350. I found all people I dealt with to be very knowledgeable and helpful. The whole transaction was easy. This is the Just bought a 2016 Lexus RX350. I found all people I dealt with to be very knowledgeable and helpful. The whole transaction was easy. This is the 3rd Lexus I have bought from them. More

Great Sales, Great Service Today I purchased and drove home my 3rd Lexus. Each of the three were purchased at Lexus of Northborough and two of the three were purchased from the Today I purchased and drove home my 3rd Lexus. Each of the three were purchased at Lexus of Northborough and two of the three were purchased from their star salesman, Darryl Newman. Darryl waited patiently for 4 years to sell me a new LS460L. My previous Lexus was a 460 that lasted for 260,000 miles and was done in when I got rear-ended one morning 3 weeks ago. During those 4 years, I would come in to the dealership for oil changes and other small service issues and everytime, Darryl would greet me with a friendly smile and without any sales pressure, let me know that he was ready when I was ready. So, the first call that I made after the accident was to Darryl. His patience had paid off. The LS460Ls are not easy to find and I know Darryl put in some time locating one for me. He negotiated the transfer, brought the car in and had it ready when I showed up today to drive it off. I would recommend Darryl Newman and Lexus of Northborough for anyone within range. mh More