Lexus of Northborough

Excellent experience He did an excellent job. He made all the effort to satisfy customer. Nice taking and caring. I canmot expect more than what he did to help me from th He did an excellent job. He made all the effort to satisfy customer. Nice taking and caring. I canmot expect more than what he did to help me from the beginning until the end More

Just perfect This was my best experience buying a car! The salesman (Val) did everything right and the way he told me that was going to work and customer service a This was my best experience buying a car! The salesman (Val) did everything right and the way he told me that was going to work and customer service after was awesome! More

Very pleasant experience I was assisted by Nicole and Eva who both greeted me professionally and assisted me with the car that I had come to view. We took a test drive and th I was assisted by Nicole and Eva who both greeted me professionally and assisted me with the car that I had come to view. We took a test drive and the purchase process was fair and transparent. I was impressed with this dealership and felt comfortable with each employee that I dealt with. We would do business with them again and highly recommend them as a quality dealership for your next vehicle. More

Lexus product training manager Thanks to Anjula for a wonderful sales experience and efficiency. Knowledge of the vehicle was superior and process was succinct!!! Thank you again fo Thanks to Anjula for a wonderful sales experience and efficiency. Knowledge of the vehicle was superior and process was succinct!!! Thank you again for an exceptional experience! More

Very accurate description of car over the internet. It was a pleasure dealing with this dealership. I received prompt communication and.fair pricing on the 2013 Lexus es 300 hybrid. Both the internet m It was a pleasure dealing with this dealership. I received prompt communication and.fair pricing on the 2013 Lexus es 300 hybrid. Both the internet manager and my salesperson were very nice to me.Receiving the car with extra Lexus gifts was also a bonus ! I look forward to future business my salesman. More

Great Customer Service Anjula is really helpful, and he's really done a great job showing the car. He delivers the vehicle on time as well. This dealership experience met Anjula is really helpful, and he's really done a great job showing the car. He delivers the vehicle on time as well. This dealership experience met and exceeded my highest expectations of employees with competency in all aspects of service provider skills and talents in a comfortable and very relaxed expedited and convenient sale of my car. More

Amazing and easy first car buying experience Anjula went above and beyond helping me pick out a car and getting it ready for delivery. I was on a time crunch and he was able to deliver everything Anjula went above and beyond helping me pick out a car and getting it ready for delivery. I was on a time crunch and he was able to deliver everything as promised and even more. He was kind and kept us informed on the status of the car. Highly recommended! More

WONDEFUL EXPERIANCE Anjula cannot have made buying my car more at ease then ever. He got the job done, and done right! From the start to the end he listened to our needs, Anjula cannot have made buying my car more at ease then ever. He got the job done, and done right! From the start to the end he listened to our needs, and reviewed all of our paper work more than once, he would be the reason I recommend anyone to come to this dealership. He was very friendly and walked step by step to make sure we were completely satisfied. He made sure all of our questions were answered. He took his time. THANK YOU! More

Best of the best! I bought my first Lexus in 2010. It was the 460( I think Sl ). Loved that car. The salesman, Scott was very professional. In 2015, I traded that car f I bought my first Lexus in 2010. It was the 460( I think Sl ). Loved that car. The salesman, Scott was very professional. In 2015, I traded that car for the smaller ES 350. I love that car! In 2016 I traded a 2001 mercedez for the 200NXT. Love it. With every sale I experienced professionalism with everyone I had to deal with. The last salesperson was Fred K. He was very experienced and knowledgeable. I have enjoyed driving my cars very much with no problems at all. I would tell anyone to get a Lexus! More

Unbelievable Experience I've NEVER been in a car dealership that I actually enjoyed the experience. My husband and I went to all different types of dealerships and told them I've NEVER been in a car dealership that I actually enjoyed the experience. My husband and I went to all different types of dealerships and told them we were just there to look and feel. We originally met with Darryl who was a wealth of knowledge regarding their products, and the Manager Chuck Hadad. We test drove a 2016 RX350. We then asked about the difference in price of the 2017. We totally fell in love with one, the outside and inside colors and the premium package. We left knowing a lot about a car we were unfamiliar with. We were never hounded. We called and gave Darryl a deposit just to hold till we could get back there. Make a long story short....We bought it! No fuss no muss. Every person we dealt with was unbelievable! When picking up the car we were with Joe D'Ambra who went over every inch of the car with us. Another test drive, hooked up my cell phone, had them put auto start on the fob, etc. You name it, he did it! David Camirand took care of all the finance end and explained everything you need to know for maintenance. An unbelievable experience and superb in every which way in product knowledge, customer satisfaction, and above all respect for the consumer. We felt leaving we made a lot of new friends! More