Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Northborough
Northborough, MA
726 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 726 reviews
December 02, 2017
Great Experience Very professional dealship. Salesman, Chris Schmitt was very knowledgeable. Definitely will return again for our next purchase. Was able to purchase Very professional dealship. Salesman, Chris Schmitt was very knowledgeable. Definitely will return again for our next purchase. Was able to purchase from there inventory wide selection of interior and exterior colors Finance manager very helpful in selecting various service options More
by rsherman
Employees Worked With
Kevin McHale, Chris Schmitt
November 25, 2017
Extreme positive and happy experience We are so happy working with Eli Schallhorn for our first Lexus car. He is very honest, truthful, professional. He is also very patient explaining and We are so happy working with Eli Schallhorn for our first Lexus car. He is very honest, truthful, professional. He is also very patient explaining and going over all features we requested inside and outside under very cool and windy weather condition. He helped us on post-car items, such as registration and duplicated car plates. We absolutely recommend Eli and Lexus of Northborough to anyone who wants to buy Lexus cars. Thanks Eli. More
by Yaode, Jia
Employees Worked With
Eli Schallhorn
November 21, 2017
Good service Feel satisfied and happy. I will recommend Val to my friend. Super efficient and pacient. I like my new car and enjoy his experience. Happy! Feel satisfied and happy. I will recommend Val to my friend. Super efficient and pacient. I like my new car and enjoy his experience. Happy! More
by SY
Employees Worked With
Val Resulaj, Jonathan Pavnick
October 12, 2017
Positive and fulfilling experience We have had a very positive experience with Lexus. Our sales consultant,Farshid Kajehzadeh, has been exceptional. He has gone out of his way to help We have had a very positive experience with Lexus. Our sales consultant,Farshid Kajehzadeh, has been exceptional. He has gone out of his way to help me understand all features with my new Lexus. Farshid was extremely knowledgeable, patient, and so very pleasant to work with. More
by Lee
Employees Worked With
Farshid Khajehzadeh
August 28, 2017
Val's work review Val was extremely good , knowledgeable sale Rep With a lot of patient , very kind and friendly , hope his position gets improved quickly since he dese Val was extremely good , knowledgeable sale Rep With a lot of patient , very kind and friendly , hope his position gets improved quickly since he deserves it. More
by Shohreh Shishesaz
Employees Worked With
Kevin McHale, Val Resulaj
August 21, 2017
Excellent service and kind people I went there to buy a used car and was able to meet a lot of friendly people there! Eva was very helpful in searching for cars and she found me the pe I went there to buy a used car and was able to meet a lot of friendly people there! Eva was very helpful in searching for cars and she found me the perfect one! I definitely recommend this dealership to all those looking for a new or used vehicle! They service is great and the people who work there genuinely care about you. More
by ahirtle
Employees Worked With
Kevin McHale, Anthony M. Carlino, Eva Kraus
August 20, 2017
Best Car Purchase Ever We had the most relaxing and pleasant car purchase at this dealership! Our sales person Nicole Fitzgerald was so helpful and patient with all our q We had the most relaxing and pleasant car purchase at this dealership! Our sales person Nicole Fitzgerald was so helpful and patient with all our questions. We never felt any pressure. The purchase was finalized with the excellent help of the finance wizard Kevin McHale! More
by DB123
Employees Worked With
Kevin McHale, Nicole FitzGerald
August 11, 2017
Great service and support during my purchase of used Lexus R I visited the branch with intention to buy used Lexus RX. I was assisted by Val, who helped me with all the questions I had and took me for the test d I visited the branch with intention to buy used Lexus RX. I was assisted by Val, who helped me with all the questions I had and took me for the test drive and explained everything I needed to know about the car. He wasn't pushy like many other sales personel, just easy going understanding our circumstances and needs. The experience as a whole was great and support to this day is still tremendous. Would strongly recommend the whole team at Lexus Northborough and particularly Val to anyone, who seriously thinking of buying a car. Thank you. More
by Marek
Employees Worked With
Val Resulaj
August 05, 2017
Excellent experience He did an excellent job. He made all the effort to satisfy customer. Nice taking and caring. I canmot expect more than what he did to help me from th He did an excellent job. He made all the effort to satisfy customer. Nice taking and caring. I canmot expect more than what he did to help me from the beginning until the end More
by Lien Pham
Employees Worked With
Val Resulaj
August 02, 2017
Just perfect This was my best experience buying a car! The salesman (Val) did everything right and the way he told me that was going to work and customer service a This was my best experience buying a car! The salesman (Val) did everything right and the way he told me that was going to work and customer service after was awesome! More
by Carlos
Employees Worked With
Kevin McHale, Val Resulaj, Patricia Shea
